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- Tasks: Assist customers, process sales, and maintain store standards.
- Company: Join WineFlair, a vibrant retail environment focused on quality service.
- Benefits: Enjoy flexible hours, career development, and 28 days annual leave.
- Why this job: Gain valuable retail experience while working in a fun, supportive team.
- Qualifications: Strong communication skills and retail experience preferred; must be detail-oriented.
- Other info: Opportunity for accredited training and enhanced public holiday rates.
As a Sales Assistant at WineFlair, you will be an integral part of our team, dedicated to providing excellent customer service, upholding store standards, and complying with legal regulations, particularly our Challenge 21 Policy.
Responsibilities:
- Greet and assist customers, offering guidance and advice on our products.
- Process sales transactions while handling cash and card payments.
- Enforce the Challenge 21 Policy for the sale of all age restricted products including alcohol sales by complying with I.D. checks.
- Maintain a clean, organized store environment.
- Stock shelves and manage inventory levels.
- Collaborate with the Store Manager and Area Manager on store operations.
- Handle customer inquiries and issues with professionalism.
- Participate in store merchandising and promotions.
- Ensure the safety and security of the premises at all times.
Desirables:
- Pursue or hold a WSET Foundation Certificate, enhancing product knowledge, especially in wines.
- Basic knowledge of cash handling and POS systems.
Qualifications:
- Strong communication and interpersonal skills.
- Experience in a retail environment preferred.
- Flexible work schedule, including evenings and weekends.
- Detail-oriented, especially regarding legal compliance and store standards.
- Enthusiastic, customer-oriented approach.
This role offers you the opportunity to develop your skills and knowledge in retail and customer service within a dynamic team environment, focusing on delivering quality service and maintaining the high standards of WineFlair Stores.
Sales Assistant Dunmurry, Belfast employer: Wineflair
Contact Detail:
Wineflair Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant Dunmurry, Belfast
✨Tip Number 1
Familiarise yourself with the products sold at WineFlair, especially wines. Having a good understanding of different types of wines and their characteristics will help you engage customers effectively and demonstrate your enthusiasm for the role.
✨Tip Number 2
Brush up on your customer service skills. Since this role heavily involves interacting with customers, practice active listening and problem-solving techniques to handle inquiries and issues professionally.
✨Tip Number 3
Understand the Challenge 21 Policy thoroughly. Being well-versed in legal regulations regarding age-restricted products will not only help you comply but also show your commitment to responsible retailing.
✨Tip Number 4
Be prepared to discuss your flexibility in working hours during the interview. Highlighting your willingness to work evenings and weekends can set you apart as a candidate who is ready to meet the store's needs.
We think you need these skills to ace Sales Assistant Dunmurry, Belfast
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Sales Assistant position at WineFlair. Tailor your application to highlight relevant experiences.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your retail experience, customer service skills, and any relevant qualifications such as the WSET Foundation Certificate. Use bullet points for clarity.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how your skills align with the responsibilities listed, particularly in customer service and compliance with legal regulations.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for this role.
How to prepare for a job interview at Wineflair
✨Know Your Products
Familiarise yourself with the products WineFlair offers, especially wines. If you have a WSET Foundation Certificate, be ready to discuss it and how it enhances your product knowledge.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Highlight your ability to handle inquiries and resolve issues professionally.
✨Understand Legal Compliance
Be aware of the Challenge 21 Policy and other legal regulations related to alcohol sales. Show that you understand the importance of compliance in maintaining store standards.
✨Show Enthusiasm and Flexibility
Express your enthusiasm for the role and willingness to work flexible hours, including evenings and weekends. Employers appreciate candidates who are adaptable and eager to contribute.
