Business Engagement Manager (12 Month FTC) - Fraga

Job Title: Business Engagement Manager (IT) - 12-Month fixed term contract.

Location: Fraga, Spain

Are you a motivated and practical IT professional with the ability to bridge the gap between technology and business operations? Do you thrive in an innovative manufacturing environment, ensuring seamless IT support while implementing process improvements?

Our Global Technology Services team is looking for a Business Engagement / IT Manager to support our manufacturing site in Spain. In this hybrid role, you will work closely with local teams, third-party providers, and central IT to ensure smooth day-to-day operations, manage infrastructure and business systems, and implement IT improvements that enhance efficiency and productivity. This role is located in Fraga and is primarily an on-site position. Due to the location, a car and full driving license will be required.

What you’ll be doing:

• Act as the primary IT liaison between the business, local support providers, and central IT teams to ensure seamless IT operations and business alignment.
• Provide direct technical support for local infrastructure, networks, hardware, and key business systems, including ERP, MES, and Office 365.
• Manage relationships with third-party vendors to oversee service performance, coordinate issue resolution, and ensure IT support meets business needs.
• Oversee IT change management initiatives, gathering business requirements, coordinating deployments, and ensuring minimal disruption to operations.
• Facilitate continuous improvement by identifying opportunities to enhance IT services, streamline processes, and implement new technology solutions.
• Ensure IT security and compliance, assisting with audits, user access management, and adherence to data protection and IT governance policies.
• Facilitate IT communication and training, keeping stakeholders informed of upcoming changes, outages, and best practices for IT systems.
• Support IT continuity planning, assisting with disaster recovery strategies and maintaining business continuity frameworks.

What you’ll bring:

• Experience in IT support or business engagement within a manufacturing or production environment.
• Comprehensive technical knowledge of IT infrastructure, networking, hardware, and software, including ERP systems (AX 2012 preferred) and Office 365.
• Technical IT skills, including troubleshooting hardware issues, managing server rooms, performing switch testing, and coordinating IT support activities.
• Proficient communication and stakeholder management skills, with the ability to liaise between technical teams, third-party providers, and business users.
• Experience in IT vendor and service management, including coordinating support contracts, managing service reviews, and ensuring issue resolution.
• Understanding of change management processes, with the ability to gather business requirements and support IT project implementation.
• Skilled problem-solving mindset, with the ability to diagnose technical issues and facilitate continuous improvement initiatives.
• Fluency in Spanish and English, with the ability to work on-site at the manufacturing facility in Fraga, Spain.

About the Company

When you join us, you’ll do meaningful work and be rewarded fairly for it. From annual salary reviews and incentive bonus, ongoing career development and enhanced family, financial and wellbeing benefits – these are just some of the ways we reward you - from day one.

We’re AB Agri, part of Associated British Foods (ABF plc) and we’re passionate about feeding the world responsibly and affordably by making quality animal feed, creating nutrition and technology-based products, and offering data services for the agri-food industry. What sets us apart is how we delight our customers - and that’s because of great people like you. People with different life experiences who share common values. Together we’re building a fair, innovative and inclusive culture.

As a Disability Confident employer, we’re committed to ensuring our application and recruitment processes work for everyone so if you need any additional support (like alternative formats for your application, bringing a support dog to the offices, a sign language interpreter - or anything else) just let us know.

Application Notes

We hope you feel that AB Agri is somewhere you can thrive and so we’d love to hear from you. We get a lot of applications for our roles and sometimes need to close the process early so register your details and upload your CV via our careers website as soon as you can – it will only take a few minutes.

When you do, we’ll ask you some equal opportunities questions just to ensure our recruitment process is inclusive – or show us areas we can improve. This information is anonymised, separate from your application and is never seen by the hiring panel. You can choose not to answer these questions and this won’t affect your application.

Apply today or contact our recruitment team for more information.

Agencies and media sales

AB Agri group politely requests no contact from recruitment agencies or media sales. We don’t accept speculative CVs from recruitment agencies nor accept the fees associated with them.