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- Tasks: Lead HR process mapping and digital transformation using Oracle systems.
- Company: Corserv is a dynamic People Services team focused on innovative HR solutions.
- Benefits: Enjoy hybrid working, generous pension, employee discounts, and flexible hours.
- Why this job: Join a supportive culture that values change and continuous development.
- Qualifications: Experience in HR projects, process mapping, and stakeholder engagement required.
- Other info: Opportunity for professional growth and to become a safeguarding advocate.
Corserv are seeking a skilled HR professional to join our dynamic People Services team as HR Operations Lead. In this role, you will take ownership of HR process mapping, system optimisation, and help guide the digital transformation of our People Service on Oracle. The Operations Lead will be the link between HR, Business Systems, and the system users.
Main responsibilities include:
- to lead the review, redesign and digitalisation of HR processes
- map current workflows, highlighting where improvements could be made and suggesting solutions
- defining the delivery of improvements to Oracle HR and other linked systems & tools
- supporting the implementation of smarter, leaner, or better ways HR can support our business
- helping drive and support colleagues through change
About you
You do not need to be an IT expert, but you will need to develop a thorough understanding of the system (Oracle) so that you can effectively lead on how it is currently used, how it can be improved, and how people best interact with it.
To be successful, you will need to demonstrate:
- experience of delivering HR projects—especially around system and/or process transformation
- an understanding of HR operations
- experience of business analysis, mapping processes, and leading organisational change projects (ideally digital transformation)
- the confidence to challenge the ‘status quo’
- experience of working with stakeholders, negotiating through different opinions, ensuring that they remain engaged and the project stays on track
Ideally you will have worked with Oracle HR (Cloud or HCM) before or be able to demonstrate previous experience with similar HRIS systems and tools.
Our offer to you
Salary: circa £40,000 per annum (doe)
Working Hours: 37 hours per week (Monday - Friday)
Contract Type: Fixed Term Contract (12 months, with the possibility of extension)
Base: This is a hybrid working from home and office (base Bodmin, Cornwall) but may require travel within county.
Working with us you will have an employee benefits package that includes:
- generous pension scheme with employer contribution
- employee discount scheme and wellbeing events
- holiday starting at 23 days and increasing to 28 with service (pro-rata if part-time) with option to purchase additional, plus bank holidays
- cycle to Work scheme
- flexible working hours & home working options
- investment and support in your continuous training and development
- opportunity to become a Safeguarding Advocate, Health & Wellbeing Champion and Mental Health First Aider
Safeguarding
We are committed to safeguarding the welfare of all our service users, clients and customers. This role is subject to a basic DBS check.
To apply
It’s really easy to apply for our roles – simply follow the link to create a candidate profile, answer the screening questions and upload a CV.
Contact us
If you’d like to have a discussion about the role, please feel free to contact our in-house resourcing team for an informal chat about the role. Thank you for your interest in supporting our important work at the Corserv Group.
HR Operations Lead employer: Corserv Solutions Ltd
Contact Detail:
Corserv Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Operations Lead
✨Tip Number 1
Familiarise yourself with Oracle HR systems, as this role requires a solid understanding of how they function. Consider taking online courses or tutorials to boost your knowledge and demonstrate your commitment to mastering the system.
✨Tip Number 2
Network with current or former employees in HR operations roles, especially those who have experience with digital transformation projects. They can provide valuable insights into the challenges and expectations of the position, which can help you tailor your approach.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led process improvements or digital transformations in previous roles. Highlight your ability to engage stakeholders and navigate differing opinions to keep projects on track.
✨Tip Number 4
Showcase your problem-solving skills by thinking critically about potential HR process improvements. Be ready to suggest innovative solutions during discussions, demonstrating your proactive approach to enhancing HR operations.
We think you need these skills to ace HR Operations Lead
Some tips for your application 🫡
Understand the Role: Before you start writing your application, make sure you fully understand the responsibilities and requirements of the HR Operations Lead position. Highlight your relevant experience in HR process mapping, system optimisation, and digital transformation.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your experience with Oracle HR or similar HRIS systems, as well as any projects you've led that involved organisational change or process transformation.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also demonstrates your understanding of the role and the company. Use specific examples from your past experiences to illustrate how you can contribute to Corserv's People Services team.
Proofread and Edit: Before submitting your application, take the time to proofread your documents. Check for spelling and grammatical errors, and ensure that your formatting is consistent. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Corserv Solutions Ltd
✨Understand the HR Processes
Before your interview, make sure you have a solid grasp of HR processes and how they can be optimised. Familiarise yourself with common challenges in HR operations and think about how you would approach redesigning these processes.
✨Showcase Your Project Experience
Be prepared to discuss specific HR projects you've led, especially those involving system or process transformation. Highlight your role in these projects and the outcomes achieved, as this will demonstrate your capability to handle similar responsibilities at Corserv.
✨Familiarise Yourself with Oracle
While you don't need to be an IT expert, having a basic understanding of Oracle HR systems will be beneficial. Research its functionalities and think about how you could leverage it to improve HR operations. This knowledge will show your commitment to the role.
✨Engage with Stakeholders
Prepare examples of how you've successfully engaged with stakeholders in previous roles. Discuss your negotiation skills and how you've managed differing opinions to keep projects on track. This will illustrate your ability to work collaboratively within the team.
