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- Tasks: Lead daily operations, support the Branch Manager, and engage with customers.
- Company: Join Plumb Centre, a top trade merchant in the UK and Ireland, part of the Wolseley Group.
- Benefits: Enjoy competitive salary, bonuses, generous leave, pension scheme, and health perks.
- Why this job: Build your career with skill development and a supportive team culture.
- Qualifications: Previous experience in the industry is a plus; strong communication and customer service skills required.
- Other info: Full-time role, Monday to Friday, with opportunities for growth.
The predicted salary is between 28800 - 43200 £ per year.
Salary: Competitive Salary + Bonus + Excellent Benefits
Branch Supervisor - Glenrothes, Fife - Plumb Centre
We are Plumb Centre, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the competitive salary there are also benefits on tap – including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity / adoption leave
- Access to a great range of online and high street discounts
We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!
As a Branch Supervisor based in Glenrothes, you’ll be responsible for:
- Supporting the Branch Manager with the day to day running and operations within this branch.
- Building rapport with customers & suppliers, responding to any queries and processing sales.
- Serving customers on the trade counter, offering advice and product knowledge.
- General warehouse duties including, goods in & out, picking and packing customer orders and merchandising.
This is a full-time, permanent role working 40 hours per week Monday to Friday between 07.30am – 5.00pm.
And here’s what we’d like you to have to be a successful Branch Supervisor:
- Previous industry or merchant experience would be desirable.
- Willingness to learn and collaborate within a small team environment and step up to run the branch in the Branch Manager's absence.
- Excellent communication skills and confidence interacting with customers and suppliers to build strong relationships.
- Sales or customer service experience.
We look forward to receiving your application!
Branch Supervisor employer: Wolseley UK Limited
Contact Detail:
Wolseley UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Supervisor
✨Tip Number 1
Familiarise yourself with the Plumb Centre and Wolseley Group's values and mission. Understanding their commitment to customer service and employee development will help you align your responses during interviews and show that you're a great fit for their culture.
✨Tip Number 2
Highlight any previous experience in the trade or merchant industry when networking. Connect with current or former employees on platforms like LinkedIn to gain insights about the role and the company, which can give you an edge in discussions.
✨Tip Number 3
Prepare to discuss specific examples of how you've built rapport with customers in past roles. Being able to share stories that demonstrate your communication skills and customer service experience will make you stand out as a candidate.
✨Tip Number 4
Research common challenges faced by branch supervisors in the trade sector. Being knowledgeable about these issues and having potential solutions ready to discuss can impress interviewers and show your proactive approach to the role.
We think you need these skills to ace Branch Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Branch Supervisor position. Tailor your application to highlight how your skills and experiences align with what Plumb Centre is looking for.
Highlight Relevant Experience: Make sure to emphasise any previous industry or merchant experience you have. If you've worked in a similar role, detail your responsibilities and achievements to demonstrate your capability for this position.
Showcase Communication Skills: Since excellent communication skills are essential for this role, provide examples in your CV or cover letter that illustrate your ability to interact effectively with customers and suppliers. This could include specific situations where you successfully resolved queries or built relationships.
Craft a Strong Cover Letter: Write a compelling cover letter that not only expresses your interest in the Branch Supervisor role but also outlines why you would be a great fit for Plumb Centre. Mention your willingness to learn and collaborate within a team, as well as your sales or customer service experience.
How to prepare for a job interview at Wolseley UK Limited
✨Know the Company Inside Out
Before your interview, make sure to research Plumb Centre and the Wolseley Group. Understand their values, services, and what sets them apart in the industry. This knowledge will help you demonstrate your genuine interest in the role and align your answers with their mission.
✨Showcase Your Customer Service Skills
As a Branch Supervisor, you'll be interacting with customers regularly. Prepare examples from your past experiences where you've successfully handled customer queries or built strong relationships. Highlighting your sales or customer service experience will show that you're a great fit for the role.
✨Demonstrate Team Collaboration
The job requires working closely with a small team. Be ready to discuss how you've collaborated with others in previous roles. Share specific instances where you contributed to a team's success or stepped up in a leadership capacity when needed.
✨Prepare Questions for Them
Interviews are a two-way street. Prepare thoughtful questions about the branch's operations, team dynamics, or opportunities for growth within the company. This not only shows your enthusiasm but also helps you assess if the company is the right fit for you.
