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- Tasks: Manage aviation projects, liaise with airlines, and oversee ticket department operations.
- Company: Join a leading Tour Operator making waves in the travel industry.
- Benefits: Enjoy a competitive salary up to £45k and flexible hybrid working options.
- Why this job: Be part of a dynamic team driving aviation business forward with exciting challenges.
- Qualifications: Previous travel sector experience and solid airline knowledge are essential.
- Other info: Opportunity for career growth and involvement in training the reservations team.
We’re looking for an Aviation Operations Manager to join a leading Tour Operator. This is a fabulous opportunity in which the successful candidate will be responsible for all Aviation Projects, to include building relationships with GDS providers, securing new deals, meeting targets and driving our aviation business forward. The role will involve liaising with existing e-sales customers, reservations and airlines. Previous experience in a similar role within the travel sector is essential, along with excellent worldwide airline and fares knowledge and a willingness to assist with out-of-hours cover. In return, our client can offer a competitive salary up to £45k plus benefits. This is ideally a fully office-based role, however our client will also consider a hybrid working option.
Role of Aviation Operations Manager:
- Oversee the ticket department on a daily basis
- Ensure that reservations team are updated with new fares, special fares, changes to routings by communicating effectively daily fare updates and update vibe daily
- Assist with GDS Relationship at operational level
- Monitor competitor activity and pricing across Airlines on a weekly basis
- Specialist Fare Management, to include cruise fares, NDC, I.T fares, e-global and corporate fares
- Manage ADM & ACM process from start to finish
- In conjunction with the training department conduct and help to co-ordinate airline training for reservations team
- Manage relationships with E sales customers to keep them updated with relevant new fares
- Analysing fares, airline information and identifying and proactively promote good deals to marketing, management and reservations
- Advise reservations and aftersales team of any disruptions to airline services that will affect passengers and ensure that contingency plans are followed
- Cover the OOH emergency line as part of a rota
Skills required for the role:
- Solid worldwide travel industry knowledge
- Excellent airline and fares knowledge
- GDS proficient
- Good communication skills
- Good attention to detail
- Strong customer focus
- Project Management and analytical skills
If you’re interested in learning more about this Aviation Operations Manager opportunity, press the apply online button now!
Aviation Operations Manager employer: CV-Library
Contact Detail:
CV-Library Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aviation Operations Manager
✨Tip Number 1
Network with professionals in the travel and aviation industry. Attend industry events, webinars, or local meetups to connect with people who can provide insights or even refer you to opportunities at leading tour operators like us.
✨Tip Number 2
Familiarise yourself with the latest trends in airline pricing and fare management. Being knowledgeable about current market conditions will not only help you in interviews but also demonstrate your commitment to staying updated in this fast-paced industry.
✨Tip Number 3
Prepare to discuss your previous experience in managing GDS relationships and how you've successfully driven projects in the past. Be ready to share specific examples that highlight your skills in project management and analytical thinking.
✨Tip Number 4
Showcase your customer focus by preparing examples of how you've improved customer satisfaction in previous roles. This could involve resolving issues or implementing new processes that benefited both the company and its clients.
We think you need these skills to ace Aviation Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in aviation operations and the travel sector. Emphasise your knowledge of worldwide airlines, fares, and GDS systems, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the aviation industry and your ability to manage projects effectively. Mention specific examples of how you've built relationships with GDS providers or improved operational efficiency in previous roles.
Highlight Key Skills: In your application, clearly outline your skills in project management, analytical thinking, and communication. These are essential for the Aviation Operations Manager position and should be evident in your application materials.
Show Enthusiasm for the Role: Express your enthusiasm for the opportunity to drive the aviation business forward. Mention your willingness to assist with out-of-hours cover and your commitment to maintaining strong customer focus.
How to prepare for a job interview at CV-Library
✨Showcase Your Industry Knowledge
Make sure to demonstrate your solid understanding of the travel industry, especially regarding airlines and fares. Be prepared to discuss recent trends or changes in the aviation sector that could impact the role.
✨Highlight Your GDS Proficiency
Since the role involves managing GDS relationships, be ready to talk about your experience with different GDS systems. Share specific examples of how you've used these tools to improve operations or secure deals.
✨Emphasise Communication Skills
Effective communication is key in this role. Prepare to provide examples of how you've successfully liaised with various stakeholders, such as reservations teams and e-sales customers, to keep everyone informed and updated.
✨Demonstrate Project Management Experience
As an Aviation Operations Manager, you'll need strong project management skills. Be ready to discuss past projects you've managed, focusing on your analytical skills and how you drove results in a similar environment.
