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For Companies At a Glance
- Tasks: Provide 2nd/3rd line IT support and lead exciting IT projects.
- Company: Join a forward-thinking company focused on IT security and innovation.
- Benefits: Enjoy career growth, professional development, and a collaborative team environment.
- Why this job: Be part of impactful IT projects and enhance user experiences with modern technologies.
- Qualifications: Strong experience in IT support, Microsoft 365, and project management required.
- Other info: Ideal for tech enthusiasts eager to drive improvements in a dynamic setting.
Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.
Are you an experienced IT professional with strong 2nd/3rd line support skills? Do you have a passion for modern workspace technologies and driving IT improvements? If so, we have an exciting opportunity for you.
As an IT Application Support specialist, you will play a crucial role in maintaining and enhancing our clients' IT environment. You’ll provide technical support, lead IT projects, and ensure our employees maximize the potential of our systems and applications.
Key Responsibilities:- Provide 2nd/3rd line IT support, ensuring an efficient and secure IT environment.
- Act as a superuser for key business applications, delivering training and optimizing user experience.
- Manage and lead IT projects, particularly around Microsoft 365 and ERP systems.
- Work with internal teams and external partners to resolve technical issues efficiently.
- Maintain and enhance security policies, procedures, and documentation.
- Monitor key security factors and ensure IT safety and compliance.
- Identify opportunities for process improvement in IT infrastructure.
- Strong experience in 2nd/3rd line support for hybrid users.
- Knowledge of Windows Server & Client OS, VMware ESXi, Veeam Data Platform, and ERP systems.
- Experience implementing and adapting Microsoft 365 applications.
- Supplier, vendor & stakeholder management skills.
- Experience leading IT projects.
- Further knowledge of Microsoft BI, Intune, Azure.
- Familiarity with Windows Defender for Endpoint.
Why Join Us?
- Opportunity to work on exciting IT projects.
- Career growth and professional development.
- Collaborative and supportive IT team.
- A company committed to IT security and innovation.
If you’re ready to take the next step in your IT career, we’d love to hear from you. Apply now or get in touch for more details.
IT Application Support employer: Adria Solutions Ltd.
Contact Detail:
Adria Solutions Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Application Support
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Microsoft 365 and ERP systems. Having hands-on experience or relevant certifications can really set you apart from other candidates.
✨Tip Number 2
Network with current or former employees of StudySmarter on platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the company culture and the specifics of the IT Application Support role.
✨Tip Number 3
Prepare to discuss your previous experiences in leading IT projects during the interview. Be ready to share specific examples of how you've improved IT processes or resolved complex technical issues.
✨Tip Number 4
Showcase your passion for IT security and innovation. Research recent trends in IT security and be prepared to discuss how you can contribute to maintaining and enhancing security policies at StudySmarter.
We think you need these skills to ace IT Application Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in 2nd/3rd line support and any relevant IT projects you've led. Use specific examples that demonstrate your skills with Windows Server, Microsoft 365, and ERP systems.
Craft a Compelling Cover Letter: In your cover letter, express your passion for modern workspace technologies and how you can contribute to the company's IT improvements. Mention your experience with stakeholder management and your approach to enhancing user experience.
Showcase Relevant Skills: Clearly list your technical skills related to the job description, such as knowledge of VMware ESXi, Veeam Data Platform, and any familiarity with Microsoft BI or Azure. This will help you stand out as a qualified candidate.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in an IT support role.
How to prepare for a job interview at Adria Solutions Ltd.
✨Showcase Your Technical Skills
Be prepared to discuss your experience with 2nd/3rd line support, particularly with Windows Server, VMware ESXi, and ERP systems. Highlight specific examples where you've successfully resolved technical issues or improved user experiences.
✨Demonstrate Project Management Experience
Since the role involves leading IT projects, be ready to share your past project management experiences. Discuss how you managed timelines, collaborated with teams, and ensured successful project delivery, especially in relation to Microsoft 365 applications.
✨Emphasise Security Awareness
Given the importance of IT security in this role, make sure to mention your knowledge of security policies and procedures. Share any experiences where you monitored security factors or implemented compliance measures to enhance IT safety.
✨Prepare Questions for the Interviewers
Engage with your interviewers by preparing thoughtful questions about the company's IT environment and future projects. This shows your genuine interest in the role and helps you assess if the company aligns with your career goals.
