At a Glance
- Tasks: Sell and upsell car rentals to passengers at Heathrow Airport.
- Company: Join a leading car hire company at a bustling international airport.
- Benefits: Enjoy flexible shifts, competitive pay, and commission opportunities.
- Why this job: Work in a dynamic environment with warm leads and great earning potential.
- Qualifications: Sales experience and excellent customer service skills are essential.
- Other info: Only work two days every second week, perfect for students!
The predicted salary is between 24000 - 42000 Β£ per year.
You will deal with car hire for passengers that have just flown into Heathrow Airport for a holiday or business travel. 12 hour shift pattern so you ONLY work TWO days second week: 5 days one week and then only two days second week.
As a Sales Executive, you will be responsible for selling and upselling car rental. You will sell car hire to very warm leads, then upgrade the car to luxury cars and offer upgraded insurance. You will also offer optional extras like Sat Navs, child and baby seats if needed. All the leads are warm as they need the car to get out of the airport; itβs a great opportunity to make commission.
Salary: Β£10.42ph with a Β£60k plus OTE (Flagship Store).
Responsibilities:- Welcome customers to the dealership.
- Upsell and offer additional products to the car rental contract.
- Achieve sales targets.
- Manage the documents related to the booking of vehicles.
- Carry out administrative tasks related to the rental of vehicles.
- Activate the adequate procedure in case of damage detection and manage the objects left behind.
- Able to demonstrate excellent sales skills.
- Have excellent customer service skills.
- Experience in achieving sales targets.
- Great sales techniques.
Sales Executive β Heathrow Airport employer: Recruitment Avenue
Contact Detail:
Recruitment Avenue Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Sales Executive β Heathrow Airport
β¨Tip Number 1
Familiarise yourself with the car rental industry, especially at airports. Understanding the specific needs of travellers arriving at Heathrow will help you connect with customers and tailor your sales approach effectively.
β¨Tip Number 2
Practice your upselling techniques. Since you'll be dealing with warm leads, think about how to present luxury cars and additional services in a way that highlights their value to the customer.
β¨Tip Number 3
Brush up on your customer service skills. Being friendly and approachable can make a huge difference in converting leads into sales, so focus on building rapport quickly with customers.
β¨Tip Number 4
Be prepared to discuss your previous sales achievements. Highlighting your experience in meeting or exceeding sales targets will demonstrate your capability and confidence in the role.
We think you need these skills to ace Sales Executive β Heathrow Airport
Some tips for your application π«‘
Understand the Role: Familiarise yourself with the responsibilities of a Sales Executive at Heathrow Airport. Highlight your sales skills and customer service experience in your application to show you are a perfect fit for the role.
Tailor Your CV: Make sure your CV reflects your relevant experience in sales and customer service. Use specific examples of how you've achieved sales targets or upsold products in previous roles to demonstrate your capabilities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention your ability to handle warm leads and your experience with upselling, as these are key aspects of the job.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Recruitment Avenue
β¨Showcase Your Sales Skills
Be prepared to discuss your previous sales experience in detail. Highlight specific instances where you successfully upsold products or exceeded sales targets, as this role heavily relies on strong sales techniques.
β¨Demonstrate Customer Service Excellence
Since you'll be dealing with customers who are eager to rent a car, it's crucial to show that you can provide exceptional customer service. Share examples of how you've gone above and beyond for customers in the past.
β¨Familiarise Yourself with Car Rental Products
Research the types of cars available for hire and the additional products offered, such as Sat Navs and insurance upgrades. Being knowledgeable will help you confidently answer questions and make recommendations during the interview.
β¨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to handle difficult situations. Think about how you would manage a customer who is unhappy with their rental experience and be ready to discuss your approach.