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- Tasks: Manage service requests and coordinate with field staff for efficient customer support.
- Company: Join a leading company in the mechanical and electrical industry services.
- Benefits: Enjoy a competitive salary, professional development, and a supportive work environment.
- Why this job: Be part of a proactive team that values customer service and offers career growth.
- Qualifications: Detail-oriented individuals with a passion for customer service are encouraged to apply.
- Other info: Contact Anna, Alex, or Denise at Adecco Romford for more details.
The predicted salary is between 24000 - 32000 £ per year.
Location: Loughton, Essex
Salary: £28,000 + competitive benefits
We are looking for a detail-oriented and customer-focused Scheduling Coordinator to join the team of a leading company in the mechanical and electrical industry services. The ideal candidate will be responsible for managing service requests, coordinating with field staff, and ensuring efficient resolution of customer issues.
Key Responsibilities:- Handle incoming service requests via phone and email with professionalism.
- Schedule and dispatch field staff for service calls and maintenance tasks.
- Maintain accurate records of customer interactions and service activities.
- Coordinate with suppliers to ensure timely delivery of necessary parts and materials.
- Provide excellent customer service, addressing any queries or concerns promptly.
- Assist with administrative tasks to support the smooth operation of the service desk.
- Competitive salary and benefits package.
- Opportunities for professional development and career growth.
- Friendly and supportive work environment.
If you are a proactive and dedicated individual with a passion for customer service, we would love to hear from you. Please reach out to Anna, Alex or Denise at the Adecco Romford branch (option 2) for more details.
Scheduling Coordinator employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheduling Coordinator
✨Tip Number 1
Familiarise yourself with the mechanical and electrical industry. Understanding the basics of how these services operate will help you communicate effectively with both customers and field staff, showcasing your knowledge during any discussions.
✨Tip Number 2
Brush up on your customer service skills. Since the role involves handling service requests and addressing customer queries, demonstrating your ability to manage customer interactions with professionalism will set you apart from other candidates.
✨Tip Number 3
Highlight your organisational skills. As a Scheduling Coordinator, you'll need to manage multiple tasks simultaneously. Be prepared to discuss any previous experiences where you've successfully coordinated schedules or managed logistics.
✨Tip Number 4
Network with professionals in the industry. Connecting with individuals who work in similar roles can provide insights into the job and may even lead to referrals. Don't hesitate to reach out on platforms like LinkedIn to expand your network.
We think you need these skills to ace Scheduling Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Scheduling Coordinator position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and scheduling. Use bullet points for clarity and include specific examples of how you've successfully managed service requests or coordinated teams.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that demonstrate your attention to detail and customer focus, as these are crucial for the Scheduling Coordinator position.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your professionalism and attention to detail, which are essential traits for this role.
How to prepare for a job interview at Adecco
✨Showcase Your Customer Service Skills
As a Scheduling Coordinator, you'll be dealing with customers regularly. Be prepared to share examples of how you've handled customer queries or complaints in the past. Highlight your ability to remain calm and professional under pressure.
✨Demonstrate Attention to Detail
This role requires meticulous record-keeping and scheduling. During the interview, mention specific instances where your attention to detail made a difference in your previous roles. This will show that you understand the importance of accuracy in this position.
✨Familiarise Yourself with Scheduling Software
If the company uses specific scheduling software, it’s beneficial to have a basic understanding of it. Research common tools used in the industry and be ready to discuss any relevant experience you have with similar systems.
✨Prepare Questions About the Role
Having thoughtful questions prepared shows your interest in the position. Ask about the team dynamics, the types of service requests you'll handle, or how success is measured in the role. This not only demonstrates your enthusiasm but also helps you gauge if the job is the right fit for you.
