Information Technology Support Specialist, London
Client:
Russell Tobin
Location:
London, United Kingdom
Job Category:
Other
EU Work Permit Required:
Yes
Job Views:
10
Posted:
18.04.2025
Expiry Date:
02.06.2025
Job Description:
IT Support Specialist
12 Months Contract
Onsite – London Central
Our client is one of the leading tech companies globally and has transformed how people interact socially through technology.
Summary:
The main function of a Technical Support Specialist is to provide technical assistance to computer system users.
Job Responsibilities:
- Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of lower complexity.
- May install software or perform hardware testing remotely.
- Enter commands and observe system functioning to verify correct operations and detect errors.
- Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
- Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
Qualifications:
- Verbal and written communication skills, problem-solving skills, customer service, and interpersonal skills.
- Basic ability to work independently and manage oneโs time.
- Knowledge of computer software, such as configuration management software, desktop communications software, operating system software, and internet directory services software.
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Created on 18/04/2025 by JR United Kingdom
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Contact Detail:
JR United Kingdom Recruiting Team