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- Tasks: Assist customers with car and van rentals, ensuring a smooth rental experience.
- Company: Join a leading car and van rental company known for its excellent service.
- Benefits: Enjoy 33 days' annual leave, flexible hours, and generous employee discounts.
- Why this job: Be part of a dynamic team that values training and personal development.
- Qualifications: No specific qualifications required; just bring your enthusiasm and organisational skills.
- Other info: Full-time role with 45 hours per week, including alternate weekends.
The predicted salary is between 28800 - 43200 £ per year.
We're looking for an organised and enthusiastic Rental Customer Advisor for our Inverness Car & Van Rental branch.
We offer:
- 33 days' annual leave
- Flexible leave
- Generous employee discounts
- Private healthcare
- Workplace pension
- Extensive training
- Enhanced maternity and paternity leave
- ...and much more
Hours: Full time: 45 hours per week, 5 days out of 7 and alternate weekends.
About the role:
Contact Detail:
Arnold Clark. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rental Customer Advisor
✨Tip Number 1
Familiarise yourself with the car and van rental industry. Understanding the key players, trends, and customer expectations will help you stand out during interviews and show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills. Since this role involves direct interaction with customers, consider role-playing scenarios with friends or family to enhance your communication and problem-solving abilities.
✨Tip Number 3
Research our company culture and values. Knowing what we stand for at StudySmarter can help you align your answers during interviews and demonstrate that you're a good fit for our team.
✨Tip Number 4
Network with current or former employees if possible. They can provide valuable insights into the role and the application process, which can give you an edge when applying through our website.
We think you need these skills to ace Rental Customer Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Rental Customer Advisor. Tailor your application to highlight relevant skills and experiences that match what they are looking for.
Craft a Compelling CV: Make sure your CV is up-to-date and clearly outlines your previous experience in customer service or rental sectors. Use bullet points for clarity and focus on achievements that demonstrate your organisational skills and enthusiasm.
Write a Strong Cover Letter: In your cover letter, express your passion for the role and the company. Mention specific reasons why you want to work as a Rental Customer Advisor and how your skills align with their values and needs.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Arnold Clark.
✨Show Your Organisational Skills
As a Rental Customer Advisor, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or handled customer inquiries efficiently.
✨Demonstrate Enthusiasm for Customer Service
This role requires a passion for helping customers. Be ready to share stories that highlight your commitment to providing excellent service and how you’ve gone above and beyond for customers in previous roles.
✨Familiarise Yourself with the Company
Research the company’s values, services, and any recent news. Showing that you understand what they do and how they operate will demonstrate your genuine interest in the position.
✨Prepare for Common Interview Questions
Anticipate questions related to customer service scenarios, teamwork, and problem-solving. Practising your responses can help you feel more confident and articulate during the interview.
