At a Glance
- Tasks: Support high-profile users and manage incidents with Exchange systems.
- Company: Join a dynamic team in a leading tech environment in Basingstoke or London.
- Benefits: Enjoy a competitive salary, on-site training, and opportunities for career growth.
- Why this job: Be part of a collaborative culture while enhancing your technical skills in a vital role.
- Qualifications: Experience with Exchange 2013+, SharePoint, and Active Directory is essential.
- Other info: Must be eligible for SC/DV clearance; perfect for tech-savvy problem solvers!
The predicted salary is between 48000 - 84000 £ per year.
We are looking for a 4th Line Exchange Support Engineer to work with our 3rd Line team and Engineering teams. Your role will involve assisting a high-profile user community via an incident logging application. Based in Basingstoke, you will be provided with legacy infrastructure training.
Your experience:
- Good understanding of Exchange 2013 or latest versions.
- Good understanding of Communication LCS / OCS / LYNC.
- Good understanding of Microsoft Office SharePoint Server 2003/2007/2010 and SharePoint Designer.
- Knowledge must include architectural design, web parts, management and troubleshooting with a focus on planning, deploying, and supporting enterprise SharePoint implementations.
- In-depth experience with Collaboration, Portals, Enterprise Search, Enterprise Content Management, Business Process and Forms, and/or Business Intelligence.
- SharePoint experience must include SharePoint Designer workflows, effective use of the data view web part, content query web part, data form web part, navigation customisation, and some branding customisation.
- Good understanding of Active Directory (about Forest/Domain Architecture, Replication, Disaster recovery).
- Good understanding of ISA.
- Good understanding of Exchange Components: (Exchange Database, Outlook Web Access, Offline Address List, Mail Flow, Public Folders, Free/Busy).
- Good understanding of Exchange Architecture Services that run on Exchange 2007 / 2010 Server Roles Edge, Hub, CAS & Mailbox.
If you'd like to discuss this Exchange Support Engineer role in more detail, please send your updated CV to us and I will get in touch.
Exchange Support Engineer in Basingstoke employer: CBSbutler Holdings Limited
Contact Detail:
CBSbutler Holdings Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Exchange Support Engineer in Basingstoke
✨Tip Number 1
Familiarise yourself with the latest versions of Exchange and SharePoint. Since the role requires a good understanding of these platforms, consider setting up a home lab or using virtual machines to practice your skills and troubleshoot common issues.
✨Tip Number 2
Network with professionals in the field. Join relevant online forums or local meetups where you can connect with other Exchange Support Engineers. This can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Stay updated on industry trends and best practices related to Exchange and SharePoint. Follow blogs, attend webinars, or subscribe to newsletters that focus on these technologies to demonstrate your commitment and knowledge during interviews.
✨Tip Number 4
Prepare for technical interviews by practising common troubleshooting scenarios related to Exchange and SharePoint. Being able to walk through your thought process and solutions will showcase your expertise and problem-solving skills.
We think you need these skills to ace Exchange Support Engineer in Basingstoke
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Exchange 2013 or later, as well as your understanding of SharePoint and Active Directory. Use specific examples to demonstrate your skills in troubleshooting and supporting enterprise implementations.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Exchange Support Engineer role. Mention your relevant experience and how it aligns with the job requirements. Be sure to include your eligibility for SC/DV clearance.
Highlight Technical Skills: Clearly outline your technical skills related to Exchange components, SharePoint Designer workflows, and any other relevant technologies. Use bullet points for clarity and ensure you mention your familiarity with architectural design and management.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a technical support role.
How to prepare for a job interview at CBSbutler Holdings Limited
✨Brush Up on Exchange Knowledge
Make sure you have a solid understanding of Exchange 2013 and the latest versions. Be prepared to discuss your experience with Exchange components like databases, mail flow, and public folders, as these are crucial for the role.
✨Showcase Your SharePoint Skills
Since SharePoint experience is essential, be ready to talk about your work with SharePoint Designer, workflows, and customisation. Highlight specific projects where you've successfully implemented or supported SharePoint solutions.
✨Understand Active Directory
Demonstrate your knowledge of Active Directory, including forest/domain architecture and disaster recovery. Prepare examples of how you've managed or troubleshot AD issues in previous roles.
✨Prepare for Technical Questions
Expect technical questions related to collaboration tools and enterprise search. Practice explaining complex concepts clearly, as you'll need to assist high-profile users effectively.