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- Tasks: Lead the Spa and Health Club, ensuring top-notch service and member satisfaction.
- Company: Join a premium luxury health club in Sutton Coldfield, known for its exceptional facilities.
- Benefits: Enjoy a competitive salary of £56,100+, with opportunities for professional growth.
- Why this job: Be part of a dynamic team that values wellness and customer experience in a luxurious setting.
- Qualifications: 3+ years as a Spa Director in a 5-star environment; strong health and fitness background required.
- Other info: Contact David at 02077902666 for more details about this exciting opportunity.
The predicted salary is between 48000 - 62400 £ per year.
As the Director of Spa, you will ensure the smooth and efficient operation of the expanding Health Club facilities including the Pool and the Spa by achieving the standards of service required maximising member satisfaction and sales.
Duties:
- Oversee the management and service standards of Reception, Therapies, Membership, Gym, Pool, Food and Beverage, Promotions and Changing Room.
- Monitor Membership levels monthly to achieve maximum Revenue.
- Ensure that a wide range of Therapies are available and appropriate to the image and standards of The Health Club.
- Supervise the colleagues within the department, ensuring that the correct standards and methods of service are maintained as stated in the Hotel and Department Operations Manuals.
- Ensure all staff are trained to upsell all memberships and other services.
- Monitor the standards in relation to fitness assessment and train when necessary.
Experience and skills:
- Previous experience as a Director of Spa for a minimum of 3 years within a luxury 5-star environment is desirable.
- A strong background in health, fitness and wellness is essential.
- Excellent level of English.
- Excellent communicator and able to connect with all levels in the business with the ability to motivate your colleagues.
- Excellent personal presentation with a warm and welcoming personality.
- Have a strong eye for detail.
For more information contact or call David on 02077902666.
Spa Director in Sutton Coldfield employer: COREcruitment International
Contact Detail:
COREcruitment International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Director in Sutton Coldfield
✨Tip Number 1
Network with professionals in the luxury spa and wellness industry. Attend local events or join online forums where you can connect with others who work in similar roles. This can help you gain insights into the expectations for a Spa Director and may even lead to referrals.
✨Tip Number 2
Research the specific Health Club and its offerings thoroughly. Familiarise yourself with their current services, member demographics, and any recent news or changes. This knowledge will allow you to tailor your approach during interviews and demonstrate your genuine interest in the role.
✨Tip Number 3
Prepare to discuss your leadership style and how you motivate teams. As a Spa Director, you'll need to inspire your colleagues to maintain high service standards. Think of examples from your past experiences that showcase your ability to lead and develop staff effectively.
✨Tip Number 4
Stay updated on the latest trends in health, fitness, and wellness. Being knowledgeable about new therapies, treatments, and member engagement strategies will set you apart as a candidate. Consider subscribing to industry publications or following relevant influencers on social media.
We think you need these skills to ace Spa Director in Sutton Coldfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as a Spa Director, particularly in luxury environments. Emphasise your management skills and any achievements that demonstrate your ability to enhance member satisfaction and sales.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for health, fitness, and wellness. Mention specific experiences that align with the duties outlined in the job description, such as managing a team or implementing successful promotions.
Highlight Communication Skills: Since excellent communication is key for this role, provide examples in your application of how you've effectively connected with colleagues and clients in previous positions. This could include training staff or engaging with members.
Showcase Attention to Detail: In your application, mention instances where your strong eye for detail has positively impacted service standards or operational efficiency. This will demonstrate your suitability for maintaining the high standards expected in a luxury spa environment.
How to prepare for a job interview at COREcruitment International
✨Showcase Your Leadership Skills
As a Spa Director, you'll be managing a team. Be prepared to discuss your leadership style and provide examples of how you've successfully motivated and trained staff in previous roles.
✨Demonstrate Your Industry Knowledge
Familiarise yourself with the latest trends in health, fitness, and wellness. Be ready to share your insights on how these trends can enhance the services offered at the spa.
✨Highlight Your Customer Service Experience
Member satisfaction is key in this role. Prepare to discuss specific instances where you've improved customer service or resolved issues effectively, showcasing your commitment to member experience.
✨Prepare Questions for the Interviewers
Engage with the interviewers by asking insightful questions about the spa's current operations and future goals. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
