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- Tasks: Support campaign execution and maintain the Ted-technology platform for operational excellence.
- Company: Ted provides bespoke workforce solutions, optimising staffing with innovative technology.
- Benefits: Enjoy a competitive salary, gym membership, 29 days holiday, and clear career development pathways.
- Why this job: Join a fast-paced team, learn cutting-edge tech, and make a real impact in workforce management.
- Qualifications: 1+ years in operations or staffing, strong admin skills, and a passion for data and technology.
- Other info: Collaborative culture with supportive leadership and opportunities for personal growth.
The predicted salary is between 28800 - 43200 £ per year.
About Ted Experience: Bespoke workforce solutions to sell, sample, demonstrate, and audit for the world’s largest companies – optimised by Ted-technology. At Ted, we blend expert staffing, innovative technology, and streamlined processes to remove the typical challenges associated with working with people at scale. We simplify everything from recruitment and training to deployment and management, ensuring that our clients can focus on their core business while we handle the intricacies of workforce management. It's about delivering exceptional results with minimal hassle.
The Role: We’re looking for a highly motivated Junior Account Executive to join our growing operations team. You will work closely with our operations managers and within the technology Operations team to help deliver outstanding results for one of our major client partnerships. This role will give you exposure to campaign delivery, workforce coordination, and our proprietary Ted-technology platform, with a strong emphasis on operations, compliance, and reporting. It’s a fast-paced, detail-driven environment with plenty of opportunity to learn, grow and develop your career with lots of incredible varied experience.
Key Objectives:
- Support the execution of campaigns to ensure operational, technological, and reporting excellence
- Help maintain the Ted-technology platform, ensuring great user experiences for both field teams and clients
- Assist in the development of processes to drive continuous improvement across operations and technology
- Work closely with internal teams to support the successful day-to-day running of field campaigns
Key Responsibilities
Technology Support:
- Become confident in using and supporting Ted-technology and reporting systems
- Help build surveys and reporting templates for campaign data capture
- Assist with basic system testing and user feedback reporting
- Support internal teams and field teams with troubleshooting tech queries
Operations & Logistics:
- Liaise with warehouses and suppliers to help arrange kit deliveries to field teams
- Help monitor stock levels and asset tracking systems, ensuring accurate records
- Support the management of kit orders, replenishments, and field team asset compliance
Staffing Admin & Compliance:
- Help maintain accurate staffing databases and booking portals
- Monitor staff attendance records and help process any changes
- Assist in managing bonuses and fines for field teams as directed
Reporting & Data Capture:
- Help set up and maintain campaign reporting systems using Ted-technology
- Assist with pulling data reports and ensuring client deliverables are accurate and timely
- Support system updates and liaise with senior team members to escalate any platform issues
Interdepartmental Support:
- Work collaboratively with internal teams, providing ad hoc support as required
- Communicate professionally with field teams to help resolve day-to-day issues
- Assist in building positive relationships with field managers and team leads
Candidate Profile:
- 1+ years experience in an operations, staffing, field marketing, or event support role (agency or brand side)
- Strong administrative and organisational skills
- Passionate about data and technology and how it can drive business improvements
- Detail-oriented, with a love for getting things right first time
- Confident communicator (written and verbal) with a can-do attitude
- Enjoys working with people and solving problems in a dynamic environment
- Good knowledge of Excel and Microsoft Office
- A fast learner, eager to develop technical skills and operational know-how
- Self-motivated and reliable with a proactive approach to work
What We Offer:
- Clear career development pathways with tailored support
- Competitive salary and bonus scheme
- Gym membership and broader benefits package (including private medical and cycle to work scheme)
- 29 days holiday (including bank holidays)
- Supportive leadership and a collaborative team culture
- Opportunity to work with cutting-edge technology and world-leading brands
At Ted, you’ll have the opportunity to get stuck in, learn fast, and play a vital role in making people management simple for some of the biggest names in the world.
Junior Account Executive (Operations & Technology) employer: Ted Experience
Contact Detail:
Ted Experience Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Account Executive (Operations & Technology)
✨Tip Number 1
Familiarise yourself with the Ted-technology platform before your interview. Understanding how it works and its key features will show your enthusiasm for the role and your readiness to contribute from day one.
✨Tip Number 2
Brush up on your Excel skills, as data management is a crucial part of this role. Being able to demonstrate your proficiency in handling data and creating reports will set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've successfully managed operations or logistics in previous roles. Highlighting your problem-solving skills and attention to detail will resonate well with the hiring team.
✨Tip Number 4
Show your passion for technology and its impact on business improvements during your discussions. This will align with the company's focus on innovative solutions and demonstrate your fit for the team.
We think you need these skills to ace Junior Account Executive (Operations & Technology)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations, staffing, or event support. Emphasise any technical skills and familiarity with data management, as these are crucial for the Junior Account Executive role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and data-driven improvements. Mention specific examples of how you've contributed to operational excellence in previous roles, and express your enthusiasm for working with Ted's innovative technology.
Highlight Key Skills: In your application, clearly outline your administrative and organisational skills. Provide examples of your attention to detail and problem-solving abilities, as these are essential for success in a fast-paced environment like Ted.
Showcase Communication Skills: Since the role involves liaising with various teams and field managers, demonstrate your strong written and verbal communication skills. Include examples of how you've effectively communicated in past roles to resolve issues or improve processes.
How to prepare for a job interview at Ted Experience
✨Know the Ted-Technology
Familiarise yourself with the Ted-technology platform before the interview. Understand its features and how it supports operations and reporting. This will show your enthusiasm for the role and your readiness to contribute.
✨Highlight Your Organisational Skills
Be prepared to discuss your administrative and organisational skills. Provide examples from your past experiences where you successfully managed multiple tasks or projects, as this role requires strong attention to detail.
✨Demonstrate Your Problem-Solving Ability
Think of specific instances where you've solved problems in a dynamic environment. The interviewers will appreciate your ability to think on your feet and your proactive approach to challenges.
✨Show Your Passion for Data and Technology
Express your interest in how data and technology can drive business improvements. Share any relevant experiences or projects that highlight your passion and understanding of these areas, as they are crucial for this position.
