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For Companies At a Glance
- Tasks: Lead a team, manage store operations, and ensure excellent customer service.
- Company: Join Toolstation, a fast-growing retailer in tools and building supplies, part of Travis Perkins plc.
- Benefits: Enjoy 22 days holiday, discounts, bonuses, and access to training programmes.
- Why this job: Be part of a supportive culture that values your growth and encourages teamwork.
- Qualifications: Experience in retail management and a passion for customer service are essential.
- Other info: Opportunities for career advancement within a diverse and expanding company.
The predicted salary is between 30000 - 42000 £ per year.
This job is for a Store Manager in Dumfries, working 40 hours per week at Toolstation. We are interested in developing your talents so you can grow with our business and become one of our leaders of tomorrow.
What you’ll do:
- Delivering an outstanding customer proposition.
- Manage the Branch while serving customers, checking deliveries, picking items from the warehouse, and stocking shelves.
- Lead and motivate a team to achieve great things.
Day-to-day responsibilities include:
- Delivering great service: Ensuring your team provides a great customer experience, delivering sales through service.
- Mucking in: Helping the team get the job done, including checking and unpacking deliveries, opening and closing the branch, stocking shelves, cleaning the branch, and putting orders together.
- Inspiring: Encouraging a positive mindset and building a culture of feedback, praise, and recognition.
- Building relationships: Supporting your team’s development and future business growth.
- Leading: Coaching, motivating, and engaging your team to create a great place to work.
- Building a fun working environment: Maintaining product availability and high branch standards.
What you’ll bring:
- Knowledge: A track record in developing high performing and engaged retail teams.
- Hard work and passion: Dedication to leading a team to deliver sales through superb customer service.
- A love of teamwork: Willingness to muck in and develop future leaders.
- Customer Focus: Ensure the customer remains at the heart of everything you do.
- Resilience: Determination to achieve results and coach your team.
- Flexibility: Be available when your team needs you and plan effectively.
- Bring your whole self to work and let your true personality shine through.
What you’ll get:
- Opportunities to take your career in retail wherever you want.
- Support with training and development, including access to Toolstation Academy programmes.
- Benefits including 22 days’ holidays + Bank Holidays, company pension scheme, life assurance, bonus scheme, cycle to work scheme, discounts across all Travis Perkins companies, and more.
Toolstation is one of Britain’s fastest growing multi-channel retailers of tools, accessories, and building supplies, and an integral part of Travis Perkins plc. We have opportunities for ambitious people who want to grow with us.
To apply: If you’re interested, take a look or simply hit apply. Our policy is to employ the best qualified people and provide equal opportunity for advancement without discrimination.
Store Manager employer: Toolstation
Contact Detail:
Toolstation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with Toolstation's products and services. Understanding the range of tools and building supplies they offer will not only help you in conversations during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in the past. Be ready to discuss specific situations where you motivated your team or improved customer service, as this aligns perfectly with what Toolstation is looking for.
✨Tip Number 3
Research the company culture at Toolstation and be prepared to discuss how you can contribute to a positive working environment. Highlighting your ability to build relationships and foster teamwork will resonate well with their values.
✨Tip Number 4
Be ready to talk about your resilience and flexibility. Prepare examples of how you've overcome challenges in previous roles and how you adapt to changing priorities, as these traits are essential for a Store Manager at Toolstation.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Store Manager at Toolstation. Highlight your experience in customer service, team leadership, and retail management in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your track record in developing high-performing teams and delivering exceptional customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your ability to lead a team. Mention specific examples of how you've inspired and motivated your previous teams to achieve great results.
Showcase Your Personality: Let your personality shine through in your application. Toolstation values authenticity, so be yourself and express why you would be a great fit for their team culture.
How to prepare for a job interview at Toolstation
✨Show Your Leadership Skills
As a Store Manager, you'll need to demonstrate your ability to lead and motivate a team. Share specific examples from your past experiences where you successfully inspired your team to achieve great results.
✨Emphasise Customer Focus
Make sure to highlight your commitment to customer service. Discuss how you've previously ensured that customers leave satisfied and how you plan to maintain this focus in the new role.
✨Demonstrate Flexibility and Resilience
Be prepared to discuss how you've handled challenges in previous roles. Show that you can adapt to changing situations and remain determined to achieve results, even under pressure.
✨Bring Your Personality
Don't be afraid to let your true self shine through during the interview. Toolstation values authenticity, so share your passions and interests that align with the company culture to make a memorable impression.
