Senior Field Enablement Business Partner

Senior Field Enablement Business Partner

Remote – United Kingdom

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and a strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

About the job

This position reports directly to the Senior Manager, GTM Field Enablement, and works closely with peers in the GTM Enablement organization to transform the business and enhance Enablement strategies. If you enjoy adding value and seeing the direct impact of your work, this role is for you. If you thrive in dynamic environments and enjoy rolling up your sleeves to get things done, consider this opportunity.

As a Senior Field Enablement Business Partner, you will play a strategic role in aligning sales enablement initiatives with business objectives. You will act as a bridge between sales leadership, marketing, product, and operations to design, execute, and optimize enablement programs that empower sales teams, shorten ramp times, improve conversion rates, and drive revenue growth. You will partner with sales leaders to identify skill gaps, define key competencies, and deliver tailored enablement solutions across the sales lifecycle.

Responsibilities

In this role, your responsibilities will include, but are not limited to:

• Delivering tailored content based on audience needs
• Contributing to knowledge bases, training sessions, and weekly updates
• Engaging proactively with leadership to plan, prioritize, and execute enablement strategies
• Providing feedback on curriculum effectiveness and proposing enhancements
• Partnering with the Learning Design Experience team to develop learning objectives and measurable outcomes
• Tracking adoption of evaluations and metrics for enablement programs
• Maintaining knowledge of competitors’ products, company direction, and financial stability

Qualifications

Twilio values diverse experiences and encourages all qualified candidates to apply, even if your background differs from the traditional path. If your career is just starting or you have unconventional experience, we welcome your application.

Required:

• 4-5+ years in sales enablement, sales operations, or direct sales, with at least 3 years in a strategic enablement or business partner role
• Proven success in delivering measurable impact through enablement programs
• Strong understanding of the B2B sales cycle, especially in SaaS or complex sales environments
• Experience with sales enablement platforms (e.g., Highspot, Salesloft, Gong), LMS, and CRM systems (e.g., Salesforce)
• Excellent communication, facilitation, and stakeholder management skills
• Analytical mindset with data interpretation skills
• Self-starter capable of managing multiple initiatives in a fast-paced environment
• Understanding of sales processes from experience working closely with sales teams or as a sales professional
• Team-oriented attitude with positive relationships, openness to new ideas, and a proactive approach
• Ability to influence appropriately and build trusting relationships
• Knowledge of adult learning theories and practical application in learning initiatives
• Ability to leverage Bloom’s Taxonomy to establish learning outcomes

Location

This role is remote within the United Kingdom.

What We Offer

Benefits include competitive pay, generous time off, parental and wellness leave, healthcare, retirement savings, and more, varying by location.

Our Values

We solve problems, take initiative, support each other, and embrace new ideas, embodying our Twilio Magic values. We also support community involvement through volunteering and donations.

If you’re ready to unlock your potential and do your best work, apply now! If this role isn’t a fit, explore other opportunities with us.

Equal Opportunity Statement

Twilio is proud to be an equal opportunity employer. We do not discriminate based on race, religion, gender, age, veteran status, disability, or other protected characteristics. We consider qualified applicants with criminal histories, in accordance with applicable laws. We participate in E-Verify where required and provide accommodations for applicants with disabilities. For assistance, contact

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