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- Tasks: Support participants with their housing needs and create personalised accommodation plans.
- Company: Join a dedicated team focused on helping individuals build better futures.
- Benefits: Enjoy 25 days annual leave, volunteer days, and a competitive salary with great perks.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Experience in accommodation is a plus; strong communication and organisation skills are essential.
- Other info: Full-time permanent role with opportunities for personal growth and development.
Are you passionate about helping people? Join our team as an Accommodation Support Officer and support our participants with their housing needs.
This is a rewarding opportunity that will allow you to utilise your skills to influence, support and encourage others to maximise their potential and build a better future.
Location:
Hours: Full time
Contract: Permanent
Closing Date: 08 May 2025
In return for your dedication, knowledge, and commitment, we're offering a competitive salary of £25,500 - £29,000 per annum (dependent on experience) with these great benefits:
- 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
- 2 Volunteer Days
- Pension - 5% Employee 5% Employer
- Healthcare Cash Plan, incl. 3 x salary life assurance
- Annual salary review
- Refer a friend scheme
- Free access to Benefit Hub - an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits
Key Responsibilities
- Manage a caseload of participants, producing personalised accommodation plans
- Carry out initial assessments, considering risk, situation and need
- Record progress and outcomes timely and accurately using case management system
- Maintain contact with participants, identifying any emerging risks and concerns
Skills and Experience
- Experience or knowledge of Accommodation (incl. legislation) - desirable
- Highly effective interpersonal and communication skills both verbally and in writing
- Good organisation skills and ability to meet deadlines
Accommodation Support Officer employer: Communities and Education
Contact Detail:
Communities and Education Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accommodation Support Officer
✨Tip Number 1
Familiarise yourself with the current housing legislation and policies relevant to accommodation support. This knowledge will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the accommodation support field. Attend local events or join online forums where you can connect with others who work in similar roles, as they may provide valuable insights or even referrals.
✨Tip Number 3
Prepare for potential interview questions by practising your responses to scenarios related to managing caseloads and assessing participant needs. This will help you articulate your problem-solving skills effectively.
✨Tip Number 4
Showcase your interpersonal skills during any interactions with our team. Whether it's through a phone call or an informal chat, being personable and approachable can leave a lasting impression.
We think you need these skills to ace Accommodation Support Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of Accommodation Support Officer. Emphasise your interpersonal and communication skills, as well as any experience you have in accommodation or related fields.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping people and your understanding of the responsibilities of the role. Use specific examples from your past experiences to demonstrate how you can support participants effectively.
Highlight Relevant Skills: In your application, clearly outline your organisational skills and ability to meet deadlines. Mention any experience you have with case management systems or similar tools, as this will be beneficial for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this position.
How to prepare for a job interview at Communities and Education
✨Show Your Passion for Helping Others
As an Accommodation Support Officer, your role revolves around supporting participants. Make sure to express your genuine passion for helping people during the interview. Share personal experiences or stories that highlight your commitment to making a positive impact in others' lives.
✨Demonstrate Your Knowledge of Accommodation Legislation
While experience is desirable, having a solid understanding of accommodation legislation can set you apart. Brush up on relevant laws and regulations before the interview, and be prepared to discuss how they apply to your potential role.
✨Highlight Your Communication Skills
Effective communication is key in this position. Be ready to showcase your interpersonal skills by providing examples of how you've successfully communicated with diverse groups in the past. This could include resolving conflicts or building rapport with clients.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think about potential challenges you might face as an Accommodation Support Officer and how you would handle them. Practising these scenarios can help you respond confidently during the interview.
