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- Tasks: Sell and upsell car rentals to passengers at Heathrow Airport.
- Company: Join a leading car hire company at one of the busiest airports.
- Benefits: Enjoy flexible shifts, competitive pay, and commission opportunities.
- Why this job: Work in a dynamic environment with warm leads and great earning potential.
- Qualifications: Sales experience and excellent customer service skills are essential.
- Other info: 12-hour shifts mean you only work two days every second week!
You will deal with car hire for passengers that have just flown into Heathrow Airport for a holiday or business travel. 12 hour shift pattern so you ONLY work TWO days second week: 5 days one week and then only two days second week.
As a Sales Executive, you will be responsible for selling and upselling car rental. You will sell car hire to very warm leads, then upgrade the car to luxury cars and offer upgraded insurance. You will also offer optional extras like Sat Navs, child and baby seats if needed. All the leads are warm as they need the car to get out of the airport; it’s a great opportunity to make commission.
Salary: £10.42ph with a £60k plus OTE (Flagship Store).
Responsibilities:
- Welcome customers to the dealership.
- Upsell and offer additional products to the car rental contract.
- Achieve sales targets.
- Manage the documents related to the booking of vehicles.
- Carry out administrative tasks related to the rental of vehicles.
- Activate the adequate procedure in case of damage detection and manage the objects left behind.
Key Skills/Experience Needed:
- Able to demonstrate excellent sales skills.
- Have excellent customer service skills.
- Experience in achieving sales targets.
- Great sales techniques.
Contact Detail:
Recruitment Avenue Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Executive – Heathrow Airport
✨Tip Number 1
Familiarise yourself with the car rental industry, especially at airports. Understanding the specific needs of travellers arriving at Heathrow can help you tailor your sales pitch effectively.
✨Tip Number 2
Practice your upselling techniques. Since you'll be dealing with warm leads, think about how to present luxury cars and additional services in a way that highlights their value to the customer.
✨Tip Number 3
Brush up on your customer service skills. Being friendly and approachable will make a significant difference when welcoming customers and addressing their needs at the airport.
✨Tip Number 4
Network with current employees or others in the industry. They can provide insights into the company culture and what it takes to succeed as a Sales Executive at Heathrow Airport.
We think you need these skills to ace Sales Executive – Heathrow Airport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant sales experience, particularly in customer service and upselling. Use specific examples that demonstrate your ability to achieve sales targets and provide excellent customer service.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Sales Executive role at Heathrow Airport. Mention your understanding of the car hire industry and how your skills align with the responsibilities outlined in the job description.
Highlight Relevant Skills: Emphasise your sales techniques and customer service skills in both your CV and cover letter. Provide examples of how you've successfully upsold products or services in previous roles.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Recruitment Avenue
✨Showcase Your Sales Skills
Be prepared to discuss your previous sales experience and techniques. Highlight specific examples where you successfully upsold products or exceeded sales targets, as this role heavily relies on strong sales abilities.
✨Demonstrate Customer Service Excellence
Since you'll be dealing with customers who are eager to rent a car, it's crucial to show that you can provide exceptional customer service. Share instances where you went above and beyond to assist a customer, ensuring they had a positive experience.
✨Familiarise Yourself with the Product
Understand the different types of cars available for hire and the optional extras offered. Being knowledgeable about the products will allow you to confidently answer questions and make recommendations during the interview.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to handle difficult situations. Think of examples from your past experiences where you successfully managed challenges, especially in a sales context.
