Snr. Sales Engineer (Position located in London, England) London, United Kingdom

About KnowBe4

KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day. Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work. Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.

A Snr. Sales Engineer handles complex sales engagements and often works with large or strategic accounts. They have a deep understanding of KnowBe4 products and industry, allowing them to handle sophisticated technical objections and design comprehensive solutions. Snr. Sales Engineers often mentor junior team members, contribute to sales strategies, and are involved in product feedback and education. They are expected to work independently and take a proactive role in driving sales opportunities forward.

Responsibilities:

• Product Expertise: Demonstrate comprehensive understanding of product features, benefits, and use cases across various industries. Articulate the product's technical architecture and integration capabilities. Design and present use cases/solutions for all standard and most complex scenarios.
• Sales Strategy and Execution: Actively contribute to sales strategy discussions, offering technical perspectives. Coach teammates on technical and process issues. Develop and execute scoped evaluation plans for Proofs of Value (POVs). Adapt presentation style based on audience's technical expertise and role.
• Technical Skills: Efficiently resolve moderate technical issues with minimal guidance. Anticipate and proactively address common technical objections. Collaborate with other technical team members on complex issues.
• Build and maintain strong relationships with prospects throughout the sales cycle. Effectively communicate KB4 use cases, value propositions, and applicable case studies. Tailor presentations to different audience types, highlighting relevant features and benefits.
• Business Acumen: Possess solid working knowledge of sales processes, engagement workflow, and sales collateral. Navigate the sales cycle confidently, understanding each stage and its requirements. Engage in detailed conversations with directors and reps about sales strategy.
• Leadership and Mentorship: Occasionally mentor people interested in pursuing Sales Engineering at KnowBe4. Take ownership of specific SE project.
• Competitive Knowledge: Clearly articulate core differentiators versus top 3 competitors.

Minimum Qualifications:

• 2 year degree or technical degree preferred.
• 2-5 years of technical sales or sales engineering experience required.
• Experience with Gmail and Google Docs.
• Experience with MS Office (Word and Excel).
• Strong technical background in cybersecurity or related field.
• Excellent communication, presentation, and problem-solving skills.
• Ability to work independently and lead complex sales engagements.
• Excellent verbal and written communications.
• Highly organized and result-oriented.
• Excellent time management and organization skills.
• Can demonstrate technical troubleshooting and analysis ability.
• Familiarity with security awareness concepts and mail environments.
• Can demonstrate integrity, accountability, respect and commitment.
• Strong collaborative and teamwork skills.
• Must be able to work with minimal supervision.

We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, and a relaxed dress code - all in a modern, high-tech, and fun work environment.

Note: An applicant assessment and background check may be part of your hiring procedure. Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law.

No recruitment agencies, please.