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- Tasks: Lead the implementation and development of a new Microsoft Dynamics 365 CRM system.
- Company: Join a UK-based organisation with a fantastic cause, experiencing growth and transformation.
- Benefits: Enjoy a full-time role with opportunities for travel and collaboration across teams.
- Why this job: Be part of a meaningful mission while enhancing your skills in a dynamic environment.
- Qualifications: Experience with D365, product management, and stakeholder engagement is essential.
- Other info: This is a 12-month fixed-term contract with potential for future opportunities.
The predicted salary is between 42000 - 84000 £ per year.
My UK based client are looking for a CRM Product Lead (D365) to join the team on a 12-month FTC. This is a really exciting opportunity to join an organisation with a fantastic cause who are going through a significant period of growth and transformation.
The Product lead will work with the organisation to drive the implementation (along with a partner), development, and delivery of their new Microsoft Dynamics 365 CRM system. The Product Lead will help to define the CRM's strategic direction, ensuring it meets business needs, and managing its development and implementation. Working closely with teams across the organisation, the Product lead will ensure the system is effective, easy to use and enables the teams to give a great experience to the organisations customers. The role will require travel to the organisations offices in London and other offices based in the East Midlands a few times a month.
Key Skills / Responsibilities:
- Experience of defining and driving Product roadmaps - Ideally D365
- Experience of leading the delivery of new D365 functionalities, product enhancements, customisations and integrations - including data migrations and APIs
- Experience as a Product Owner or similar with D365
- Experience of managing the product backlog and prioritising development needs
- Experience of acting as a link between business teams, technology teams, and external partners
- Experience of producing and ensuring documentation is clear and understanding of requirements and expectations are communicated
- Experience of working alongside Technology teams to support skills development in managing and maintaining D365 Platforms and Power Platforms
- Experience of building B2C Products
- Experience of working alongside 3rd party teams acting as the conduit to ensure alignment with organisation business needs and strategies
- Experience of making configuration updates in D365 to improve usability and workflows
- Experience of developing reports and dashboards to provide insight into CRM performance
- Experience of gathering user feedback and making improvements based on data-driven decisions
- Demonstrable experience of strong stakeholder management skills
- Understanding of CRM best practices, user experience design, and data management
- Experience working in agile environments
- Experience of the Not-for-profit sector and experience of donor engagement would be advantageous
If this role is of interest then please apply and I will contact you at my earliest convenience.
CRM Product Lead - 12 month FTC employer: Station
Contact Detail:
Station Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Product Lead - 12 month FTC
✨Tip Number 1
Familiarise yourself with Microsoft Dynamics 365 CRM. Understanding its functionalities and how it can be tailored to meet business needs will give you a significant edge in discussions during the interview process.
✨Tip Number 2
Network with professionals who have experience in CRM product management, especially those who have worked with D365. Engaging in conversations about their experiences can provide valuable insights and may even lead to referrals.
✨Tip Number 3
Prepare to discuss your experience in stakeholder management and how you've successfully aligned technology solutions with business strategies. Real-life examples will demonstrate your capability to bridge the gap between teams.
✨Tip Number 4
Stay updated on the latest trends in CRM best practices and user experience design. Showing that you are knowledgeable about current developments will highlight your commitment to continuous improvement in the role.
We think you need these skills to ace CRM Product Lead - 12 month FTC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in CRM systems like D365. Emphasise your roles in defining product roadmaps, managing backlogs, and leading delivery of functionalities.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the not-for-profit sector and how your skills align with the organisation's goals. Mention specific experiences that demonstrate your stakeholder management and user feedback processes.
Showcase Relevant Skills: Clearly outline your experience with data migrations, APIs, and usability improvements in D365. Use examples to illustrate how you've driven product enhancements and supported technology teams.
Highlight Agile Experience: Since the role requires working in agile environments, mention any relevant projects where you successfully adapted to changing requirements and collaborated with cross-functional teams.
How to prepare for a job interview at Station
✨Showcase Your D365 Expertise
Make sure to highlight your experience with Microsoft Dynamics 365 during the interview. Be prepared to discuss specific functionalities you've implemented, enhancements you've led, and how you've managed product backlogs in previous roles.
✨Demonstrate Stakeholder Management Skills
Since this role involves liaising between various teams, it's crucial to showcase your stakeholder management abilities. Share examples of how you've successfully communicated requirements and expectations to both technical and non-technical teams.
✨Discuss Data-Driven Decision Making
Be ready to talk about how you've used data to gather user feedback and make improvements in past projects. Highlight any experience you have in developing reports and dashboards that provide insights into CRM performance.
✨Emphasise Agile Experience
Given the importance of agile environments in this role, be sure to discuss your experience working in such settings. Share how you've adapted to changes quickly and collaborated effectively with cross-functional teams to deliver results.
