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- Tasks: Collaborate with teams to create user stories and manage project roadmaps.
- Company: Join a dynamic company driving change with ServiceNow in an Agile environment.
- Benefits: Enjoy a hybrid work model, competitive salary, and additional perks.
- Why this job: Be part of a transformative team that values innovation and collaboration.
- Qualifications: Expertise in ServiceNow and experience with Agile methodologies required.
- Other info: Work remotely 60% of the time with offices in major UK cities.
The predicted salary is between 42500 - 57500 £ per year.
Customer is delivering change with the ServiceNow product through the Agile Methodology process and will be using ServiceNow Demand Management, Agile Development, Release / Change to manage the Change.
Role Type: Perm
Start Date: ASAP
Salary: Day £50,000 - £60,000 + benefits
Location: hybrid (60% remote) - offices in London, Bristol, York or Norwich
Tasks Description:
- Work with the Demand Manager to break requirements down into user stories suitable for iterative, incremental development.
- Create roadmaps based on approved demands and monitor progress against plans.
- Provide key communications and reporting based on progress.
- Act as an interface between Development teams and the wider business, working with various boards (e.g., Demand Board, Technical Governance Board) to ensure designs and stories meet platform and governance standards.
- Manage stakeholder relationships effectively, engaging with both permanent staff and external partners.
Essential Skills/Experience:
- Expertise in ServiceNow, with an understanding of the Now Platform capabilities.
- Experience with IT modules including Sourcing & Procurement, Accounts Payable, HRSD, and Financial Service Operations (FSO).
- Familiarity with Agile, SAFe, or DevOps methodologies, and awareness of ITILv3 Framework.
- Experience collaborating with third-party software partners.
- Strong engagement, communication, and facilitation skills, with enthusiasm for motivating and aligning stakeholders.
Team Contact: ingrid.kaca@next-ventures.com
Contact Detail:
Next Ventures Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Business Analyst
✨Tip Number 1
Familiarise yourself with the ServiceNow platform and its capabilities. Understanding the specific modules mentioned in the job description, like Sourcing & Procurement and HRSD, will give you an edge when discussing your experience during interviews.
✨Tip Number 2
Brush up on Agile methodologies, especially if you have experience with SAFe or DevOps. Being able to speak confidently about how you've applied these methodologies in past roles will demonstrate your fit for the position.
✨Tip Number 3
Prepare examples of how you've managed stakeholder relationships effectively. Think of specific instances where your communication and facilitation skills made a difference in project outcomes, as this is crucial for the role.
✨Tip Number 4
Network with professionals in the ServiceNow community. Engaging with others who work in similar roles can provide insights into the company culture and expectations, which can be invaluable during your interview process.
We think you need these skills to ace ServiceNow Business Analyst
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and required skills for the ServiceNow Business Analyst position. Tailor your application to highlight your relevant experience with ServiceNow and Agile methodologies.
Highlight Relevant Experience: In your CV and cover letter, emphasise your expertise in ServiceNow and any experience you have with IT modules like Sourcing & Procurement or HRSD. Use specific examples to demonstrate how you've successfully managed stakeholder relationships and communicated effectively in previous roles.
Showcase Your Skills: Make sure to mention your familiarity with Agile, SAFe, or DevOps methodologies, as well as your understanding of the ITILv3 Framework. This will show that you are well-versed in the practices that are essential for the role.
Craft a Compelling Cover Letter: Write a cover letter that not only summarises your qualifications but also conveys your enthusiasm for the role. Discuss why you are interested in working with the company and how you can contribute to their goals using your skills and experience.
How to prepare for a job interview at Next Ventures
✨Showcase Your ServiceNow Expertise
Make sure to highlight your experience with the ServiceNow platform during the interview. Be prepared to discuss specific modules you've worked with, such as Sourcing & Procurement or HRSD, and how you've applied your knowledge in real-world scenarios.
✨Demonstrate Agile Methodology Knowledge
Since the role involves working within Agile frameworks, be ready to explain your understanding of Agile, SAFe, or DevOps methodologies. Share examples of how you've successfully implemented these practices in past projects to manage change effectively.
✨Prepare for Stakeholder Engagement Questions
Expect questions about managing stakeholder relationships. Think of instances where you’ve engaged with both internal teams and external partners, and be ready to discuss how you aligned their interests and communicated progress.
✨Communicate Clearly and Confidently
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and confidently, especially when discussing complex topics like user stories and governance standards. This will help demonstrate your ability to act as an effective interface between teams.
