Senior Techno-Functional Consultant in Birmingham

Are you a skilled Power Platform consultant with a strong mix of technical and functional expertise? Our client is a Microsoft Digital Transformation Partner and are looking for a Senior Techno-Functional Consultant to join their growing team. In this role, you'll work across a range of customer projects, helping to design, configure, and deliver solutions using Microsoft Power Platform and Dynamics 365 CE.

You'll work closely with Lead Consultants and project teams, contributing from initial requirements through to implementation and support, while also mentoring junior colleagues and supporting pre-sales activities.

What you'll do:

• Play a key role in solution delivery, working within functional and technical teams to ensure smooth and consistent project execution.
• Contribute to all phases of implementation - from workshops and requirements analysis to configuration, customisation, release, and environment management.
• Collaborate with stakeholders to gather and align requirements with business objectives, gaining a full understanding of existing processes.
• Provide expert knowledge of Power Platform and Dynamics 365 CE, assessing customer processes against standard functionality.
• Manage small-scale projects, including budget, resource, and milestone reporting, supported by Crimson's PMO.
• Document business requirements to clearly define solution actions and expected outcomes.
• Support pre-sales activities, including solution demonstrations and estimation for Sales and Consultancy teams.
• Facilitate decision-making for modifications/customisations and produce functional design documents, independently or with the Lead Consultant.
• Conduct acceptance testing and deliver training to enable successful adoption and maintenance of the solution.
• Bring industry insight to identify risks and challenges in sector-specific implementations.

Technical skills required:

• Design, create and configure Dynamics 365 / Power Platform solutions implementing the business's 'low code, no code' approach (where appropriate).
• Dynamics 365/CRM product experience on the following: Sales - (Lead / Opportunity / Quote / Order / Invoice), Marketing and campaigns, Awareness of add-ons e.g. Click Dimensions/MailChimp/Microsoft Dynamics Marketing, Service and Case management including SLAs and Entitlements.
• Custom ISV/xRM solutions using Dynamics 365 & Power Platform.
• Dynamics 365 / CRM Customisation and configuration including but not limited to; Entity Design & Entity Relationship modelling implementing multiple relationship types.
• Model Driven App Form Design.
• Business Process Flows spanning multiple entities.
• Classic Dynamics 365 Workflows, including various trigger events and conditional logic.
• Dynamics 365 Dashboards including a combination of charts and list views.
• Reporting using both the Dynamics 365 report wizard and able to identify where SQL Server Reporting Services (SSRS) reports may be used.
• Model Driven Apps containing multiple system components.
• Ribbon Customisation.
• Where appropriate can implement complex field types (Rollup / Calculated / Customer).
• Proficiency with the Dynamics 365 security model and which components of the system that can be restricted by security.
• Where necessary, can write and interpret JavaScript within the context of Dynamics 365.
• Understands and identifies the point at which requirements are more effectively met by the use of custom plugins / workflow assemblies and can implement those requirements working to Crimson's design standards.

This is a great opportunity for a capable, hands-on consultant to work on exciting projects in a collaborative environment.