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- Tasks: Lead a team to deliver top-notch service in business travel management.
- Company: Join a leading independent business travel company based in vibrant West London.
- Benefits: Enjoy a competitive salary, bonuses, and opportunities for professional growth.
- Why this job: Be part of a dynamic team that values service excellence and employee development.
- Qualifications: Bring extensive business travel experience and knowledge of Amadeus, Galileo, or Sabre.
- Other info: Ideal for those with a passion for travel and strong leadership skills.
The predicted salary is between 40000 - 50000 £ per year.
Our Client, a leading independent business travel company based in West London, is looking for a Business Travel Manager to ensure maximum service levels to their customers, internal departments, and suppliers by effectively managing employees and ensuring a consistency of service levels.
Main tasks & responsibilities:
- Monitor and manage the overall workload for your section/team, ensuring that service levels are met.
- Ensure that employees know what is expected of them in terms of targets, standards, service levels, and KPIs, and effectively monitor their performance to ensure compliance.
- Ensure that all agreed processes and products are utilised to the maximum efficiency and then monitored for adherence.
- Provide timely and accurate reporting and analysis, monthly and ad-hoc as requested.
- Ensure that all accounts with an elevated risk level are highlighted to Directors.
- Establish and maintain a good level of rapport with key preferred suppliers.
- Deal with employee issues including, but not restricted to, recruitment, appraisals, absence, and performance matters, and consult with the HR department where necessary.
Skills & Experience required:
- Extensive Business Travel experience
- Knowledge of Amadeus, Galileo or Sabre
- Excellent customer service
- Supervisory or management experience
Business Travel Manager employer: Recruitment Avenue
Contact Detail:
Recruitment Avenue Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Travel Manager
✨Tip Number 1
Familiarise yourself with the latest trends in business travel management. Understanding current industry standards and technologies, such as Amadeus, Galileo, or Sabre, will give you an edge during interviews and discussions.
✨Tip Number 2
Network with professionals in the business travel sector. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities at companies like ours.
✨Tip Number 3
Prepare to discuss your management style and how you've successfully led teams in the past. Be ready to share specific examples of how you've met service levels and KPIs, as this will demonstrate your capability for the role.
✨Tip Number 4
Research our company culture and values. Understanding what we stand for will help you tailor your approach during interviews and show that you're a good fit for our team.
We think you need these skills to ace Business Travel Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your extensive business travel experience and any relevant supervisory or management roles. Use specific examples to demonstrate your skills in customer service and familiarity with Amadeus, Galileo, or Sabre.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role of Business Travel Manager. Discuss how your experience aligns with the responsibilities outlined in the job description, particularly in managing teams and ensuring service levels.
Highlight Key Achievements: When detailing your previous roles, focus on key achievements that showcase your ability to meet targets, manage workloads, and maintain high service standards. Quantify your successes where possible to make a stronger impact.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a managerial position.
How to prepare for a job interview at Recruitment Avenue
✨Showcase Your Leadership Skills
As a Business Travel Manager, you'll need to demonstrate your ability to lead and manage a team effectively. Prepare examples of how you've successfully managed workloads, set targets, and monitored performance in previous roles.
✨Familiarise Yourself with Key Systems
Make sure you have a good understanding of Amadeus, Galileo, or Sabre, as these are crucial for the role. If possible, brush up on any recent updates or features that could be relevant to the company's operations.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle employee issues. Think of specific situations where you've dealt with recruitment, appraisals, or performance management, and be ready to discuss your approach.
✨Demonstrate Customer Service Excellence
Since excellent customer service is a key requirement, prepare to discuss how you've gone above and beyond for clients in the past. Highlight any metrics or feedback that showcase your commitment to service quality.
