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- Tasks: Lead a compassionate team to enhance the lives of seniors in our community.
- Company: Join Sienna Senior Living, a leading operator of seniors' residences across Canada.
- Benefits: Enjoy competitive salary, health benefits, RRSP matching, and continuous learning opportunities.
- Why this job: Make a meaningful impact while fostering a positive and inclusive culture.
- Qualifications: Bachelor's degree and 3-5 years of leadership experience in relevant fields required.
- Other info: Commitment to diversity and inclusion; accessible candidate experience provided.
The predicted salary is between 43200 - 72000 £ per year.
Join our compassionate and dynamic team at Sienna Senior Living, where we serve Canada’s seniors with comfort, dignity, and respect. This pivotal role is the heart and soul of our community, presenting an extraordinary opportunity to lead with purpose and passion. As the most senior leader in our home, you will serve as the cornerstone of our purpose: to cultivate happiness in daily life. Your role is crucial in driving and sustaining a culture that inspires our core values – positivity, accountability, community, and caring.
Reporting to the Vice President Regional Operation or the Regional Director of Operations, we are searching for an individual who thrives in a multifaceted and highly rewarding environment. This role requires balancing the demands of nurturing relationships with seniors, their families, and external community stakeholders.
What We Offer:
- A competitive salary and vacation package
- Health & Dental benefits program
- RRSP with employer match
- Share Ownership and Reward Program (SOAR)
- Employee Share Purchase Plan with company match
- Continuous learning and growth
- A welcoming culture that values diversity and differing perspectives
What you will be doing:
- Build a high performing, strong and effective management team
- Lead an interdisciplinary team of Managers, Sales Consultants and Front Line employees
- Plan, coordinate, direct and monitor the effectiveness of the overall operational activities of the Residence
- Develop short and long term operational plans for efficient operation
- Provide support and direction to the team to achieve targeted occupancy, Net Operating Income and Operating Margin
- Respond promptly to resident and family member concerns
- Ensure site level compliance with all applicable provincial regulations
- Collaborate with internal resources to ensure an optimum working environment
- Partner with Director of Wellness and Sales Advisor to create and execute outreach strategy
- Foster positive community partnerships with health and service providers
Who you are:
- You have a bachelor degree in Business Administration, Hotel Management, or a related field
- With 3-5 years of progressive leadership experience in retirement living, hospitality or a similar sector
- You have a proven track record of effective team management, budget management and operational excellence
- You possess experience in sales and marketing
- Your excellent verbal and written communication skills stand out
What you need to know:
Sienna Senior Living is committed to creating an inclusive environment where all team members and residents feel like they belong. You must successfully pass a Vulnerable Sector Check and/or Criminal Record Check applicable to the appropriate province.
General Manager employer: Sienna Senior Living
Contact Detail:
Sienna Senior Living Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarise yourself with Sienna Senior Living's core values: positivity, accountability, community, and caring. During your interactions, whether in networking or interviews, demonstrate how your personal values align with theirs to show you're a great cultural fit.
✨Tip Number 2
Leverage your network to connect with current or former employees of Sienna Senior Living. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the General Manager position.
✨Tip Number 3
Research the latest trends in senior living and care. Being knowledgeable about industry developments will not only prepare you for potential interview questions but also allow you to discuss innovative ideas that could benefit Sienna Senior Living.
✨Tip Number 4
Prepare to discuss your experience in building high-performing teams and managing operations effectively. Be ready to share specific examples of how you've successfully led teams in similar environments, as this will be crucial for the General Manager role.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in management, particularly in retirement living or hospitality. Emphasise your leadership roles and any achievements that align with the values of Sienna Senior Living.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for senior care and your understanding of the company's mission. Use specific examples from your past experiences to demonstrate how you embody their core values of positivity, accountability, community, and caring.
Showcase Communication Skills: Since excellent verbal and written communication skills are crucial for this role, ensure your application is free from errors and clearly articulates your thoughts. Consider including examples of how you've successfully built relationships with seniors and their families.
Highlight Relevant Experience: In your application, be sure to detail your experience in sales and marketing, as well as any operational excellence you've achieved. This will show your capability to drive occupancy and engage with the community effectively.
How to prepare for a job interview at Sienna Senior Living
✨Show Your Passion for Senior Care
Make sure to express your genuine passion for working with seniors during the interview. Share personal stories or experiences that highlight your commitment to enhancing their quality of life, as this aligns with the core values of Sienna Senior Living.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led teams in the past. Discuss your approach to building high-performing teams and how you foster a positive work environment, as this is crucial for the General Manager role.
✨Understand the Community Impact
Research Sienna Senior Living's community partnerships and be ready to discuss how you can contribute to these relationships. Highlight your experience in collaborating with external stakeholders to enhance community engagement.
✨Prepare for Operational Challenges
Be ready to discuss how you would handle operational challenges, such as maintaining occupancy and managing budgets. Use specific examples from your previous roles to illustrate your problem-solving skills and operational excellence.
