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- Tasks: Support daily operations across HR, Finance, Compliance, and more in a dynamic environment.
- Company: Join a growing subcontractor in the infrastructure sector, making a real impact.
- Benefits: Enjoy a competitive salary, remote work options, and travel allowances.
- Why this job: Be part of a collaborative culture that values proactive problem-solving and strategic growth.
- Qualifications: Degree in relevant fields and experience managing departments in an SME setting required.
- Other info: Home-based role with bi-weekly site visits; must be eligible to work in the UK.
The predicted salary is between 48000 - 84000 £ per year.
An exciting opportunity to join a growing Sub-contractor that is looking for Operational support in the running of the organisation.
Location: London (Home Based with bi-weekly site visits)
Salary: £60,000 - £70,000 basic + Travel
Role Description
The Resolute Group, on behalf of our client – a growing infrastructure sector subcontractor – is recruiting an Operations Support Manager to work closely with the Senior Leadership Team. As the business continues to grow, we are seeking a dynamic individual to support the day-to-day running of the back office operations, ensuring that all functions work together strategically and efficiently.
Operational business streams you will oversee include:
- HR
- Finance
- Compliance
- Health & Safety
- Procurement
- Marketing & Communications
Each of these areas has capable individuals handling daily tasks, but this role focuses on connecting and aligning the departments, building the bigger picture strategy as the business scales.
Key Responsibilities:
- Provide hands-on support when departments face tight deadlines, audits, illness, or holidays — this is not just a management role but requires a proactive, 'roll your sleeves up' approach.
- Work alongside the MD, FD, and OD to manage, support, and develop personnel across all operational departments.
- Review and enhance systems, processes, and training programs to support continual business growth and operational excellence.
- Act as the strategic link between departments, driving collaboration, efficiencies, and best practices across the business.
Ideal Candidate Profile:
- Experience working within an SME environment (circa 40+ employees), with an understanding of the unique challenges and opportunities this presents.
- Comfortable managing multiple departments and leading both strategic initiatives and day-to-day operational needs.
- Strong organisational, leadership, and interpersonal skills.
- Proactive mindset with a hands-on, team-first attitude, able to communicate from the MD down to the graduates in the business.
This is an excellent opportunity for someone who thrives in a varied role and is passionate about building high-performing business functions within a growing organisation.
Qualifications & Experience
- Ideally, a degree in a relevant subject (Finance, HR, Marketing, Business)
- Experience is key, being able to demonstrate how you have managed and developed different departments before within an SME (Under 200 people)
PLEASE NOTE: You must be living and eligible to work in the UK to apply for this position.
If you are interested in applying for this role please apply via this link or contact Phil Crew via LinkedIn or call The Resolute Group on 01332 653 911. All correspondence will be dealt with in the strictest of confidence.
Operations Support Manager employer: The Resolute Group Ltd
Contact Detail:
The Resolute Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Support Manager
✨Tip Number 1
Familiarise yourself with the infrastructure sector and the specific challenges faced by SMEs. This knowledge will help you speak confidently about how your experience aligns with the needs of the Operations Support Manager role.
✨Tip Number 2
Network with professionals in the industry, especially those who have experience in operational roles within SMEs. Engaging with them can provide insights and potentially lead to referrals that could strengthen your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed multiple departments in the past. Highlighting your hands-on approach and ability to drive collaboration will resonate well with the hiring team.
✨Tip Number 4
Research the company culture and values of the organisation you're applying to. Tailoring your conversation to reflect how your proactive mindset and team-first attitude align with their ethos can make a strong impression during interviews.
We think you need these skills to ace Operations Support Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing multiple departments, particularly in an SME environment. Emphasise your leadership skills and any hands-on roles you've undertaken.
Craft a Compelling Cover Letter: In your cover letter, express your passion for operational excellence and how your proactive mindset aligns with the company's needs. Mention specific examples of how you've successfully connected departments in previous roles.
Highlight Relevant Qualifications: If you have a degree in Finance, HR, Marketing, or Business, make sure to mention it prominently. Also, include any additional certifications or training that demonstrate your commitment to professional development.
Showcase Your Soft Skills: The role requires strong interpersonal skills. Use your application to illustrate how you've effectively communicated across different levels of an organisation, from senior management to entry-level staff.
How to prepare for a job interview at The Resolute Group Ltd
✨Understand the Company Culture
Before your interview, research the company's values and culture. This will help you align your answers with what they are looking for in a candidate, showing that you are a good fit for their team.
✨Demonstrate Your Hands-On Approach
Since the role requires a proactive, 'roll your sleeves up' attitude, be prepared to share specific examples from your past experiences where you took initiative and directly contributed to operational success.
✨Highlight Your Cross-Departmental Experience
The position involves connecting various departments. Be ready to discuss how you've successfully managed or collaborated with multiple teams in previous roles, showcasing your ability to drive collaboration and efficiencies.
✨Prepare Questions for the Leadership Team
Show your interest in the role by preparing insightful questions for the Senior Leadership Team. Ask about their vision for the company’s growth and how they see the Operations Support Manager contributing to that vision.
