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For Companies At a Glance
- Tasks: Lead the governance and delivery of a major contract for UK Armed Forces recruitment.
- Company: Join TMP, a top talent advisory agency, part of PeopleScout and TrueBlue Inc.
- Benefits: Enjoy 27 days holiday, hybrid working, health benefits, and personal development plans.
- Why this job: Make a lasting impact on national defence while thriving in a dynamic, innovative environment.
- Qualifications: Strong commercial acumen, data analysis skills, and experience in forecasting required.
- Other info: Be part of a diverse team committed to equal opportunities and environmental care.
The predicted salary is between 36000 - 60000 £ per year.
This is a career-defining commercial leadership opportunity, driving the governance and delivery of a high-impact, nationally significant contract. For the first time ever, all 3 UK Armed Forces have joined together in their recruitment. Join TMP and help deliver groundbreaking, award-winning, multi-channel brand and recruitment marketing solutions for the Royal Navy, British Army and Royal Airforce. As part of a Serco-led consortium, TMP has been awarded the contract to deliver all marketing for UK Armed Forces recruitment. This joint initiative is known as the Armed Forces Recruitment Service (AFRS). Running until 2037, this contract offers an unrivalled opportunity to make a long-term, positive impact on the UK Armed Forces and help transform the defence of the nation.
The Role
You will be the go-to for all things commercial, fully understanding the requirements of the contract, owning the governance framework, and driving forward improvements to ensure we continue to deliver against all obligations. Working in close partnership with the Senior Director AFRS, Head of TMP268, and wider PeopleScout and TeamSerco colleagues, you will ensure the commercial model performs effectively and sustainably across the life of the contract.
Your responsibilities will include:
- Taking full ownership of the AFRS contract and its governance requirements
- Managing the AFRS P&L, including accurate reporting, revenue, gross profit, margin costs and segment profit
- Collaborating with the PeopleScout commercial team to align AFRS P&L with the wider PeopleScout EMEA P&L
- Identifying opportunities for commercial growth and optimisation across the contract
- Ensuring costs are managed in line with contractual obligations to protect margin and profit
- Building strong working relationships with stakeholders across the wider TeamSerco consortium
- Supporting the development and refinement of the resourcing capacity plan, including clear recommendations for backfill and incremental recruitment
- Supporting the development of commercial models across business functions
- Analysing delivery costs versus planned costs to inform smarter pricing and forecasting
- Ensuring consistent task timing to enable accurate forecasting, pricing, and productivity measurement
- Providing commercial insights and recommendations to divisional heads based on data-driven analysis
- Participating in new business discussions, shaping pricing and commercial strategies
This role reports to the Head of TMP268 and does not include direct line management responsibilities.
Who we are looking for
A commercially-minded professional, you are confident working with data, comfortable navigating complex structures, and bring a clear, structured approach to everything you do. You have a strong eye for detail, and you understand the importance of accurate forecasting in driving strategic decisions. Self-motivated and highly organised, you thrive in fast-paced environments where precision, planning, and accountability matter.
You will bring:
- Exceptional accuracy and attention to detail, with the ability to work independently under tight deadlines
- Strong commercial acumen and proven experience in forecasting and resource planning
- Confidence using Excel and manual forecasting tools to support commercial decision-making
- A proactive, structured mindset with excellent organisational and planning skills
- The ability to work effectively within a complex, matrixed organisation and build strong working relationships
Nice to have:
- A good foundation in interpreting complex data sets and generating reports to improve operational efficiency
- Experience using Workforce Management Systems or scheduling tools is also desirable
What’s in it for me?
As a TMP Worldwide (part of PeopleScout) employee, you are set to gain so much from being part of our team, including:
- Time off to rest, recover or conquer items on the bucket list with 27 days' holiday (+ 8 bank holidays) and a holiday purchase benefit where you can buy up to an additional 5 days
- Great company paid benefits including our health cash plan, life assurance, company pension and access to an Employee Assistance Programme
- A hybrid working pattern plus other great flexible benefits such as a TechScheme, free mortgage advice and more
- Individual development plans with customised learning solutions, including clear career pathways designed to support individual growth and career advancement
- Excellent health benefits – get cash back on your everyday healthcare costs with our flexible dental and cash plan benefits, or grab some great discounts at your local gym
- Opportunities to give back and care for our environment with eco-friendly benefits like our cycle to work scheme.
About us
TMP is the UK & EMEA market leader in Talent Advisory (TA) covering employer brand, insight, media & social, content, comms and creative solutions. We are one of the largest and most awarded agencies in our market, with ambitious plans for growth. In 2024, we developed ‘outthink’, a new proposition for the agency to go to market. Outthink is all about digital and social-first thinking, with innovation at the heart of our offering. It’s about finding new ways to help our clients succeed. TMP is a part of PeopleScout, one of the leading RPO providers worldwide and part of the TrueBlue Inc. Group. We are an equal opportunities employer and positively encourage applications from persons regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Next steps / Call to action
If this sounds like you, we would love to hear from you. Click the apply button and start your application today.
Commercial and Contract Manager AFRS employer: PeopleScout RPO
Contact Detail:
PeopleScout RPO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial and Contract Manager AFRS
✨Tip Number 1
Familiarise yourself with the UK Armed Forces and their recruitment processes. Understanding their unique needs and challenges will help you demonstrate your commercial acumen and how you can contribute to the AFRS contract.
✨Tip Number 2
Network with professionals in the defence and recruitment sectors. Attend industry events or join relevant online forums to connect with individuals who can provide insights into the role and potentially refer you.
✨Tip Number 3
Brush up on your Excel skills, especially in forecasting and data analysis. Being able to showcase your proficiency in these areas during discussions will set you apart as a strong candidate for the role.
✨Tip Number 4
Prepare to discuss your experience with managing P&L and driving commercial growth. Be ready to share specific examples of how you've optimised contracts or improved financial performance in previous roles.
We think you need these skills to ace Commercial and Contract Manager AFRS
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of the Commercial and Contract Manager role. Focus on your commercial acumen, forecasting abilities, and any experience in managing contracts or P&L.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the impact you hope to make within the AFRS contract. Use specific examples from your past experiences that demonstrate your ability to manage complex contracts and drive commercial growth.
Highlight Relevant Skills: Emphasise your strong organisational skills, attention to detail, and ability to work under tight deadlines. Mention your proficiency with Excel and any experience with forecasting tools, as these are crucial for the role.
Showcase Your Understanding of the Organisation: Demonstrate your knowledge of TMP and its role within the UK Armed Forces recruitment initiative. Mention how your values align with theirs and how you can contribute to their mission of delivering innovative marketing solutions.
How to prepare for a job interview at PeopleScout RPO
✨Understand the Contract Inside Out
Make sure you have a thorough understanding of the AFRS contract and its governance requirements. Familiarise yourself with the key performance indicators and obligations, as this will demonstrate your commitment and readiness to take ownership.
✨Showcase Your Commercial Acumen
Prepare to discuss your experience in managing P&L, forecasting, and resource planning. Be ready to provide examples of how you've identified opportunities for commercial growth in previous roles, as this aligns directly with the responsibilities of the position.
✨Build Relationships in Your Answers
Since the role involves collaboration with various stakeholders, highlight your ability to build strong working relationships. Share specific instances where you've successfully navigated complex organisational structures to achieve results.
✨Demonstrate Data-Driven Decision Making
Be prepared to discuss how you've used data analysis to inform strategic decisions in the past. Highlight your proficiency with Excel and any forecasting tools, as this will show that you're equipped to provide valuable insights for the team.
