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- Tasks: Assist the Dealer and Key Account Parts Support team with managing orders and dealer inquiries.
- Company: Join Blue Arrow, a Disability Confident Employer dedicated to finding great work opportunities.
- Benefits: Enjoy a supportive team culture and opportunities for personal growth.
- Why this job: Be part of a dynamic team that values collaboration and enhances dealer satisfaction.
- Qualifications: Strong organisational skills, excellent communication, and proficiency in Microsoft Office required.
- Other info: Willingness to travel up to 20% of the year is needed.
The predicted salary is between 24000 - 36000 £ per year.
We are currently looking for a Parts Advisor.
Key Responsibilities:
- To assist the Dealer and Key Account Parts Support team, your main responsibilities will include:
- Managing and processing back orders
- Monitoring and following up on outstanding back orders
- Providing advice on parts availability and pricing
- Responding to dealer inquiries via ASiST
- Handling inbound and outbound calls
- Generating and completing back order reports
- Investigating and addressing claims and return requests
- Submitting pricing inquiries
- Placing orders accurately and efficiently
Qualifications & Requirements:
- Strong organizational and time management skills
- Excellent communication skills, both verbal and written
- Proficiency in Microsoft Office, particularly Excel
- Fluency in English (written and spoken); additional languages are a plus but not required
- Familiarity with the agricultural industry is advantageous, though not essential
- Ability to prioritize tasks effectively and manage competing deadlines
- Familiarity with relevant software applications
- Collaborative team player, committed to contributing positively to team culture and enhancing the brand image
- Self-motivated, proactive, and dedicated to improving dealer satisfaction
- Ability to handle stress and work effectively under pressure
- Strong punctuality and time management
- Willingness to travel (up to 20% of the year)
- Comfortable with public speaking and presenting when necessary
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Parts Specialist Advisor in Daventry employer: Blue Arrow - Coventry
Contact Detail:
Blue Arrow - Coventry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Specialist Advisor in Daventry
✨Tip Number 1
Familiarise yourself with the agricultural industry, even if it's not essential. Understanding the products and services related to this field can give you an edge in conversations and demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your Microsoft Excel skills, as proficiency in this software is crucial for managing back orders and generating reports. Consider taking a quick online course or tutorial to enhance your abilities before the interview.
✨Tip Number 3
Practice your communication skills, especially in handling inquiries and presenting information clearly. Role-playing common scenarios with a friend can help you feel more confident and articulate during the actual job.
✨Tip Number 4
Showcase your organisational skills by preparing a mock schedule of how you would manage competing deadlines and tasks. This will not only impress during interviews but also demonstrate your proactive approach to time management.
We think you need these skills to ace Parts Specialist Advisor in Daventry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Parts Specialist Advisor role. Emphasise your organisational skills, communication abilities, and any familiarity with the agricultural industry.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention specific responsibilities from the job description, such as managing back orders and responding to dealer inquiries, and explain how your background makes you a great fit.
Highlight Relevant Skills: In your application, clearly outline your proficiency in Microsoft Office, especially Excel, and any experience with relevant software applications. This will demonstrate your capability to handle the technical aspects of the role.
Showcase Team Collaboration: Since the role requires being a collaborative team player, include examples in your application that illustrate your ability to work well within a team and contribute positively to team culture.
How to prepare for a job interview at Blue Arrow - Coventry
✨Showcase Your Organisational Skills
As a Parts Specialist Advisor, you'll need strong organisational skills. Be prepared to discuss specific examples of how you've managed multiple tasks or back orders in previous roles. Highlight your ability to prioritise effectively under pressure.
✨Demonstrate Communication Proficiency
Excellent communication is key for this role. Practice articulating your thoughts clearly and concisely. You might be asked to handle dealer inquiries, so consider role-playing potential scenarios with a friend to build confidence.
✨Familiarise Yourself with Relevant Software
Proficiency in Microsoft Office, especially Excel, is crucial. Brush up on your Excel skills before the interview. You could be asked about your experience with data management or reporting, so be ready to discuss any relevant software applications you've used.
✨Research the Agricultural Industry
While familiarity with the agricultural industry isn't essential, it can give you an edge. Do some research on current trends and challenges in the sector. This knowledge will not only impress your interviewers but also help you understand the context of the role better.
