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- Tasks: Support individuals in securing stable housing and prevent homelessness.
- Company: Join a dedicated Housing Needs Service making a positive community impact.
- Benefits: Enjoy a proactive work environment with opportunities for personal growth.
- Why this job: Make a real difference in people's lives while developing valuable skills.
- Qualifications: Knowledge of the private rented sector and excellent communication skills required.
- Other info: Open to applicants at all levels; we value your potential!
Are you passionate about supporting individuals to secure stable, high-quality housing? Do you have experience in the private rented housing sector and are motivated to make a positive impact on your community? My client is seeking a proactive and dedicated Tenancy Management and Resettlement Officer to join their Housing Needs Service.
In this role, you will work closely with private sector landlords and tenants, ensuring that households in need are placed in suitable, safe, and affordable private rented accommodation. You will be the key point of contact, providing expert advice on tenancy sustainment and resettlement, while playing a crucial role in preventing homelessness and reducing the council's reliance on temporary housing.
The Role
- Increase the supply of quality private rented accommodation by engaging with landlords and ensuring properties meet health and safety standards.
- Carry out property inspections and assess the suitability of homes for clients.
- Provide comprehensive tenancy sign-up services, ensuring tenants are aware of their rights and responsibilities.
- Act as a mediator between landlords and tenants to resolve disputes and ensure tenancy sustainability.
- Maintain up-to-date knowledge of housing policies, welfare reforms, and legal frameworks related to private renting.
- Collaborate with internal teams and external stakeholders to deliver a high-quality, customer-focused housing service.
The Ideal Candidate
- Strong knowledge of the private rented sector, including relevant legislation and tenancy management.
- Excellent communication and negotiation skills, with the ability to build effective relationships with landlords and tenants.
- A proactive problem-solver with experience working in housing, homelessness prevention, or a related field.
- Familiarity with government welfare reforms and their impact on housing services.
- Ability to work independently, manage a caseload, and meet performance targets in a fast-paced environment.
- Commitment to providing excellent customer service and contributing to the council's housing objectives.
If you are interested in this role and fit the criteria above, please send us your application today.
Tenancy Management & Resettlement Officer employer: Carrington West
Contact Detail:
Carrington West Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenancy Management & Resettlement Officer
✨Tip Number 1
Familiarise yourself with the latest housing policies and welfare reforms. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with professionals in the private rented sector. Attend local housing events or join online forums to connect with landlords and other housing officers, which can provide valuable insights and potential referrals.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully mediated disputes or helped tenants secure housing. Having specific examples ready will showcase your problem-solving skills and experience.
✨Tip Number 4
Research the organisation's values and recent initiatives. Tailoring your conversation to align with their goals will show that you're genuinely interested in contributing to their mission of preventing homelessness.
We think you need these skills to ace Tenancy Management & Resettlement Officer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Tenancy Management & Resettlement Officer. Familiarise yourself with the key tasks mentioned in the job description, such as engaging with landlords and providing tenancy advice.
Tailor Your CV: Highlight your relevant experience in the private rented housing sector. Emphasise your knowledge of housing policies, communication skills, and any previous roles that involved mediation or problem-solving in housing contexts.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting individuals in securing stable housing. Mention specific examples from your past experiences that demonstrate your ability to manage tenancies and resolve disputes effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at Carrington West
✨Know Your Legislation
Familiarise yourself with the relevant housing legislation and tenancy management laws. Being able to discuss these confidently will demonstrate your expertise and commitment to the role.
✨Showcase Your Communication Skills
Prepare examples of how you've effectively communicated with landlords and tenants in the past. Highlighting your negotiation skills and ability to mediate disputes will be crucial for this position.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've successfully resolved issues in housing or tenancy situations. This will show your proactive approach and capability to handle challenges that may arise.
✨Research the Company
Understand the mission and values of the organisation you're interviewing with. Tailoring your answers to align with their objectives will help you stand out as a candidate who is genuinely interested in contributing to their goals.
