At a Glance
- Tasks: Lead and inspire a team to deliver amazing guest experiences at Pembroke.
- Company: Join Stonegate Group, the UK's largest pub operator with a vibrant atmosphere.
- Benefits: Enjoy flexible working, discounts, bonuses, and award-winning development programmes.
- Why this job: Be part of a lively pub culture with great food, sports, and a welcoming vibe.
- Qualifications: Must be 18+ due to alcohol sales; passion for hospitality is key.
- Other info: Opportunities for career growth and a fun work environment await you!
The predicted salary is between 28800 - 43200 £ per year.
Location - Pembroke
We are on the lookout for a driven Deputy Manager who can inspire and empower their team to create outstanding guest experiences at Pembroke. If you love motivating others, driving performance, and making a real impact, we'd love to chat.
Can you…
- Provide clear guidance, encouragement, and support to help the team grow.
- Support the General Manager and work together to create and deliver our vision.
- Maintain consistency in standards and procedures.
- Foster a welcoming and inclusive environment where guests feel comfortable and valued.
A little bit about us… Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top-notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. The Pembroke is a traditional pub that serves delicious and high-quality food to our guests. They are spoilt for choice, with a whole menu of traditional pub grub mixed with modern takes on classic dishes. Whether they’re in for just a nibble and drinks or a full three-course meal, this popular spot never disappoints. The Pembroke also plays all the live matches on the big screens, making it the perfect venue to watch the game while enjoying top-notch food.
What's in it for you?
- Award winning Deputy Manager and General Manager development programmes.
- Bonus opportunities.
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs.
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers.
- VIP entry to our Pubs and Bars.
- Stonegate Hotel Discounts.
- Flexible working.
- David Lloyd Corporate Discount Rates.
- Discounted Dental Insurance.
- Wagestream – Early access to your earned wages.
To be considered for the Deputy Manager position at Pembroke you must be 18 or over as the role involves the sale of alcohol.
At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug and Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk.
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Pembroke directly.
Contact Detail:
The People's Pub - Stonegate Group Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager
✨Tip Number 1
Familiarise yourself with the Pembroke's unique atmosphere and offerings. Visit the pub, engage with staff and customers, and understand what makes it special. This knowledge will help you connect with the team and demonstrate your genuine interest during discussions.
✨Tip Number 2
Showcase your leadership skills by sharing examples of how you've motivated teams in previous roles. Prepare specific anecdotes that highlight your ability to inspire others and drive performance, as these qualities are crucial for a Deputy Manager.
✨Tip Number 3
Network with current or former employees of Stonegate Group. They can provide valuable insights into the company culture and expectations for the Deputy Manager role, which can help you tailor your approach during the application process.
✨Tip Number 4
Research the latest trends in the hospitality industry, especially those related to guest experiences and team management. Being knowledgeable about current practices will not only impress during interviews but also show that you're proactive and committed to continuous improvement.
We think you need these skills to ace Deputy Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Deputy Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in team leadership and guest service. Use bullet points for clarity and focus on achievements that demonstrate your ability to inspire and motivate others.
Write a Strong Cover Letter: In your cover letter, express your passion for creating outstanding guest experiences and your commitment to fostering a welcoming environment. Provide specific examples of how you've successfully led teams in the past.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at The People's Pub - Stonegate Group Careers
✨Show Your Leadership Skills
As a Deputy Manager, you'll need to inspire and empower your team. Be prepared to share examples of how you've successfully led a team in the past, highlighting your ability to motivate others and drive performance.
✨Understand the Company Culture
Familiarise yourself with the Pembroke's unique atmosphere and values. Demonstrating knowledge about their commitment to creating welcoming guest experiences will show that you're a good fit for their team.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to maintain standards. Think of scenarios where you had to handle difficult situations or ensure consistency in service, and be ready to discuss them.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the pub's operations. This not only shows your interest but also gives you a chance to understand how you can contribute to the team's success.