Client Lead

Client Lead

London Full-Time 42000 - 58000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead client relationships and drive impactful experiential marketing campaigns.
  • Company: Join an award-winning agency known for creativity and brand engagement.
  • Benefits: Enjoy hybrid working, a supportive team, and creative freedom.
  • Why this job: Make a real impact on big-brand campaigns while achieving work-life balance.
  • Qualifications: Experience in agency-side roles with strong client relationship skills required.
  • Other info: Ideal for strategic thinkers ready to grow in a people-first environment.

The predicted salary is between 42000 - 58000 £ per year.

Location: Hybrid (London-based agency) | Level: Senior Account Manager / Junior Account Director

Salary up to £50,000

Are you an experienced Client Lead ready to step into a more strategic, client-facing role? Perhaps you're a Senior Account Manager currently in a hybrid delivery/client services role looking to focus more on client relationship development? If you're seeking new energy, bigger projects, and real influence, read on!

An award-winning, fast-growing experiential and brand engagement agency is on the lookout for a passionate and driven Client Lead to help shape unforgettable campaigns. This role offers a unique opportunity for a better work-life balance than many traditional account management positions, suiting candidates who want a more structured work/life balance who thrive in a strategic, client-focused environment.

You will hold the reins for a fabulous Big 5 corporate client, driving unforgettable campaigns across corporate live events, digital activations, and experience marketing—especially in the early careers and employer branding space.

What Makes This Role Unique?

This isn't just delivery. You’ll sit at the heart of the agency’s client relationships, helping craft the strategy, lead creative responses, and drive campaign success. Think: career-defining work, smart clients, varied briefs, and tangible impact. This position is focused on one retention critical client, so the ability to connect and have deeper client engagement is crucial.

What You'll Be Doing

  • Own the end-to-end client relationship across multiple campaigns.
  • Nurture and strategically develop a key corporate account, actively identifying and securing new business opportunities within the client.
  • Lead strategic development and planning of live and digital experiences.
  • Work closely with internal teams (creative, production, digital) to bring projects to life.
  • Manage multiple high-value budgets—up to £1m.
  • Deliver slick client comms: agendas, reports, post-event analysis, and pitches.
  • Oversee on-site activations and stakeholder engagement.
  • Spot opportunities to grow accounts and deepen partnerships.

What You'll Bring

  • Proven agency-side experience delivering experiential, live or digital campaigns.
  • Strong track record of developing and growing business within existing client accounts.
  • Background in working with corporate or high-profile brands.
  • Strong relationship-building skills with senior stakeholders.
  • Excellent budget and project management capabilities.
  • Confidence leading client meetings, pitches, and workshops.
  • A proactive mindset – able to think strategically and act decisively.
  • Passion for experience-led marketing and creative storytelling.

Why You’ll Love It

  • A genuinely supportive, collaborative team who value new ideas.
  • A work environment designed to offer a better work-life balance.
  • Creative freedom to shape strategy and make your mark.
  • Opportunity to grow into a leadership role.
  • Work across big-brand campaigns and make a visible impact.
  • Access to some of the industry’s best experiential talent and tools.
  • Hybrid working with flexibility around your life and workflow.

This could be the perfect next move for you if you're:

  • A strategic thinker who loves client engagement and is ready to transition to a more client-focused role, reducing project delivery responsibilities.
  • Looking to work on campaigns that influence perception and inspire action.
  • Keen to grow within a people-first agency where your ideas and ambition will be recognised.
  • A Client Lead or Senior Account Manager with strong experience within digital media.

This position would suit: Account Manager Experiential Marketing, Senior Account Manager Experiential Marketing, Client Lead Experiential Marketing, Client Services Manager, Client Engagement Manager, Junior Account Director, Account Director, Client Lead Events, Digital Media Account Manager, Client Lead Digital.

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Contact Detail:

Royall Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Lead

✨Tip Number 1

Network with professionals in the experiential marketing industry. Attend relevant events, webinars, or workshops to meet potential colleagues and clients. Building relationships can give you insights into the agency's culture and expectations.

✨Tip Number 2

Research the agency's recent campaigns and projects. Understanding their work will help you speak confidently about how your experience aligns with their needs during interviews and discussions.

✨Tip Number 3

Prepare to discuss specific examples of how you've successfully managed client relationships and driven campaign success in your previous roles. Highlighting your strategic thinking and proactive mindset will resonate well with the hiring team.

✨Tip Number 4

Showcase your passion for experience-led marketing by sharing your thoughts on current trends and innovations in the field. This demonstrates your commitment to staying ahead and your enthusiasm for the role.

We think you need these skills to ace Client Lead

Client Relationship Management
Strategic Development
Campaign Management
Budget Management
Stakeholder Engagement
Creative Problem-Solving
Excellent Communication Skills
Project Management
Business Development
Experience in Experiential Marketing
Digital Marketing Knowledge
Team Collaboration
Proactive Mindset
Analytical Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in experiential marketing and client relationship management. Use specific examples that demonstrate your ability to manage high-value budgets and lead strategic campaigns.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for experience-led marketing and your strategic thinking skills. Mention how your background aligns with the agency's focus on client engagement and campaign success.

Showcase Your Achievements: In your application, include quantifiable achievements from previous roles, such as successful campaigns you've led or business growth you've driven within existing accounts. This will help illustrate your impact and capabilities.

Prepare for Interviews: If invited for an interview, be ready to discuss your approach to client relationship development and how you would handle specific scenarios related to managing high-profile clients and budgets. Research the agency's recent campaigns to demonstrate your interest and knowledge.

How to prepare for a job interview at Royall

✨Showcase Your Strategic Thinking

As a Client Lead, you'll need to demonstrate your ability to think strategically. Prepare examples of how you've developed client relationships and crafted successful campaigns in the past. Highlight your experience in leading creative responses and driving campaign success.

✨Emphasise Relationship-Building Skills

This role requires strong relationship-building skills with senior stakeholders. Be ready to discuss how you've nurtured client accounts and secured new business opportunities. Share specific instances where your interpersonal skills made a significant impact.

✨Prepare for Budget Management Questions

You'll be managing high-value budgets, so expect questions about your budget management capabilities. Have examples ready that showcase your experience in handling large budgets and ensuring projects stay on track financially.

✨Demonstrate Passion for Experience-Led Marketing

The agency is looking for someone who is passionate about experience-led marketing and creative storytelling. Be prepared to discuss your enthusiasm for the industry and share insights on current trends or innovative campaigns that inspire you.

Client Lead
Royall
Location: London
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R
  • Client Lead

    London
    Full-Time
    42000 - 58000 £ / year (est.)
  • R

    Royall

    50-100
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