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- Tasks: Process passports and visa forms for luxury travellers daily.
- Company: Join a leading luxury tour operator with a happy team culture.
- Benefits: Enjoy a competitive salary and the chance to work in a vibrant London location.
- Why this job: Be part of a supportive team, ensuring clients have seamless travel experiences.
- Qualifications: Must be reliable, detail-oriented, and possess strong communication skills.
- Other info: Opportunities for growth and learning in a dynamic environment.
The predicted salary is between 18000 - 20000 £ per year.
Our client is one of the leading luxury tour operators and they are recruiting a visa operations executive. Roles with our client don’t come available often due to the staff being so happy at the establishment.
In the role you will:
- Process all passport and visa forms received on a daily basis.
- Check all details and print off relevant forms required to complete the process for the embassy.
- Acknowledge all passports received.
- Run reports within the system for operations and finance to assist with the visa process.
- Return passports via the postal system on a daily basis, package visa documents for special delivery.
- Work as part of the team to take calls on the visa line to help with enquiries from both agents and direct customers.
- Undertake any reasonable task that may be required by any of the senior management team.
Key Skills/Experience Needed:
- Honesty and reliability are key to this role.
- Good written and verbal communication skills.
- Well-presented and portrays the company in a professional manner.
- Polite phone manner, able to take messages.
- Computer literate.
- Outgoing, ‘Can do’ attitude, proactive, takes initiative.
- Understands the meaning of good customer service.
- Good interpersonal skills.
- Keen to learn, enthusiastic.
Travel Operations Executive – Visa’s – £18k – £20k employer: Recruitment Avenue
Contact Detail:
Recruitment Avenue Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Operations Executive – Visa’s – £18k – £20k
✨Tip Number 1
Familiarise yourself with the visa application process and common requirements for different countries. This knowledge will not only help you in the role but also impress during any discussions with our team.
✨Tip Number 2
Showcase your attention to detail by preparing a mock report or spreadsheet that demonstrates how you would log and track visa applications. This practical example can set you apart from other candidates.
✨Tip Number 3
Practice your communication skills, especially over the phone. Since you'll be handling customer inquiries, being able to convey information clearly and politely is crucial.
✨Tip Number 4
Research our company culture and values. Understanding what makes us unique as a luxury tour operator will help you align your responses and show that you're genuinely interested in joining our team.
We think you need these skills to ace Travel Operations Executive – Visa’s – £18k – £20k
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in travel operations or customer service. Emphasise skills like attention to detail, communication, and computer literacy, as these are crucial for the role.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific reasons why you want to work for this luxury tour operator and how your skills align with their needs.
Showcase Relevant Skills: When detailing your experience, focus on examples that demonstrate your ability to handle pressure, manage multiple tasks, and provide excellent customer service. Use specific instances to illustrate your capabilities.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for this role.
How to prepare for a job interview at Recruitment Avenue
✨Show Your Attention to Detail
Since the role requires processing passport and visa forms, it's crucial to demonstrate your attention to detail. Bring examples of how you've successfully managed similar tasks in the past, ensuring accuracy and thoroughness.
✨Communicate Clearly
Good written and verbal communication skills are essential for this position. Practice articulating your thoughts clearly and concisely, and be prepared to discuss how you handle customer inquiries effectively.
✨Demonstrate Your Team Spirit
This role involves working as part of a team, so be ready to share experiences where you've collaborated with others. Highlight your ability to support colleagues and contribute positively to a team environment.
✨Exhibit a 'Can Do' Attitude
The company values a proactive approach, so showcase your enthusiasm and willingness to take initiative. Prepare to discuss situations where you've gone above and beyond to solve problems or improve processes.
