Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Resolve customer chargebacks and disputes while communicating with payment processors.
- Company: ProPivotal is a leading staffing firm helping 2,500 people find jobs each year.
- Benefits: Enjoy remote work flexibility and no costs for candidates during the hiring process.
- Why this job: Join a supportive team and develop strong relationships while honing your analytical skills.
- Qualifications: 1+ years in chargebacks or payment disputes; strong communication and problem-solving skills required.
- Other info: ProPivotal is an equal opportunity employer, welcoming diverse applicants.
About the opening:
£14/hr pay rate
Remote work arrangement
Responsibilities:
- Research and resolve customer chargebacks and disputes
- Communicate with payment processors, cardholders, and others as needed
- Apply bank and card industry regulations in resolving disputes
- Enter and maintain chargebacks in the management system
- Develop strong relationships with key partners
Qualifications:
- 1+ years experience managing chargebacks or payment disputes
- Prior experience supporting the merchant side of disputes
- Ability to work independently and with multiple deadlines
- Strong analytical and problem-solving skills
- Good communication skills
ProPivotal is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.
Chargeback Specialist - £14/hr employer: ProPivotal Staffing
Contact Detail:
ProPivotal Staffing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chargeback Specialist - £14/hr
✨Tip Number 1
Familiarise yourself with the latest chargeback regulations and industry standards. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in this field.
✨Tip Number 2
Network with professionals in the payments and chargeback industry. Join relevant online forums or LinkedIn groups where you can engage with others, share insights, and learn about potential job openings.
✨Tip Number 3
Prepare for common interview questions related to chargebacks and disputes. Think of specific examples from your past experience that showcase your analytical skills and problem-solving abilities.
✨Tip Number 4
Highlight your communication skills during the application process. Since the role involves liaising with various stakeholders, showcasing your ability to convey complex information clearly will set you apart.
We think you need these skills to ace Chargeback Specialist - £14/hr
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Chargeback Specialist. Familiarise yourself with chargeback processes, payment disputes, and relevant regulations to tailor your application effectively.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience managing chargebacks or payment disputes. Provide specific examples of how you've resolved issues in the past and any relevant skills that align with the job description.
Showcase Analytical Skills: Since strong analytical and problem-solving skills are crucial for this role, include instances where you've successfully analysed data or resolved complex issues. This will demonstrate your capability to handle the responsibilities of the position.
Craft a Compelling Cover Letter: Write a personalised cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role. Mention why you want to work as a Chargeback Specialist and how you can contribute to the company's success.
How to prepare for a job interview at ProPivotal Staffing
✨Showcase Your Chargeback Experience
Make sure to highlight your previous experience managing chargebacks or payment disputes. Be prepared to discuss specific cases where you successfully resolved issues, as this will demonstrate your expertise and problem-solving skills.
✨Understand Industry Regulations
Familiarise yourself with bank and card industry regulations related to chargebacks. Being able to discuss these regulations during the interview will show that you are knowledgeable and serious about the role.
✨Demonstrate Strong Communication Skills
Since the role involves communicating with various stakeholders, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially in resolving disputes.
✨Prepare for Analytical Questions
Expect questions that assess your analytical and problem-solving abilities. Think of scenarios where you had to analyse data or situations to make informed decisions, and be ready to share those experiences.
