Store Leader

Store Leader

Oxford Full-Time 28800 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and inspire your team to deliver exceptional customer service and achieve business goals.
  • Company: Join a dynamic company that values growth, pride, and community for both customers and colleagues.
  • Benefits: Enjoy a supportive work environment with opportunities for personal development and recognition.
  • Why this job: Be part of a culture that celebrates milestones and fosters teamwork in a vibrant store setting.
  • Qualifications: Looking for passionate leaders who can motivate others and drive results.
  • Other info: Perfect for those seeking their first leadership role in a fun and engaging atmosphere.

The predicted salary is between 28800 - 42000 £ per year.

As a Store Leader in our Oxford store, youll lead and inspire your team to provide exceptional customer service, meet business objectives and create a working environment that helps our colleagues to develop and achieve. We want you, our customers and our colleagues to be proud theyre starting and sharing their journeys with us, whether its their first job, their first day at school, or their first birthday. What being a Store Leader is all about: Guiding and engaging your team to deliver excellent standards and results in line with the Trading plan Reviewing the trading plan with your Cluster Manager and using the scorecard to set and agree key actions and priorities that will lead to success for your store – reporting back to your team on store, cluster and area performance Creating a sense of pride within the store to ensure both colleagues and customer facilities are of a good standard, and that we are operating safely and legally Creating a culture of learning, support and recognition – spotting opportunities for development of personal skills, product knowledge…

Store Leader employer: WHSmith Careers

As a Store Leader in our Oxford store, you will be part of a vibrant and supportive work culture that prioritizes employee growth and development. We offer comprehensive training programs and opportunities for career advancement, ensuring that you and your team can thrive while delivering exceptional customer service. Join us in creating a proud and inspiring environment where both colleagues and customers feel valued and engaged in their journeys.
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Contact Detail:

WHSmith Careers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Leader

✨Tip Number 1

Familiarize yourself with our company values and mission. As a Store Leader, you'll need to embody these principles and inspire your team to do the same. Show how you can align your leadership style with our culture during the interview.

✨Tip Number 2

Prepare examples of how you've successfully led a team in the past. Highlight specific situations where you improved customer service or achieved business objectives, as this will demonstrate your capability to meet the expectations of the role.

✨Tip Number 3

Research the Oxford store's performance metrics and recent achievements. Being knowledgeable about the store's current standing will allow you to engage in meaningful discussions with the interviewers and show your commitment to driving success.

✨Tip Number 4

Think about how you can create a positive working environment for your team. Be ready to share your ideas on fostering a culture of learning and recognition, as this is crucial for the development of both colleagues and the overall store performance.

We think you need these skills to ace Store Leader

Leadership Skills
Team Management
Customer Service Excellence
Performance Management
Strategic Planning
Communication Skills
Coaching and Mentoring
Problem-Solving Skills
Adaptability
Sales and Trading Knowledge
Conflict Resolution
Organizational Skills
Motivational Skills
Attention to Detail

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Store Leader position. Understand the key responsibilities and expectations, such as leading a team, reviewing trading plans, and creating a positive work environment.

Tailor Your CV: Customize your CV to highlight relevant experience in leadership, customer service, and team development. Use specific examples that demonstrate your ability to meet business objectives and create a supportive culture.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the company. Mention how your values align with their mission of providing exceptional customer service and fostering colleague development.

Highlight Achievements: In both your CV and cover letter, emphasize any achievements related to team leadership, sales performance, or customer satisfaction. Use metrics where possible to showcase your impact in previous roles.

How to prepare for a job interview at WHSmith Careers

✨Show Your Leadership Skills

As a Store Leader, you'll need to inspire and guide your team. Be prepared to share examples of how you've successfully led a team in the past, focusing on your ability to motivate and engage others.

✨Understand the Trading Plan

Familiarize yourself with the concept of a trading plan and be ready to discuss how you would review and implement it in your store. Highlight any experience you have with setting priorities and achieving business objectives.

✨Emphasize Customer Service Excellence

Customer service is key in this role. Prepare to discuss your approach to delivering exceptional service and how you would instill that same commitment in your team.

✨Promote a Culture of Learning

Talk about your strategies for creating a supportive environment where colleagues can develop their skills. Share specific examples of how you've recognized and nurtured talent in previous roles.

Store Leader
WHSmith Careers
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  • Store Leader

    Oxford
    Full-Time
    28800 - 42000 £ / year (est.)

    Application deadline: 2026-12-25

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    WHSmith Careers

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