Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers with inquiries and provide top-notch service in a dynamic contact centre.
- Company: Join Wiltshire College & University Centre, a leading educational institution dedicated to student success.
- Benefits: Enjoy a competitive salary, flexible part-time hours, and a supportive work environment.
- Why this job: Be part of a vibrant team that values your input and fosters personal growth.
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn!
- Other info: This role is perfect for students looking to balance work and studies.
The predicted salary is between 15673 - 15860 £ per year.
Location: Trowbridge, Wiltshire
Salary: £15,673.39 - £15,860.11 per annum (Pro rata)
Job Type: Permanent, Part Time 24.5 hours per week, 52 weeks per year
Closing Date: Friday 9th May 2025
Wiltshire College & University Centre have a great opportunity for...
Customer Services Advisor - Contact Centre employer: Wiltshire College & University Centre
Contact Detail:
Wiltshire College & University Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Advisor - Contact Centre
✨Tip Number 1
Familiarise yourself with the services offered by Wiltshire College & University Centre. Understanding their offerings will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Practice common customer service scenarios that may arise in a contact centre environment. Being able to showcase your problem-solving skills and how you handle difficult situations can set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of Wiltshire College & University Centre. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
✨Tip Number 4
Prepare questions to ask during the interview that reflect your enthusiasm for the role. This shows that you are proactive and genuinely interested in contributing to the team at Wiltshire College & University Centre.
We think you need these skills to ace Customer Services Advisor - Contact Centre
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Customer Services Advisor position. Tailor your application to highlight relevant experience and skills that match the role.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your customer service experience. Use bullet points to make it easy to read, and include specific examples of how you've successfully handled customer inquiries or resolved issues.
Write a Strong Cover Letter: Your cover letter should complement your CV by providing more context about your passion for customer service. Mention why you want to work at Wiltshire College & University Centre and how your values align with theirs.
Proofread Your Application: Before submitting, take the time to proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer service role.
How to prepare for a job interview at Wiltshire College & University Centre
✨Know the Company
Before your interview, take some time to research Wiltshire College & University Centre. Understand their values, mission, and the services they provide. This will help you tailor your answers and show genuine interest in the role.
✨Prepare for Common Questions
Anticipate questions that may be asked during the interview, such as your experience in customer service or how you handle difficult customers. Practising your responses can help you feel more confident and articulate during the actual interview.
✨Showcase Your Communication Skills
As a Customer Services Advisor, strong communication skills are essential. During the interview, demonstrate your ability to listen actively and respond clearly. Use examples from your past experiences to illustrate your points.
✨Ask Insightful Questions
At the end of the interview, be prepared to ask questions about the role or the company. This shows your enthusiasm and helps you determine if the position is the right fit for you. Consider asking about team dynamics or opportunities for professional development.
