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- Tasks: Manage group operations and ensure client satisfaction with bookings.
- Company: Join a well-established tour operator with a vibrant international team.
- Benefits: Enjoy a competitive salary, bonus, and a modern office environment.
- Why this job: Perfect for those passionate about travel and working in a dynamic setting.
- Qualifications: Fluency in German and English is essential; customer-focused attitude required.
- Other info: Immediate start available in a friendly, air-conditioned office.
The predicted salary is between 17000 - 22000 £ per year.
One of our very well established tour operators has the unique opportunity for a new Operations Consultant within their Groups Department targeted at the German market, with an immediate start available. Their clients are based throughout Europe with a vast amount in German and French speaking countries. You will be friendly, customer orientated, have an ability to work accurately to tight deadlines. You must be fluent in both written and spoken German and English. In return for your passion for their destinations and your great team spirit, our client offers a modern state of the art, air conditioned office in North West London. You’ll be part of an international team with a great spirit.
Responsibilities:
- Oversee the operations of groups and ensure expectations of clients are met.
- Ensure accuracy of bookings and costing information for correct invoicing on appropriate documentations.
- Monitor receipt of payments in accordance with company requirements.
Language: Native German or equivalent and fluent in English.
Fluent German Operations Consultant – £17k – £22k plus £1k bonus employer: Recruitment Avenue
Contact Detail:
Recruitment Avenue Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fluent German Operations Consultant – £17k – £22k plus £1k bonus
✨Tip Number 1
Brush up on your German language skills, especially in a business context. Being fluent is crucial, so practice common phrases and terminology used in the travel industry to impress during any conversations.
✨Tip Number 2
Familiarise yourself with the travel market, particularly focusing on German-speaking countries. Understanding the cultural nuances and preferences of clients from these regions can give you an edge in discussions and interviews.
✨Tip Number 3
Network with professionals in the travel industry, especially those who work with German clients. Attend relevant events or join online forums to connect with others and gain insights that could be beneficial for your application.
✨Tip Number 4
Prepare to demonstrate your customer service skills during the interview. Think of examples from your past experiences where you successfully managed client expectations or resolved issues, as this will showcase your suitability for the role.
We think you need these skills to ace Fluent German Operations Consultant – £17k – £22k plus £1k bonus
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your fluency in both German and English, as well as any relevant experience in operations or customer service. Emphasise your ability to work under tight deadlines and your passion for travel.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work as an Operations Consultant for this tour operator and how your skills align with their needs.
Highlight Relevant Experience: In your application, focus on any previous roles where you managed operations or worked in a customer-facing position. Use examples that demonstrate your attention to detail and ability to meet client expectations.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter to ensure there are no spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at Recruitment Avenue
✨Showcase Your Language Skills
Since fluency in both German and English is crucial for this role, be prepared to demonstrate your language skills during the interview. You might be asked to switch between languages or answer questions in German, so practice speaking clearly and confidently.
✨Understand the Travel Industry
Familiarise yourself with the travel industry, especially regarding group operations and the specific needs of German-speaking clients. Showing that you understand the market and its challenges will impress the interviewer and demonstrate your commitment to the role.
✨Highlight Your Customer Service Experience
This position requires a friendly and customer-oriented approach. Be ready to share examples from your past experiences where you successfully handled customer inquiries or resolved issues, particularly in a fast-paced environment.
✨Prepare Questions About the Role
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the company's operations, team dynamics, and expectations for the role. This shows your genuine interest and helps you assess if it's the right fit for you.
