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- Tasks: Manage and optimise CRM operations to support business objectives.
- Company: Join a prestigious international law firm with a strong reputation.
- Benefits: Enjoy hybrid working, competitive salary, and professional development opportunities.
- Why this job: Make a significant impact in a respected firm while enhancing your CRM skills.
- Qualifications: Experience with CRM systems, preferably in legal or professional services.
- Other info: Salary ranges from £50,000 to £60,000 per year.
The predicted salary is between 42500 - 51000 £ per year.
Morgan McKinley are working in partnership with an International Law firm who are looking for a Senior CRM Executive to join their team on a permanent basis. This is an excellent opportunity for a detail-oriented professional with experience in CRM systems to take a central role in managing and optimising the firm's CRM operations to support key business objectives.
Day to day responsibilities:
- Collaborate with the CRM Manager to integrate the CRM system effectively across various teams, regions, and business areas.
- Oversee and manage CRM data change requests, ensuring consistent, high-quality data across the system.
- Contribute innovative ideas to improve CRM data quality practices and overall system efficiency.
- Work closely with internal development teams on integrations and ensure smooth data flows between systems.
- Manage onboarding processes for new hires, teams, and offices, including data migration and system synchronisations.
- Assist in maintaining the system's performance through regular updates and testing, ensuring it is working optimally for users.
- Contribute to the firm's data retention and management strategies, ensuring compliance with data privacy and security regulations.
- Collaborate with third-party suppliers to maximise the firm's use of CRM add-ons and additional functionalities.
- Serve as the CRM system ambassador, providing training and guidance to staff across the firm on how to use the system effectively.
- Plan, coordinate, and deliver CRM training sessions for new employees, as well as ongoing workshops for current staff.
- Create training materials, guides, and tipsheets, and contribute to a CRM-focused newsletter to share best practices across the firm.
Required Skills and Experience:
- Solid experience with CRM systems (familiarity with InterAction is highly desirable, but experience with other systems such as Salesforce may be considered).
- Experience in Legal OR Professional services is ESSENTIAL.
- Exceptional attention to detail with a strong commitment to data accuracy.
- Knowledge of data protection and privacy laws.
Other Information:
Salary: £50,000 - £60,000 per year + benefits. Hybrid working (3 days in the office, 2 days from home).
This is a fantastic opportunity for someone with a strong CRM background who is looking to make a significant impact in a well-respected firm. If you are passionate about CRM systems and data management please apply as soon as possible to avoid missing out.
Senior CRM Executive - International Law Firm employer: Morgan McKinley (London)
Contact Detail:
Morgan McKinley (London) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior CRM Executive - International Law Firm
✨Tip Number 1
Familiarise yourself with the specific CRM systems mentioned in the job description, especially InterAction. If you have experience with other systems like Salesforce, be ready to discuss how those skills can transfer to the role.
✨Tip Number 2
Highlight your experience in the legal or professional services sector during networking opportunities. Connect with professionals in these fields on platforms like LinkedIn to gain insights and potentially get referrals.
✨Tip Number 3
Prepare to discuss your approach to data management and quality assurance. Think of examples where you've improved data accuracy or streamlined processes, as this will demonstrate your attention to detail and commitment to high standards.
✨Tip Number 4
Consider creating a brief presentation or document that outlines your ideas for improving CRM practices. This proactive approach can set you apart during interviews and show your enthusiasm for the role.
We think you need these skills to ace Senior CRM Executive - International Law Firm
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with CRM systems, particularly any familiarity with InterAction or Salesforce. Emphasise your attention to detail and any relevant experience in legal or professional services.
Craft a Compelling Cover Letter: In your cover letter, express your passion for CRM systems and data management. Mention specific examples of how you've contributed to CRM operations in previous roles and how you can bring value to the firm.
Showcase Relevant Skills: Clearly outline your skills related to data accuracy, compliance with data protection laws, and your ability to train others on CRM systems. Use bullet points for clarity and impact.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Morgan McKinley (London)
✨Showcase Your CRM Expertise
Make sure to highlight your experience with CRM systems, especially if you have worked with InterAction or Salesforce. Be prepared to discuss specific projects where you improved data quality or system efficiency.
✨Demonstrate Attention to Detail
Given the emphasis on data accuracy in this role, share examples that showcase your meticulous nature. Discuss how you've ensured high-quality data in previous positions and any processes you've implemented to maintain it.
✨Understand Data Privacy Regulations
Familiarise yourself with data protection and privacy laws relevant to the legal sector. Be ready to discuss how you have ensured compliance in past roles and how you would approach this in the new position.
✨Prepare for Training Scenarios
As a potential CRM ambassador, think about how you would train others on the system. Prepare to discuss your experience in creating training materials or conducting workshops, and be ready to present a brief training session during the interview.
