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- Tasks: Manage cruise holiday extensions from creation to delivery, ensuring smooth operations.
- Company: Join a leading travel specialist with over 24 years of experience in creating extraordinary experiences.
- Benefits: Enjoy a competitive salary and the chance to work in a dynamic, supportive environment.
- Why this job: Be part of a passionate team that values creativity and innovation in the travel industry.
- Qualifications: 2+ years in travel operations, strong attention to detail, and excellent communication skills required.
- Other info: Opportunity to grow within a reputable company and make a real impact on customer experiences.
The predicted salary is between 24000 - 26000 £ per year.
Job Location – London
Salary – £24k – £26k
Our client is a globally recognised travel and tour specialist. With over 24 years in the industry, their vision is to Be Extraordinary by delivering incredible experiences and turning their valued customers into raving fans and employees into brand ambassadors.
The “Cruise Extensions” sit within the product department. The team is responsible for providing cruise agents with land extensions to all key destinations. You will be responsible for managing the product from its creation and quoting phase through to its operation and delivery.
Rough split of responsibilities:
- Quoting and product development – 20%
- Operations – 60%
- Admin – 20%
Key responsibilities:
- Responsible for monitoring and management of upcoming tour departures.
- Loading and checking departure data with great accuracy.
- Researching innovative ideas for new excursions.
- Communicating with internal and external partners.
- Responsible for all post sales operational queries, and assist in the resolution of any complaints, pre, during or post tour.
- Generating invoices for the cruise business.
- Assisting in the development and growth of the cruise business, from both a product perspective and a commercial one.
Key Skills/Experience Needed:
- Experience in the travel industry, ideally in the operations department and looking for further responsibility.
- Minimum 2 years previous travel sector experience.
- Motivated and proactive individual with a strong team ethic.
- Competency in Microsoft Word, Excel and Outlook.
- Eye for detail, excellent time-management and organisational skills that will enable efficient multi-tasking and prioritisation.
- Ability to manage workload under pressure, prioritise, follow-up and ensure all tasks are performed on time.
- Proven writing skills, including ability to accurately proof and develop customer literature.
- Excellent communication and interpersonal skills.
- Confident speaking with partners both on the phone and face to face.
Product Executive – Cruise Holiday Extensions employer: Recruitment Avenue
Contact Detail:
Recruitment Avenue Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Executive – Cruise Holiday Extensions
✨Tip Number 1
Familiarise yourself with the cruise industry and current trends. Understanding popular destinations and customer preferences will help you stand out during discussions with our team.
✨Tip Number 2
Network with professionals in the travel sector, especially those involved in cruise operations. Building connections can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to demonstrate your attention to detail. Consider examples from your previous roles where you successfully managed data or resolved discrepancies, as this is crucial for the role.
✨Tip Number 4
Showcase your communication skills by being ready to discuss how you've effectively collaborated with teams or partners in the past. This will highlight your ability to thrive in a team-oriented environment.
We think you need these skills to ace Product Executive – Cruise Holiday Extensions
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the travel industry, particularly in operations. Emphasise any roles where you've managed products or dealt with customer queries, as these are key aspects of the job.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the travel industry and your motivation to contribute to the cruise business. Mention specific skills that align with the job description, such as attention to detail and excellent communication skills.
Showcase Your Writing Skills: Since proven writing skills are essential for this role, consider including a brief example of customer literature you’ve developed or proofed in the past. This could be a short paragraph or a summary of a project.
Highlight Relevant Software Proficiency: Ensure you mention your competency in Microsoft Word, Excel, and Outlook in both your CV and cover letter. If you have experience with any other relevant software, include that too, as it shows your readiness for the role.
How to prepare for a job interview at Recruitment Avenue
✨Show Your Passion for Travel
Make sure to express your enthusiasm for the travel industry during the interview. Share any personal experiences or insights that highlight your love for travel, especially in relation to cruise holidays and extensions.
✨Demonstrate Attention to Detail
Since the role requires a keen eye for detail, prepare examples from your previous experience where you successfully identified discrepancies or improved processes. This will showcase your ability to manage data accurately.
✨Prepare for Operational Scenarios
Be ready to discuss how you would handle operational challenges, such as managing tour departures or resolving customer complaints. Think of specific situations you've faced in the past and how you overcame them.
✨Highlight Your Communication Skills
As the role involves liaising with partners and customers, be prepared to demonstrate your strong communication skills. Practice articulating your thoughts clearly and confidently, both verbally and in writing.
