Health & Wellbeing Performance Manager

12 Month Fixed Term Contract with potential extension(s). Location: This role can be based from any one of our ten offices with the expectation to travel to the other 9 as and when required: Banbury, Oxford, High Wycombe, Slough, Staines, Reading, Basingstoke, Guildford, Chichester, and Brighton.

Who We Are

Fedcap is a not-for-profit organisation committed to improving people’s economic wellbeing. Delivering a range of employability programmes and services, we passionately believe that good work is part of a healthy life. In the past five years, we’ve supported more than 35,000 people across the UK back into work, helping families get out of poverty and improving their quality of life. We’re part of The Fedcap Group, a pioneering US-charity formed in 1935.

Your Role

The Heath & Wellbeing Performance Manager will support with the Health and Wellbeing Strategy across UK employability. To develop a holistic health and employment approach whilst integrating into operations and progressing customers closer to the labour market and into sustainable employment. The role will manage a team of health professionals to deliver a successful health service across our contracts, supporting with contractual performance. In addition, the role holder will develop relationships with key stakeholders to support Fedcap’s health growth.

Your Responsibilities

• Managing a team of health professionals to deliver successful health interventions within the delivery of the contract.
• Ensuring appropriate digital technologies and evidence-based content are being utilised by the team within an appropriate delivery environment that supports privacy and confidentiality of customers.
• Developing an understanding of specialist signposting services in the local area/region, building knowledge in areas such as specific disabilities, housing, benefits etc.
• Ensuring customer service standards are understood and observed by all Health & Wellbeing Facilitators through observations and coaching so that all participants are provided with the same high standard of service that maximises their chances of managing well-being difficulties and securing sustainable employment.
• Aligning service to clinical governance frameworks covering CPD, risk, audit, record keeping and documentation and evidence-based content.
• To support in the development of a range of standardised training and support materials for non-healthcare trained employees to raise awareness and improve the employee knowledge base.

Your Skills & Experience

• Ability to embrace our company values which are Kindness, Respect, Integrity, and Innovation!
• Results focused and able to thrive in target driven environment.
• Experience of working in health promotion or public health.
• Knowledge and experience of local specialist networks and provisions.
• Able to engage with peers/practitioners across local areas.
• Enthusiasm, self-drive and commitment to manage a team of health professionals.
• Excellent organisational and planning skills.
• Excellent communication and stakeholder influencing skills.
• Excellent team management skills and the ability to motivate a team.
• Experience of managing a team of health professionals.
• Knowledge and experience of the employability sector and local labour market.
• Working towards full professional registration with Health & Care Professions Council (HCPC), British Association for Counselling & Psychotherapy (BACP), British Association for Behavioural & Cognitive Psychotherapies (BABCP) or Mental Health Nurse (RMN) – desirable.

As well as receiving dedicated health and wellbeing support, including access to our 24/7 employee assistance programme for you and your family, we’ll provide you with very clear stages of accredited development and learning. Not only that, we offer a wide range of benefits including:

• Minimum 33 days’ holiday entitlement and a pension contribution up to 5%.
• Monthly benefits scheme worth up to an additional £500.
• Free life assurance cover, totalling four times your annual salary.
• And much more.

Equality, Diversity, and Inclusion

Fedcap Employment is committed to applying equal opportunities at all stages of recruitment and selection, in line with its Equality, Diversity and Inclusion policy in addition to our duty under the Equality Act 2010 to have due regard to the need to eliminate discrimination; to advance equality of opportunity. Fedcap Employment is a Disability Confident Leader employer and as such, any candidate with a disability will not be excluded unless the candidate is unable to perform a duty intrinsic to the role, having considered reasonable adjustments. Reasonable adjustments to the recruitment process will be made to ensure that no applicant is disadvantaged because of their disability.

About Us

Mission: To create opportunities for people by designing and delivering innovative, sustainable solutions and creating measurable changes for those who are socially disadvantaged. Fedcap Employment and Fedcap Employment Scotland delivers employability solutions across the UK to build communities through a blend of local frontline professional teams and like-minded supply chain partners, using innovative and tested ideas developed both locally and internationally. Our service is designed to give each individual the best opportunity according to his/her abilities and needs. Our programs provide targeted employment supports to a range of underserved groups, including single parents, people who were previously incarcerated and individuals with health, mental health and/or substance use conditions. Fedcap Employment and Fedcap Employment Scotland joined The Fedcap Group in 2018.

Website: http://www.fedcapemployment.org/