At a Glance
- Tasks: Coordinate jobs, manage calendars, and liaise with customers daily.
- Company: Join a dynamic team in Airdrie focused on customer service excellence.
- Benefits: Enjoy a permanent full-time role with a Monday to Friday schedule.
- Why this job: Gain valuable experience in a supportive environment while enhancing your organizational skills.
- Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn!
- Other info: Opportunity to cover admin roles and develop a diverse skill set.
The predicted salary is between 24000 - 36000 £ per year.
Job Outline: The Service Coordinator is based in Airdrie office with responsibility for creating/booking jobs, logging job information to engineer calendars, and coordinating with Customers.
Main Duties and Responsibilities:
- Liaising with Customers sending monthly Due list
- Quotation, Processing and booking Jobs using SAP Systems
- Booking work with customer
- Booking work in calendar and updating Calendar
- Processing and printing Protocols (work books) for Engineers
- To undertake general filing duties
- To undertake incoming telephone duties.
- To process parcel distribution and incoming parcels. (when admin staff are off)
- Covering admin holidays when needed
- To ensure that confidentiality is protected by ensuring all files, records and correspondence are treated in confidential manner and access to all information ID controlled
- To Comply with Health & Safety at work procedures
This job description is intended to indicate the broad range of responsibilities and requirements of the post. It is nether exhaustive nor exclusive, but while some variation may be expected in particular duties, the outline is considered to provide a reasonable general description of the post.
Job type: Permanent Full Time –
Days of work: Mon to Friday 8:30am to 5:00pm
Location: On-site, Airdrie, Scotland.
Service Coordinator employer: Calibre Scientific
Contact Detail:
Calibre Scientific Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Coordinator
✨Tip Number 1
Familiarize yourself with SAP systems, as this is a key part of the role. Consider taking an online course or tutorial to get comfortable with the software before your interview.
✨Tip Number 2
Brush up on your customer service skills. Since you'll be liaising with customers regularly, practice how to handle inquiries and complaints effectively.
✨Tip Number 3
Understand the importance of confidentiality in the workplace. Be prepared to discuss how you would handle sensitive information during the interview.
✨Tip Number 4
Show your organizational skills. Think of examples from your past experiences where you successfully managed multiple tasks or coordinated schedules, as this will be crucial for the Service Coordinator role.
We think you need these skills to ace Service Coordinator
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Service Coordinator position. Highlight key responsibilities such as liaising with customers and using SAP systems, and think about how your experience aligns with these tasks.
Tailor Your CV: Customize your CV to emphasize relevant experience in customer service, job coordination, and administrative tasks. Include specific examples of how you've successfully managed similar responsibilities in previous roles.
Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills and attention to detail. Mention your familiarity with handling confidential information and your ability to work under pressure, as these are crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and professional. A polished application reflects your attention to detail.
How to prepare for a job interview at Calibre Scientific
✨Understand the Role
Make sure you have a clear understanding of the Service Coordinator role. Familiarize yourself with the main duties such as booking jobs, liaising with customers, and using SAP systems. This will help you answer questions confidently.
✨Show Your Organizational Skills
Since the job involves coordinating schedules and managing calendars, be prepared to discuss your organizational skills. Share examples from your past experiences where you successfully managed multiple tasks or projects.
✨Emphasize Communication Abilities
Effective communication is key in this role. Be ready to demonstrate your ability to communicate clearly with customers and team members. You might want to prepare a few examples of how you've handled customer inquiries or resolved issues.
✨Highlight Confidentiality Awareness
Given the importance of confidentiality in this position, be prepared to discuss how you handle sensitive information. Share any relevant experiences that showcase your commitment to maintaining confidentiality and following health and safety procedures.