Corporate Security Officer

Overview

CIS Security is pleased to offer an exciting opportunity for a Corporate Security Officer / Team Leader. This role is ideal for someone ready to take the next step in their security career, with the opportunity to lead the weekend team and act as a key ambassador for CIS Security. The successful candidate will deliver high-quality guarding and exceptional customer service to both our clients and service users, representing CIS Security with professionalism and integrity.

This dynamic corporate destination offers something for everyone, featuring a range of unique spaces—from the atrium café overlooking a ride-in cycle ramp to the eighth-floor terrace with panoramic views across London.

Position details

• Position: Corporate Security Officer / Team Leader
• Location: London (EC2A 1BR)
• Pay Rate: £13.85 (Officer) and £14.22 (Team Leader) per hour
• Hours: 60 hours per week (24hrs Team Leader rate and 36hrs Security Officer rate)
• Shifts: Friday to Tuesday – Nights

Job Requirements

• SIA Licence required
• 5* Corporate Security, Concierge or Front of House experience for at least 1 year is an advantage
• Excellent written and verbal communication skills as well as customer service skills
• Must have an excellent command of English Language & Good IT Skills
• Have good email etiquette
• Reliable, Responsible and Punctual
• A friendly, professional, courteous, and outgoing character with the ability to take the lead
• To take pride in appearance at all times, ensuring immaculate presentation
• To take pride in conduct of duties onsite
• Flexible approach to duties and additional events when held on site
• First Aid qualification & a CCTV SIA Licence are desirable

Job Responsibilities

• Able to demonstrate and deliver high quality guarding and customer service to both clients and service users
• Work in a team or alone; act proactively and think on your feet
• Remain calm under pressure and handle confrontational situations professionally
• Physically fit to complete patrols internally and externally; able to stand/walk during shift
• Confident in writing detailed incident and shift reports
• Maintain a friendly, professional, and courteous demeanour with open body language
• Ensure visitors and staff are dealt with efficiently, providing exceptional customer service
• Write emails effectively and communicate appropriately
• Exercise command and control and be an effective communicator across peer groups and management levels
• Understand the Corporate Escalation Process and escalate information during emergencies
• Conduct opening & closing procedures, patrolling, reception duties, access control, answering calls, emergency procedures, logging deliveries, and monitoring CCTV
• Deal with emergency situations using initiative

Benefits

• Health care plan (HSF)
• Perk Box (HSF) discounts & offers
• Cycle to work scheme
• Tailored site uniform
• First class training to develop skills
• Career development opportunities
• Long service & employee recognition awards
• And more

Equal Opportunity CIS Security is an equal opportunity employer and values diversity. We celebrate difference and are committed to creating an inclusive environment for all employees.

Note: This description reflects the role as described by the employer and includes the responsibilities, qualifications, and benefits currently expected.

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