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For Companies At a Glance
- Tasks: Assist customers with inquiries and provide updates on their vehicles.
- Company: Join a prestigious car dealership known for its quality service and support.
- Benefits: Enjoy competitive salary, bonuses, and ongoing training in a dynamic environment.
- Why this job: Be part of a successful brand transitioning to hybrid and electric vehicles.
- Qualifications: 1+ years experience in a similar role and a passion for customer service.
- Other info: Opportunity for career progression and development in a reputable dealer group.
Role – Service Advisor/Service Receptionist Salary – £30,500 basic OTE £35,500 Location – Trafford, Manchester Richard Abson Group are helping a prestige car dealership in Trafford, to find them a quality Service Advisor / Service Receptionist. The business is a well-known and reputable dealer group in the area, working with several brands. They’re offering progression, support, and fantastic training. This is an amazing opportunity to work with a hugely successful, prestige brand and supported by an outstanding employer, who are willing to continually invest in your training and development as the brand moves towards the new hybrid and electric era and continue to remain relevant and at the top of their game. As a Service Advisor / Service Receptionist, you will be assisting customers with enquiries, technical information and providing progress updates on their vehicles. As well as sales of Service Plans, and additional services. Requirements to be considered for the role of Service Advisor / Service Receptionist: * At least 1 years’ experience in the same role or similar (within the main dealer network). * Enthusiasm and passionate about customer service and sales. * Use of Kerridge and 1Link (preferred). Salary and working hours: The business is offering a competitive basic salary of £30,500, with additional (uncapped) bonus' for hours sold, up/cross-sales, and service plan sales – earning between £34,500 – £37,500. Working hours are Monday to 8am-6pm and only 1 in 5 Saturday mornings! If this role is of interest to you then please APPLY NOW! Or contact Jake Jones at Richard Abson Group
Service Advisor Motor Trade Job employer: Richard Abson Group
Contact Detail:
Richard Abson Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor Motor Trade Job
✨Tip Number 1
Familiarize yourself with the specific brands and services offered by the dealership. This knowledge will not only help you answer customer inquiries more effectively but also demonstrate your genuine interest in the role during any conversations.
✨Tip Number 2
Highlight your customer service skills and any experience you have in sales. Be prepared to share examples of how you've successfully assisted customers or upsold services in previous roles, as this is crucial for a Service Advisor position.
✨Tip Number 3
If you have experience with Kerridge and 1Link, make sure to mention it. If not, consider doing a bit of research or even a short online course to familiarize yourself with these systems, as they are preferred by the employer.
✨Tip Number 4
Show your enthusiasm for the automotive industry, especially regarding the shift towards hybrid and electric vehicles. Being knowledgeable about current trends can set you apart and show that you're forward-thinking and adaptable.
We think you need these skills to ace Service Advisor Motor Trade Job
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and sales, particularly in the motor trade. Include specific examples of how you've assisted customers and contributed to sales.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your passion for customer service and any experience with Kerridge and 1Link, as these are preferred skills.
Highlight Your Achievements: In both your CV and cover letter, emphasize any achievements related to sales or customer satisfaction. Use metrics where possible to demonstrate your impact in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Richard Abson Group
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to assist customers in previous roles, as this will demonstrate your commitment to providing excellent service.
✨Familiarize Yourself with Kerridge and 1Link
If you have experience using Kerridge and 1Link, be prepared to discuss it in detail. If not, take some time to research these systems and understand their functionalities, as this knowledge can set you apart from other candidates.
✨Highlight Your Sales Experience
Since the role involves selling service plans and additional services, be ready to talk about your sales experience. Prepare to share successful sales strategies you've used in the past and how you achieved your targets.
✨Demonstrate Your Knowledge of the Automotive Industry
Research the latest trends in the automotive industry, especially regarding hybrid and electric vehicles. Showing that you are informed about the direction the industry is heading will impress the interviewer and show your dedication to staying relevant.
