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- Tasks: Lead and mentor a dynamic team to elevate guest satisfaction.
- Company: Join Fairmont St. Andrews, a luxury hotel known for its stunning golf courses and exceptional service.
- Benefits: Enjoy staff shuttle service, competitive pay, 50% off dining, and access to gym and spa.
- Why this job: Be part of a vibrant team culture while creating unforgettable experiences for guests.
- Qualifications: Service-focused personality with previous leadership experience is essential.
- Other info: Opportunities for growth and development across Accor properties worldwide.
The predicted salary is between 36000 - 60000 £ per year.
Venue Manager – St Andrews Company Description Fairmont St. Andrews encapsulates luxury and this experience begins and ends with our colleagues. Fairmont St Andrews is one of Scotland’s most iconic five-star luxury hotels and resorts in the home of golf. Our 213-bedroom property is located on the outskirts of St Andrews, boasting 2 championship golf courses and an award-winning spa and leisure facility. With multiple food and beverage venues on site, including our two AA Rosette Restaurant, St Andrews Clubhouse & Grill – serving the finest Scottish steak and seafood, we are able to offer our guests a world class experience for dining and leisure activities, right here on property. Within 20 minutes from Leuchars Railway station and 35 minutes from Dundee, we are an easy commute from numerous Scottish destinations. Job Description Are you a passionate Manager who is not afraid of thinking outside the box? Then, we have the job for you! As Outlet Manager, you will strategically lead the team to take guest satisfaction to the next level. What you will be doing: Lead, mentor and train your team Ensure Food & Beverage relevant brand standards are maintained for your areas of responsibility Strategise on new products and service offerings Implement upsell incentives for the department Create unforgettable experiences for our guests Attend to guest requests and anticipate needs Manage staff recruitment Attend to complaints Maintain records of stock levels and financial transactions Adhere to and be trained in liquor laws and regulations Responsible for keeping payroll in line Responsible for forecasting and reviewing the P&L Act as an entrepreneur for your relevant outlet / outlets Other duties as assigned Qualifications Your experience and skills include: Service focused personality is essential and previous leadership experience required Proven ability to build and maintain good relationships with all stakeholders Communicate thoughts, actions and opportunities clearly with strong networking skills Ability to lead by example, believe in a strong team culture and set the scene for high performance Your team and working environment: Working a fast-paced team environment Shifts will be during the day, evening and weekend Must be legally eligible to work in the UK. The hotel is unable to assist candidates in obtaining UK work authorisation Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Additional Information What is in it for you: Staff shuttle service to/from St Andrews Very competitive equal share of TRONC Opportunities for development and growth across Accor properties worldwide Gain your personal licence with us! Complimentary staff canteen 50% off dining in our Food and Beverage outlets Employee rates for Spa treatments and green fees Access to gym and pool services Growth opportunities On-the-job training Regular social events Access to PressReader
Venue Manager - St Andrews employer: Fairmont St Andrews
Contact Detail:
Fairmont St Andrews Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Venue Manager - St Andrews
✨Tip Number 1
Familiarize yourself with the Fairmont brand and its values. Understanding what makes Fairmont St. Andrews unique will help you align your management style with their expectations and demonstrate your passion for the role.
✨Tip Number 2
Network with current or former employees of Fairmont St. Andrews. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led a team in a fast-paced environment. Highlight your ability to enhance guest satisfaction and implement innovative service offerings.
✨Tip Number 4
Showcase your understanding of financial management in the hospitality industry. Be ready to talk about how you've previously managed P&L statements and stock levels, as this is crucial for the Venue Manager role.
We think you need these skills to ace Venue Manager - St Andrews
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Venue Manager position. Understand the key responsibilities and qualifications required, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to highlight relevant leadership experience and service-focused skills. Use specific examples that demonstrate your ability to lead a team and enhance guest satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your strategic thinking abilities. Mention how you can contribute to creating unforgettable experiences for guests at Fairmont St. Andrews.
Highlight Your Networking Skills: In your application, emphasize your strong networking skills and ability to build relationships with stakeholders. This is crucial for the role, so provide examples of how you've successfully done this in the past.
How to prepare for a job interview at Fairmont St Andrews
✨Show Your Passion for Guest Experience
As a Venue Manager, your primary focus will be on guest satisfaction. Be prepared to share specific examples of how you've gone above and beyond to create memorable experiences for guests in your previous roles.
✨Demonstrate Leadership Skills
Highlight your leadership experience by discussing how you've successfully mentored and trained team members. Share instances where you led a team to achieve high performance and maintained a strong team culture.
✨Be Ready to Discuss Financial Acumen
Since you'll be responsible for forecasting and reviewing the P&L, come prepared to discuss your experience with financial management. Be ready to explain how you've managed budgets and improved profitability in past positions.
✨Understand the Brand Standards
Familiarize yourself with Fairmont's brand standards and values. During the interview, express your understanding of these standards and how you plan to maintain them while also thinking outside the box to enhance service offerings.
