Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead community engagement and produce exciting live and virtual events.
- Company: Join a dynamic team focused on building vibrant online communities.
- Benefits: Enjoy a competitive salary, flexible work options, and creative perks.
- Why this job: Be at the forefront of community building and event production, making a real impact.
- Qualifications: 4-6 years in community management or event production; strong communication skills required.
- Other info: Ideal for those passionate about creator-led businesses and community experiences.
The predicted salary is between 48000 - 56000 £ per year.
We are looking for an experienced and strategic Head of Community & Events to build, grow, and engage vibrant communities. In this role, you will be responsible for deepening audience relationships, driving engagement, and producing live and virtual events that bring communities together. You’ll work closely with creators and internal teams to design experiences that foster loyalty, collaboration, and growth.
What You’ll Do:
- Develop and execute community strategies that align with brand and business objectives.
- Manage online communities across platforms like Discord, Slack, Circle, Facebook Groups, and others.
- Plan, produce, and manage live events (IRL and virtual), including launches, meetups, workshops, and podcast tapings.
- Build community programs that increase member retention, advocacy, and engagement.
- Serve as the voice of the community internally, bringing insights and feedback to guide content, product, and marketing decisions.
- Collaborate with marketing, content, and product teams to integrate community initiatives across channels.
- Measure community health, event performance, and member engagement, and report on KPIs regularly.
What We’re Looking For:
- 4-6 years of experience in community management, event production, or related fields.
- Strong background in building and scaling engaged online communities.
- Hands-on experience planning and executing events from concept through post-production.
- Excellent communication, relationship-building, and project management skills.
- A deep understanding of creator-led businesses, and how to translate a creator’s brand into community experiences.
- Highly organized, resourceful, and comfortable working across multiple projects at once.
Head of Community & Events employer: SUMO
Contact Detail:
SUMO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Community & Events
✨Tip Number 1
Network with professionals in community management and event production. Attend industry events or webinars to connect with like-minded individuals and learn about the latest trends. This can help you gain insights and potentially get referrals for the Head of Community & Events position.
✨Tip Number 2
Showcase your experience by creating a portfolio of past community initiatives and events you've managed. Highlight specific metrics that demonstrate your success in building engagement and loyalty within communities, as this will resonate well with our expectations.
✨Tip Number 3
Familiarise yourself with the platforms we use for community management, such as Discord and Slack. Understanding how to effectively engage audiences on these platforms will give you an edge in demonstrating your capability to manage our online communities.
✨Tip Number 4
Prepare to discuss your strategies for measuring community health and event performance. Being able to articulate how you track KPIs and use data to inform decisions will show us that you have a strategic mindset essential for the role.
We think you need these skills to ace Head of Community & Events
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in community management and event production. Use specific examples that demonstrate your ability to build and engage communities, as well as your event planning skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for community building and events. Mention how your previous experiences align with the responsibilities outlined in the job description, and express your enthusiasm for contributing to the company's goals.
Showcase Relevant Skills: In your application, emphasise your communication, relationship-building, and project management skills. Provide concrete examples of how you've successfully managed online communities and executed events, both live and virtual.
Highlight Metrics and Achievements: Include any measurable outcomes from your past roles, such as increased engagement rates or successful event attendance numbers. This will help demonstrate your impact and effectiveness in community management and event production.
How to prepare for a job interview at SUMO
✨Showcase Your Community Management Experience
Be prepared to discuss specific examples of how you've built and engaged communities in the past. Highlight your strategies for increasing member retention and advocacy, as this role heavily focuses on fostering loyalty.
✨Demonstrate Event Planning Skills
Since you'll be responsible for planning both live and virtual events, share your experiences in event production. Talk about the types of events you've managed, the challenges you faced, and how you overcame them to ensure successful outcomes.
✨Communicate Your Collaboration Skills
This position requires working closely with various teams. Be ready to provide examples of how you've collaborated with marketing, content, or product teams in the past. Emphasise your ability to integrate community initiatives across different channels.
✨Prepare for Questions on Metrics and KPIs
Understanding community health and measuring engagement is crucial. Be prepared to discuss how you've tracked performance metrics in previous roles and how you used that data to inform your strategies and decisions.
