Prisoner Escort & Custody Driver - Dual Badge
Prisoner Escort & Custody Driver - Dual Badge

Prisoner Escort & Custody Driver - Dual Badge

Ashill Full-Time 25716 - 34315 £ / year (est.) No home office possible
S

At a Glance

  • Tasks: Transport and escort individuals safely to court while ensuring their well-being.
  • Company: Join a supportive team dedicated to making a positive impact in the community.
  • Benefits: Enjoy a competitive salary, pension, life insurance, and discounts on various services.
  • Why this job: Make a difference every day in a role that values your contributions and growth.
  • Qualifications: Must have a current driver's license and good communication skills; training provided.
  • Other info: Flexible shifts with a rota system, allowing for meaningful time off.

The predicted salary is between 25716 - 34315 £ per year.

*Base Location: Watton Vehicle Base* Do you have the right skills and experience for this role Read on to find out, and make your application. *Permanent roles offering job stability & security.* Working as a Dual Badged Custody Officer in Prisoner Escort Custody Services (PECS) is more than just a job, it’s the chance to be a part of something great, to join a work family where you are valued, and you can make a difference every day. In addition to a rewarding career, we also offer: * Salary of £25,716 (40hrs pw). Salary during 5 ½ weeks training is £22,502. * Unlike traditional compensation structures, we believe in recognising your contributions and growth, so as well as continuous training & development opportunities, every year, you will be eligible for a base salary increment, allowing you to see tangible progress in your earnings (year 2 – £26,357/ year 3 – £26,835 / year 4 – £27,352 * To further enhance the attractiveness of the role, you will have the opportunity to accrue additional earnings through a generous of an extra £600 per year (subject to terms & conditions) * We want to be transparent about your earnings and by factoring in the base salary and driving allowance above, as well as a weekly average of around 8 hours overtime, you can confidently anticipate growing your first-year income up to £34,315 * In addition to the above as Dual Badge Custody Officer you will also receive an additional allowance of £900 per year. * Pension (matched up to 6%), life insurance; 20 days annual leave (rising to 25 after 7 years’ service) plus Bank Holidays and access to a range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, Retail and Hospitality discounts and more * A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, MIND, Simply Health Care and Dental Plans and more * A supportive team & culture where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion We are operational 24/6 and you’ll cover various early and late shifts (minimum of 40hrs pw). Flexibility is key as due to the nature of role there are a range of different working arrangements & additional hours. There will be days when your finishing time is unpredictable, however, we operate a rota basis (provided 12 weeks in advance) that allows you the flexibility to enjoy meaningful time off to do the things you enjoy & love. *About the Role:* As a DBO at our base, you’ll work as part of crew to provide safe and secure court transportation & custody services of Adults, Children & Young People. Transporting and escorting them safely and securely to courts whilst ensuring the care of their physical and mental wellbeing. Once in Court you’ll be responsible for every aspect of their welfare until it is time for return to custody or release. Duties include searching property & people; ensuring a high regard is paid to emotional and physical well-being of the young person and that any anxieties are recognised and managed; ensuring prevention of escape, self-harm, harm to others and damage to property; ensure food and drink is available throughout the day; completing paperwork and data entry for the day. *What you need to do the job!* Our current DBO’s come to us with different work & life experiences, what you’ve done before doesn’t matter, what matters is that you’re committed to making a difference to the lives of others – the rest you will learn during your 5 1/2-weeks training course and through our experienced colleagues. You’ll need to hold a current driver’s license, B/B1 License. You must be reasonably fit and have good written and verbal communications skills, using those skills to manage and control all situations. Our roles would suit those who have a particular interest in working with Children & Young People. Try our careers assistant tool to find out more: *Careers Assistant* *Our Assessment Process:* Online Assessment (sent via email upon application) -> Briefing call to assess eligibility -> Competency based virtual interview -> short role-play and written exercise. *Additional Information:* All roles are exempt from the Rehabilitation of Offenders Act 1974, and all offers of employment are subject to Ministry of Justice Enhanced Level 2 checks with Enhanced DBS (Adult & Child Barring) and satisfactory employment references. #PECS Job Types: Full-time, Permanent Pay: From £25,716.00 per year Benefits: * Company pension Schedule: * Monday to Friday * Weekend availability Work Location: In person

Prisoner Escort & Custody Driver - Dual Badge employer: Serco Group

At our Watton Vehicle Base, we pride ourselves on being an exceptional employer that values your contributions and fosters a supportive work culture. With competitive salaries, continuous training opportunities, and a range of benefits including a generous pension plan and health support programs, we are committed to your professional growth and well-being. Join us as a Dual Badged Custody Officer and be part of a dedicated team making a meaningful impact in the lives of others while enjoying a flexible work schedule.
S

Contact Detail:

Serco Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Prisoner Escort & Custody Driver - Dual Badge

✨Tip Number 1

Familiarize yourself with the specific responsibilities of a Dual Badged Custody Officer. Understanding the nuances of transporting and caring for individuals in custody will help you demonstrate your commitment to the role during the assessment process.

✨Tip Number 2

Highlight any previous experience working with children and young people, as this is a key aspect of the role. If you have relevant volunteer work or personal experiences, be ready to discuss how they have prepared you for this position.

✨Tip Number 3

Prepare for the competency-based virtual interview by practicing responses that showcase your communication skills and ability to manage challenging situations. Think of examples from your past where you've successfully navigated difficult interactions.

✨Tip Number 4

Be flexible and open-minded about shift patterns and working arrangements. Emphasizing your adaptability during the application process can set you apart, as the role requires a willingness to work various shifts and handle unpredictable schedules.

We think you need these skills to ace Prisoner Escort & Custody Driver - Dual Badge

Current Driver's License (B/B1 License)
Good Written and Verbal Communication Skills
Ability to Manage and Control Situations
Commitment to Making a Difference
Understanding of Emotional and Physical Well-being
Experience Working with Children and Young People
Attention to Detail
Ability to Complete Paperwork and Data Entry
Flexibility in Working Hours
Teamwork and Collaboration Skills
Problem-Solving Skills
Physical Fitness
Empathy and Compassion

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Prisoner Escort & Custody Driver position. Highlight your commitment to making a difference in the lives of others in your application.

Tailor Your CV: Customize your CV to reflect relevant experiences and skills that align with the job description. Emphasize your communication skills, ability to manage situations, and any experience working with children and young people.

Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for the role and your understanding of the importance of safety and well-being in custody services. Mention your flexibility and willingness to work various shifts.

Prepare for the Assessment Process: Familiarize yourself with the assessment process outlined in the job description. Practice potential interview questions and role-play scenarios to demonstrate your competency and readiness for the role.

How to prepare for a job interview at Serco Group

✨Show Your Commitment to Making a Difference

During the interview, emphasize your dedication to improving the lives of others, especially children and young people. Share any relevant experiences or motivations that drive you to work in this field.

✨Demonstrate Strong Communication Skills

Since good written and verbal communication is crucial for this role, prepare to showcase your ability to manage and control situations effectively. Consider providing examples from past experiences where your communication skills made a positive impact.

✨Be Ready for Role-Play Scenarios

Expect a role-play exercise during the interview process. Practice handling various scenarios related to escorting and caring for individuals in custody, focusing on emotional and physical well-being.

✨Understand the Importance of Flexibility

Highlight your willingness to adapt to different working arrangements and unpredictable hours. Discuss how you can manage your time effectively while ensuring the safety and security of those in your care.

Prisoner Escort & Custody Driver - Dual Badge
Serco Group
S
  • Prisoner Escort & Custody Driver - Dual Badge

    Ashill
    Full-Time
    25716 - 34315 £ / year (est.)

    Application deadline: 2026-12-30

  • S

    Serco Group

Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>