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- Tasks: Assist customers with their automotive service needs and ensure a smooth experience.
- Company: Join one of the largest automotive providers in Essex, known for its excellent service.
- Benefits: Enjoy 22 days holiday, a pension scheme, on-site parking, and a bonus scheme.
- Why this job: Be part of a friendly team in a fast-paced environment with opportunities for growth.
- Qualifications: Must have 2+ years in the motor trade and strong customer service skills.
- Other info: A full clean UK manual driving licence is preferred; CDK knowledge is a plus.
The predicted salary is between 30000 - 42000 £ per year.
Excellent opportunity, working for one of the largest automotive providers based in Basildon, Southend & Brentwood, Essex. We are looking to recruit an Experienced Service Advisor for all three locations. The successful candidate for this position will have at least two years previous experience in the motor trade and proven customer service skills. We are looking for an enthusiastic and motivated individual, that thrives in a fast paced environment & above all has great communication skills, in turn you will be welcomed into a warm and friendly team and have the opportunity to work with an exciting product.
What you can expect:
- 22 days holiday (Excluding bank holidays)
- Work place pension scheme (age applicable)
- Ongoing training and career progression whilst working in a fast paced, high performing and exciting environment.
- Preferably, you would have a full clean UK manual driving licence held for at least 1 year.
- Experience CDK knowledge.
Benefits:
- On-site parking
- Bonus scheme
Contact Detail:
Talent Acquisition Bureau Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Service Advisor
✨Tip Number 1
Familiarise yourself with the specific automotive services offered by the company. Understanding their product range and service offerings will help you engage in meaningful conversations during the interview.
✨Tip Number 2
Brush up on your customer service skills, especially in a fast-paced environment. Prepare examples of how you've successfully handled customer queries or complaints in the past to demonstrate your expertise.
✨Tip Number 3
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 4
Make sure to highlight any experience you have with CDK software. If you’re not familiar with it, consider doing some research or online tutorials to show your willingness to learn and adapt.
We think you need these skills to ace Automotive Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the motor trade and customer service skills. Use specific examples from your previous roles to demonstrate how you meet the requirements of the Automotive Service Advisor position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your two years of experience, your communication skills, and your ability to thrive in a fast-paced environment. Personalise it to reflect why you want to work with this automotive provider.
Highlight Relevant Skills: In your application, emphasise any experience you have with CDK knowledge and your full clean UK manual driving licence. These details are crucial for the role and will set you apart from other candidates.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential for a Service Advisor.
How to prepare for a job interview at Talent Acquisition Bureau Ltd
✨Showcase Your Customer Service Skills
As a Service Advisor, your ability to communicate effectively with customers is crucial. Prepare examples from your previous experience where you successfully resolved customer issues or enhanced their experience.
✨Demonstrate Your Automotive Knowledge
Familiarise yourself with the latest automotive trends and technologies. Being able to discuss these topics during the interview will show your passion for the industry and your commitment to staying informed.
✨Highlight Your Experience with CDK
If you have experience with CDK systems, be sure to mention it. Discuss how you've used this software in past roles to improve efficiency or customer satisfaction, as this could set you apart from other candidates.
✨Prepare for Fast-Paced Scenarios
Since the role requires thriving in a fast-paced environment, think of examples where you've successfully managed multiple tasks or worked under pressure. This will demonstrate your ability to handle the demands of the job.
