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- Tasks: Manage bookings and create travel itineraries for clients visiting the UK and Ireland.
- Company: Join a leading Inbound Tour Operator specialising in travel to Great Britain and Ireland.
- Benefits: Enjoy a competitive salary, dynamic work environment, and opportunities for growth.
- Why this job: Be part of a vibrant team, enhance your travel knowledge, and make clients' dreams come true.
- Qualifications: Fluent in German and English, with relevant education in Tourism and some experience.
- Other info: Work in a supportive environment with a focus on customer satisfaction.
The predicted salary is between 17000 - 20000 £ per year.
Our client is one of the leading Inbound Tour Operators specialising in Great Britain and Ireland. Their clients are based throughout Europe with the majority in German and French speaking countries. They are looking for an experienced FIT Consultant to oversee the administration and operation of individual bookings. In the role, you will be inserting bookings, amendments and cancellations in the reservations system. You will be responsible for finding suitable accommodation in the UK and Ireland within budget for self-drive round tour bookings.
Responsibilities:
- Update clients’ extranets with rates, descriptions, close outs and re-openings
- Manage allocations to ensure best availability
- Assist FIT Product with creating and calculating competitive offers for ad-hoc enquiries for city breaks and self-drive round tours to the UK and Ireland
- Take part in the emergency mobile rota of the FIT department
- Communicate with clients and suppliers on a daily basis
- Book additional services such as entrances and transfers for clients
- Create hotel descriptions, itineraries and travel information
- Prepare hotel and entrance vouchers for arriving clients
- Upload and insert contractual information and rates from hotels and attractions
- Deal with close outs from suppliers
Key Skills/Experience Needed:
- Friendly and very customer orientated
- Highly accurate
- Able to work to tight deadlines
- Relevant education in Tourism (studies, apprenticeship) and first work experience (i.e. internship)
- Destination knowledge (UK and Ireland)
- Fluent in German and English, both written and spoken
Contact Detail:
Recruitment Avenue Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FIT Consultant – German Speaking – £17k – £20k
✨Tip Number 1
Brush up on your knowledge of the UK and Ireland. Familiarise yourself with popular destinations, accommodation options, and local attractions. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Practice your German language skills, especially in a customer service context. Being fluent is crucial, so consider engaging in conversations or role-playing scenarios that mimic client interactions.
✨Tip Number 3
Network with professionals in the travel industry, particularly those who work with inbound tourism. Attend relevant events or join online forums to connect with others and gain insights into the role of a FIT Consultant.
✨Tip Number 4
Familiarise yourself with common booking systems used in the travel industry. If possible, take a short course or tutorial to understand how these systems work, as this knowledge can set you apart from other candidates.
We think you need these skills to ace FIT Consultant – German Speaking – £17k – £20k
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the travel industry, particularly any roles that involved customer service or booking management. Emphasise your fluency in German and English, as this is crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for travel and your understanding of the UK and Ireland as destinations. Mention specific experiences that demonstrate your customer orientation and ability to work under tight deadlines.
Highlight Relevant Skills: In your application, clearly outline your skills related to administration, attention to detail, and communication. Provide examples of how you've successfully managed bookings or dealt with clients in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter to eliminate any errors. A polished application reflects your professionalism and attention to detail, which are key traits for a FIT Consultant.
How to prepare for a job interview at Recruitment Avenue
✨Showcase Your Language Skills
Since the role requires fluency in both German and English, be prepared to demonstrate your language proficiency during the interview. You might be asked to switch between languages or answer questions in German, so practice speaking confidently in both.
✨Highlight Relevant Experience
Make sure to discuss any previous experience you have in the travel industry, especially if it involves working with bookings or customer service. Share specific examples of how you've successfully managed client requests or handled tight deadlines.
✨Demonstrate Destination Knowledge
Familiarise yourself with popular destinations in the UK and Ireland. Be ready to discuss your knowledge of these areas, including accommodation options and attractions, as this will show your potential employer that you're well-prepared for the role.
✨Prepare Questions for the Interviewer
Think of insightful questions to ask about the company and the FIT Consultant role. This shows your genuine interest in the position and helps you assess if the company is the right fit for you.
