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- Tasks: Support daily operations and assist with administrative tasks in a dynamic social media agency.
- Company: Join a growing social media agency passionate about authentic connections and engaging content.
- Benefits: Enjoy flexible working hours, full training, and opportunities for growth in a supportive environment.
- Why this job: Make a real impact in a non-judgmental, inclusive workplace while working with exciting brands.
- Qualifications: No formal experience needed; just bring your organisational skills and a positive attitude.
- Other info: Work in a hybrid model from West London and collaborate with a close-knit team.
The predicted salary is between 24000 - 28000 £ per year.
Location: Hybrid (West London)
Type: Full-time
Salary: £28,000–£35,000 depending on experience
About the Role
We are a small but growing social media agency looking for a proactive, organised Operations Assistant to help support the smooth running of our day-to-day operations.
Experience and education are not required. We are much more interested in finding the right person with the right attitude. If you are organised, motivated, and excited to grow with a supportive, close-knit team, we would love to hear from you.
This is a great opportunity for someone who understands social media, enjoys working in a flexible environment, and values a non-judgmental, inclusive workplace. You will be involved in many areas of the business and have the chance to make a real impact as we grow.
Key Responsibilities:
- Support the team with administrative and operational tasks.
- Assist with posting jobs, tracking applicants, and helping onboard new team members.
- Maintain timesheets, records, and basic reporting.
- Help manage and organise client content, social media activity, and internal communication.
- Coordinate simple project tasks and help keep the team on track.
- Assist leadership with day-to-day tasks and special projects.
- Keep documentation and systems organised (we use Airtable, Notion, Matrix, and Google Workspace).
What We Are Looking For:
- No formal experience required, but you must be highly organised and reliable.
- A good understanding of how social media platforms work (Instagram, TikTok, etc.).
- Strong written and verbal communication skills.
- A positive, can-do attitude and willingness to learn.
- Ability to work independently and take initiative.
- Comfortable working in a non-judgmental, inclusive, and diverse environment.
- Good attention to detail.
- Enjoys working in a fast-paced, evolving environment as part of a small team.
What We Offer:
- Full training and ongoing support
- Flexible working hours
- Opportunities to grow within the company
- A supportive, respectful, and non-corporate team environment
- Competitive salary and growth opportunities
About Us
We are a small social media agency currently expanding after being a dedicated manager working with one very successful client for several years. We are based in West London and will be working with a range of exciting brands and creators. Our team is passionate about building authentic connections, creating engaging content, and helping our clients grow across platforms like Instagram, TikTok, and beyond.
We pride ourselves on being collaborative, flexible, and non-corporate creating a supportive, inclusive environment where everyone’s ideas are valued. As we continue to grow, we are looking for team members who are excited to be part of a dynamic, evolving business.
Apply today with an up-to-date CV
Operations Assistant employer: Kyv Group
Contact Detail:
Kyv Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Assistant
✨Tip Number 1
Familiarise yourself with the social media platforms mentioned in the job description, like Instagram and TikTok. Understanding their functionalities and trends will not only help you during the interview but also show your genuine interest in the role.
✨Tip Number 2
Demonstrate your organisational skills by preparing examples of how you've managed tasks or projects in the past. Even if you don't have formal experience, think of instances from school, volunteering, or personal projects where you took the initiative.
✨Tip Number 3
Research the company culture and values of the agency. Be ready to discuss how your positive attitude and willingness to learn align with their non-judgmental and inclusive environment during your conversation.
✨Tip Number 4
Prepare questions that reflect your enthusiasm for the role and the company. Asking about team dynamics or growth opportunities shows that you're not just looking for a job, but are genuinely interested in contributing to their success.
We think you need these skills to ace Operations Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your organisational skills and any relevant experience, even if it's informal. Emphasise your understanding of social media platforms and your ability to work in a flexible environment.
Craft a Strong Cover Letter: Write a cover letter that showcases your positive attitude and willingness to learn. Mention why you are excited about the opportunity to work in a small, supportive team and how you can contribute to their growth.
Showcase Relevant Skills: In your application, clearly outline your strong written and verbal communication skills. Provide examples of how you've demonstrated attention to detail and initiative in past experiences, even if they are not directly related to the role.
Express Enthusiasm for the Role: Convey your excitement about the position and the company culture in your application. Highlight your eagerness to grow within the company and be part of a dynamic, evolving business.
How to prepare for a job interview at Kyv Group
✨Show Your Organisational Skills
As an Operations Assistant, being organised is key. During the interview, share examples of how you've managed tasks or projects in the past. This will demonstrate your ability to handle the responsibilities of the role.
✨Demonstrate Your Understanding of Social Media
Since the agency focuses on social media, be prepared to discuss your knowledge of platforms like Instagram and TikTok. Mention any personal experiences or insights you have about engaging content and audience interaction.
✨Emphasise Your Positive Attitude
The company values a can-do attitude. Make sure to convey your enthusiasm for the role and your willingness to learn. Share instances where your positivity helped you overcome challenges or contributed to a team environment.
✨Ask Thoughtful Questions
Prepare some questions that show your interest in the company and its culture. Inquire about their approach to team collaboration or how they support employee growth. This not only shows your engagement but also helps you assess if it's the right fit for you.
