Customer Service Advisor

Customer Service Advisor

Egham Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist customers with inquiries and provide top-notch service daily.
  • Company: Join a renowned company known for exceptional customer care.
  • Benefits: Enjoy flexible working hours, remote options, and great corporate perks.
  • Why this job: Be part of a vibrant team that values support, growth, and fun.
  • Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn.
  • Other info: Located in lively Slough, perfect for those who thrive in a bustling environment.

The predicted salary is between 24000 - 36000 £ per year.

Are you ready to launch a career that not only offers rewarding challenges but also comes with incredible perks? Our client, a company celebrated for its outstanding customer care, is eager to welcome enthusiastic individuals to their dynamic team in vibrant Slough. This opportunity is more than just a job; it's a chance to be part of a lively, supportive team that blends sales, customer service, and more.

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Contact Detail:

RJ Talent Connect Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Advisor

✨Tip Number 1

Familiarise yourself with the company’s values and customer service philosophy. Understanding what they stand for will help you align your responses during interviews and demonstrate that you're a great fit for their team.

✨Tip Number 2

Practice common customer service scenarios and how you would handle them. Being able to articulate your problem-solving skills and empathy in real-life situations can set you apart from other candidates.

✨Tip Number 3

Network with current or former employees on platforms like LinkedIn. They can provide insights into the company culture and the qualities they value in a Customer Service Advisor, which can be invaluable during your interview.

✨Tip Number 4

Prepare questions to ask during your interview that show your interest in the role and the company. This not only demonstrates your enthusiasm but also helps you assess if the company is the right fit for you.

We think you need these skills to ace Customer Service Advisor

Excellent Communication Skills
Active Listening
Problem-Solving Skills
Empathy
Time Management
Sales Skills
Conflict Resolution
Adaptability
Teamwork
Customer Relationship Management (CRM) Software Proficiency
Attention to Detail
Multitasking
Positive Attitude
Product Knowledge

Some tips for your application 🫡

Understand the Role: Take time to thoroughly read the job description for the Customer Service Advisor position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in customer service or sales. Use specific examples to demonstrate how your skills align with the company's focus on outstanding customer care.

Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the role and the company. Mention why you want to join their team in Slough and how you can contribute to their dynamic environment.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in customer service roles.

How to prepare for a job interview at RJ Talent Connect Limited

✨Show Your Enthusiasm

Make sure to express your excitement about the role and the company. A positive attitude can go a long way in customer service roles, so let your passion for helping others shine through.

✨Know the Company

Research the company’s values and customer service philosophy. Being able to discuss how your personal values align with theirs will demonstrate your genuine interest in the position.

✨Prepare for Common Scenarios

Think of examples from your past experiences where you successfully handled customer queries or complaints. Be ready to share these stories to showcase your problem-solving skills and ability to remain calm under pressure.

✨Ask Insightful Questions

Prepare thoughtful questions to ask at the end of the interview. This shows that you are engaged and interested in the role, and it gives you a chance to learn more about the team and company culture.

Customer Service Advisor
RJ Talent Connect Limited
Location: Egham
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