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- Tasks: Lead a team to deliver top-notch service in business travel management.
- Company: Join a leading independent business travel company based in vibrant West London.
- Benefits: Enjoy a competitive salary, bonuses, and opportunities for professional growth.
- Why this job: Be part of a dynamic team that values service excellence and employee development.
- Qualifications: Bring your extensive business travel experience and customer service skills.
- Other info: Familiarity with Amadeus, Galileo, or Sabre is a plus!
The predicted salary is between 40000 - 50000 £ per year.
Our Client, a leading independent business travel company based in West London, is looking for a Business Travel Manager to ensure maximum service levels to their customers, internal departments, and suppliers by effectively managing employees and ensuring a consistency of service levels.
Main tasks & responsibilities:
- Monitor and manage the overall workload for your section/team, ensuring that service levels are met.
- Ensure that employees know what is expected of them in terms of targets, standards, service levels, and KPIs and effectively monitor their performance to ensure compliance.
- Ensure that all agreed processes and products are utilised to the maximum efficiency and then monitored for adherence.
- Provide timely and accurate reporting and analysis, monthly and ad-hoc as requested.
- Ensure that all accounts with an elevated risk level are highlighted to Directors.
- Establish and maintain a good level of rapport with key preferred suppliers.
- Deal with employee issues including, but not restricted to – recruitment, appraisals, absence, and performance matters and consult with the HR department where necessary.
Skills & Experience required:
- Extensive Business Travel experience
- Knowledge of Amadeus, Galileo or Sabre
- Excellent customer service
- Supervisory or management experience
Contact Detail:
Recruitment Avenue Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Travel Manager
✨Tip Number 1
Familiarise yourself with the latest trends in business travel management. Understanding current industry standards and technologies, such as Amadeus, Galileo, or Sabre, will give you an edge during interviews and discussions.
✨Tip Number 2
Network with professionals in the business travel sector. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities at companies like ours.
✨Tip Number 3
Prepare to discuss your management style and how you've successfully led teams in the past. Be ready to share specific examples of how you've improved service levels or handled employee performance issues.
✨Tip Number 4
Research our company culture and values. Understanding what we stand for will help you tailor your approach and demonstrate how you align with our mission during any interactions with us.
We think you need these skills to ace Business Travel Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your extensive business travel experience and any relevant supervisory or management roles. Use specific examples to demonstrate your skills in customer service and your familiarity with Amadeus, Galileo, or Sabre.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your experience aligns with the responsibilities of the Business Travel Manager position, particularly in managing teams and ensuring service levels.
Highlight Relevant Achievements: When detailing your work history, focus on achievements that showcase your ability to meet targets, manage workloads, and improve service levels. Quantify your successes where possible to make a stronger impact.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a managerial role.
How to prepare for a job interview at Recruitment Avenue
✨Showcase Your Experience
Make sure to highlight your extensive business travel experience during the interview. Be prepared to discuss specific examples of how you've managed teams and ensured service levels in previous roles.
✨Know Your Systems
Familiarise yourself with Amadeus, Galileo, or Sabre, as these are crucial for the role. If you have experience with these systems, be ready to explain how you've used them to enhance efficiency and service delivery.
✨Demonstrate Leadership Skills
Since the role involves managing employees, be prepared to discuss your supervisory or management experience. Share examples of how you've dealt with employee issues, set targets, and monitored performance.
✨Build Rapport with Suppliers
Understanding the importance of maintaining good relationships with key suppliers is vital. Be ready to talk about your strategies for establishing rapport and how this has benefited your previous employers.
