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- Tasks: Join us as a Casual Kitchen Porter, keeping our kitchen spotless and supporting the Food and Beverage Team.
- Company: The Lowry Hotel is a prestigious 5-star venue in Manchester, known for its stylish interiors and exceptional service.
- Benefits: Enjoy hotel discounts, meals on duty, uniforms, and excellent training opportunities.
- Why this job: Be part of a dynamic team delivering five-star service in a vibrant environment with growth potential.
- Qualifications: We seek organised team players with great customer service skills and the ability to work independently.
- Other info: Flexible shifts available; apply quickly as high demand is expected for this exciting role!
The exciting position of Casual Kitchen Porter has arisen at the 5* Lowry Hotel, Manchester. You will report directly to the Chief Steward and will be supervised by the Senior Stewards throughout your shift. The role involves carrying out back of house cleaning duties as highlighted in the cleaning schedules, whilst ensuring the highest level of hygiene and cleanliness at all times.
The role will involve the removal of food wastage and rubbish at agreed intervals to the required standard and ensuring that the Food and Beverage Team are supported with any request for equipment. As you will be working unsupervised for part of your shift, you must have the ability to work using initiative and completing tasks allocated for your shift. You will be an integral part of the team and if required you will have to assist.
The ideal candidate will have excellent customer service skills, be a good team player, is organised, has the ability to work unsupervised and be able to use initiative, standards driven and has a passion for service excellence.
The role operates on a shift based pattern over five days out of seven; the earliest start will be 7am and the latest finish will be 3am, although some flexibility is required. The Lowry Hotels service Brand Pillars of Iconic, Individual and Intuitive service delivery are key attributes to all candidates for this role.
In return for your commitment to delivering five star service and standards, we offer excellent training and development opportunities in addition to other benefits such as hotel discounts, uniforms, meals on duty and recognition schemes. The Lowry Hotel is renowned as a place guaranteed to ensure comfort, privacy and understated service for its guests with interiors that are contemporary and have a real sense of style. The Lowry Hotel is an equal opportunities employer.
Casual Kitchen Porter employer: The Lowry Hotel
Contact Detail:
The Lowry Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Kitchen Porter
✨Tip Number 1
Familiarise yourself with the Lowry Hotel's service brand pillars: Iconic, Individual, and Intuitive. Understanding these values will help you align your approach to service excellence during any interviews or discussions.
✨Tip Number 2
Demonstrate your ability to work unsupervised by sharing examples from previous roles where you successfully managed tasks independently. This will show that you can take initiative and handle responsibilities without constant oversight.
✨Tip Number 3
Highlight your customer service skills by preparing anecdotes that showcase your experience in providing excellent service, especially in high-pressure environments. This is crucial for a role in a prestigious hotel like the Lowry.
✨Tip Number 4
Be ready to discuss your flexibility regarding shift patterns. Since the role requires working various hours, showing your willingness to adapt will make you a more attractive candidate.
We think you need these skills to ace Casual Kitchen Porter
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Casual Kitchen Porter position. Highlight key skills such as customer service, teamwork, and the ability to work unsupervised.
Tailor Your CV: Make sure your CV reflects relevant experience and skills that align with the job description. Emphasise any previous roles in hospitality or cleaning, and showcase your ability to maintain high standards of hygiene and cleanliness.
Craft a Strong Cover Letter: Write a cover letter that demonstrates your passion for service excellence and your understanding of the Lowry Hotel's brand pillars. Mention specific examples of how you have delivered exceptional service in past roles.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at The Lowry Hotel
✨Show Your Initiative
Since the role involves working unsupervised, it's crucial to demonstrate your ability to take initiative. Be prepared to discuss examples from your past experiences where you successfully completed tasks independently or identified problems and solved them without supervision.
✨Emphasise Teamwork
The position requires being a good team player, so highlight your teamwork skills during the interview. Share specific instances where you collaborated effectively with others, supported colleagues, or contributed to a positive team environment.
✨Demonstrate Customer Service Skills
Excellent customer service is key for this role. Prepare to talk about your previous experiences in customer-facing positions and how you ensured a high level of service. Mention any feedback you've received that showcases your commitment to service excellence.
✨Understand the Brand Pillars
Familiarise yourself with The Lowry Hotel's service brand pillars: Iconic, Individual, and Intuitive. Be ready to explain how you can embody these values in your work as a Kitchen Porter, providing examples of how you have done so in the past.
