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- Tasks: Manage bookings and create travel itineraries for clients visiting the UK and Ireland.
- Company: Join a leading Inbound Tour Operator specialising in travel across Great Britain and Ireland.
- Benefits: Enjoy a competitive salary, dynamic work environment, and opportunities for growth.
- Why this job: Be part of a vibrant team, enhance your travel knowledge, and make clients' trips unforgettable.
- Qualifications: Fluent in German and English, with relevant education in Tourism and some experience.
- Other info: Work in a friendly atmosphere with a focus on customer satisfaction.
The predicted salary is between 17000 - 20000 £ per year.
Our client is one of the leading Inbound Tour Operators specialising in Great Britain and Ireland. Their clients are based throughout Europe with the majority in German and French speaking countries. They are looking for an experienced FIT Consultant to oversee the administration and operation of individual bookings. In the role, you will be inserting bookings, amendments and cancellations in the reservations system. You will be responsible for finding suitable accommodation in the UK and Ireland within budget for self-drive round tour bookings.
Responsibilities:
- Update clients’ extranets with rates, descriptions, close outs and re-openings
- Manage allocations to ensure best availability
- Assist FIT Product with creating and calculating competitive offers for ad-hoc enquiries for city breaks and self-drive round tours to the UK and Ireland
- Take part in the emergency mobile rota of the FIT department
- Communicate with clients and suppliers on a daily basis
- Book additional services such as entrances and transfers for clients
- Create hotel descriptions, itineraries and travel information
- Prepare hotel and entrance vouchers for arriving clients
- Upload and insert contractual information and rates from hotels and attractions
- Deal with close outs from suppliers
Key Skills/Experience Needed:
- Friendly and very customer orientated
- Highly accurate
- Able to work to tight deadlines
- Relevant education in Tourism (studies, apprenticeship) and first work experience (i.e. internship)
- Destination knowledge (UK and Ireland)
- Fluent in German and English, both written and spoken
FIT Consultant – German Speaking – £17k – £20k employer: Recruitment Avenue
Contact Detail:
Recruitment Avenue Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FIT Consultant – German Speaking – £17k – £20k
✨Tip Number 1
Familiarise yourself with the travel industry, especially regarding inbound tourism to the UK and Ireland. Understanding the nuances of this sector will help you stand out during interviews.
✨Tip Number 2
Brush up on your German language skills, particularly in a business context. Being fluent is crucial, so practice speaking and writing in German to ensure you're confident in communication.
✨Tip Number 3
Gain insights into the specific destinations within the UK and Ireland that are popular among German-speaking tourists. This knowledge will not only impress your interviewers but also help you in the role itself.
✨Tip Number 4
Network with professionals in the travel industry, especially those who work with inbound tourism. Attend relevant events or join online forums to connect with others and learn more about the role.
We think you need these skills to ace FIT Consultant – German Speaking – £17k – £20k
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the travel industry, particularly any roles related to inbound tourism or FIT consulting. Emphasise your language skills in German and English, as well as any education or internships in tourism.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for travel and customer service. Mention specific experiences where you successfully managed bookings or provided excellent client support, and express your enthusiasm for working with clients from German-speaking countries.
Highlight Relevant Skills: In your application, clearly outline your skills that match the job description, such as attention to detail, ability to work under tight deadlines, and destination knowledge of the UK and Ireland. Use examples to demonstrate these skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. Ensure that your application is polished and professional, reflecting your attention to detail, which is crucial for this role.
How to prepare for a job interview at Recruitment Avenue
✨Showcase Your Language Skills
Since the role requires fluency in both German and English, be prepared to demonstrate your language skills during the interview. You might be asked to switch between languages or answer questions in German, so practice speaking confidently in both.
✨Highlight Relevant Experience
Make sure to discuss any previous experience you have in the travel industry, especially if it involves working with bookings or customer service. Share specific examples of how you've successfully managed client requests or resolved issues.
✨Demonstrate Destination Knowledge
Familiarise yourself with popular destinations in the UK and Ireland. Be ready to discuss your knowledge of these areas, including accommodation options and attractions, as this will show your passion for the role and the industry.
✨Prepare Questions for the Interviewers
Having thoughtful questions prepared shows your interest in the company and the role. Ask about their approach to customer service, how they handle peak booking times, or what tools they use for managing reservations.
