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For Companies At a Glance
- Tasks: Assist customers, manage inquiries, and drive sales growth in a dynamic team.
- Company: Join a vibrant company in Rotherham focused on outstanding customer experiences.
- Benefits: Enjoy competitive pay, uncapped commissions, exclusive discounts, and well-being support.
- Why this job: This role offers career growth, structured scheduling, and a fun, target-driven environment.
- Qualifications: No experience needed; strong communication and a customer-focused mindset are key.
- Other info: Full-time, on-site role with comprehensive training provided.
The predicted salary is between 25000 - 34000 £ per year.
Salary: £34,270 OTE = £25,480 basic + uncapped commission
Please ensure you read the below overview and requirements for this employment opportunity completely.
Are you passionate about delivering outstanding customer experiences while achieving sales success? We are looking for a Customer Service/Sales Advisor to join a dynamic team in Rotherham, where you'll assist customers, identify opportunities, and drive business growth.
Location: Swinton, Rotherham (S63 postcode area)
Key Responsibilities - Customer Service/Sales Advisor:- Manage inbound customer inquiries, providing support on contract renewals, upgrades, and general queries.
- Identify customer needs and recommend suitable products and services.
- Enhance customer engagement through tailored solutions and proactive sales approaches.
- Maintain a professional and friendly demeanour while delivering exceptional service.
- Achieve and exceed sales targets and performance metrics.
- Previous experience in customer service or sales is advantageous but not required.
- Strong communicator with excellent interpersonal skills.
- Comfortable working with multiple systems and technology-driven processes.
- Customer-focused, with a proactive and problem-solving mindset.
- Goal-oriented, thriving in a target-driven environment.
- Full-time permanent position (40 hours per week between 8am - 8pm Monday to Sunday - all scheduled at least 1 month in advance).
- Competitive base salary with unlimited earning potential through uncapped commissions.
- Extensive benefits, including exclusive discounts, well-being support, and dental plans.
- Structured scheduling is provided in advance for a balanced work-life routine.
- Comprehensive training and ongoing development to support your career growth.
This is an on-site role, requiring five, 8 hours day shifts, out of seven at the Rotherham (S63 postcode) office.
If you're ready to build a rewarding career in customer engagement and sales, we'd love to hear from you! Apply today and take the next step toward success.
Telesales Advisor employer: Red Dot Search UK Limited
Contact Detail:
Red Dot Search UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales Advisor
✨Tip Number 1
Familiarise yourself with the products and services we offer at StudySmarter. Understanding our offerings will help you confidently recommend suitable solutions to customers, showcasing your proactive sales approach.
✨Tip Number 2
Practice your communication skills by engaging in role-play scenarios with friends or family. This will help you become more comfortable managing customer inquiries and enhance your ability to deliver exceptional service.
✨Tip Number 3
Research common customer service challenges and think of solutions. Being prepared with problem-solving strategies will demonstrate your proactive mindset and readiness to tackle customer needs effectively.
✨Tip Number 4
Set personal sales goals for yourself before applying. This will not only motivate you but also show us that you are goal-oriented and thrive in a target-driven environment, which is key for this role.
We think you need these skills to ace Telesales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or sales, even if it's not extensive. Emphasise your communication skills and any achievements that demonstrate your ability to meet targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and sales. Mention specific examples of how you've successfully engaged with customers or exceeded sales goals in the past.
Highlight Key Skills: In your application, focus on key skills mentioned in the job description, such as problem-solving, goal orientation, and comfort with technology. Use specific examples to illustrate these skills.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Red Dot Search UK Limited
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering outstanding customer experiences. Share examples of how you've gone above and beyond for customers in the past, even if it's from a different role.
✨Demonstrate Your Sales Acumen
Prepare to discuss any previous sales experience or situations where you successfully identified customer needs and recommended solutions. Highlight your ability to meet or exceed targets, as this is crucial for the role.
✨Familiarise Yourself with the Company
Research the company and its products or services before the interview. Understanding what they offer will help you tailor your responses and show that you're genuinely interested in the position.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. This will not only help you provide better answers but also demonstrate your strong communication skills, which are essential for a Telesales Advisor.
