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- Tasks: Provide short-term counselling and manage online referrals for client companies.
- Company: Join TELUS Health, a leader in EAP services supporting employee wellbeing.
- Benefits: Enjoy flexible working arrangements and the chance to make a real impact.
- Why this job: Be part of a supportive network and help others navigate their challenges.
- Qualifications: Must be an accredited practitioner or have significant counselling experience.
- Other info: Fluency in multiple languages is a plus; work collaboratively with a dedicated team.
The predicted salary is between 36000 - 60000 £ per year.
About TELUS Health
We provide comprehensive EAP services, offering emotional and practical support to client companies and their employees. Our counsellors deliver short-term counselling services to our clients.
About the role
We are seeking experienced counselors to join our Clinical Affiliates Network. This role involves providing short-term counseling services to client companies and their employees, managing online referrals, and collaborating with our Case Management team.
Key Responsibilities:
- Manage online referrals promptly
- Provide short-term counseling to clients
- Offer timely written/verbal feedback and case notes
- Report risk events to the Case Management Team
Qualifications and Requirements:
- BACP/UKCP/COSCA/BPS, NCS, BABCP accredited practitioner or equivalent
- If not accredited: Diploma level qualification, registered member of a professional counseling body, 3 years post-qualification experience, and 450+ counseling hours
- Ability to work within a short-term counseling model in an EAP context
- Must be fluent in either of these languages: Bulgarian, Czech, Danish, Hungarian, Italian, Romanian, Ukrainian, Welsh, Mandarin and Cantonese, Portuguese, Latvian, Turkish, Polish, Lithuanian
- Access to a suitable, dedicated consulting room with appropriate privacy and waiting area
- IT literacy, including proficiency with Microsoft Word, email, and online systems
- Understanding of organizational dynamics and workplace issues
- Ability to work collaboratively with the Case Management team
Independent EAP Counsellor employer: TELUS Health
Contact Detail:
TELUS Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Independent EAP Counsellor
✨Tip Number 1
Familiarise yourself with the specific EAP services offered by TELUS Health. Understanding their approach and values will help you align your responses during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former EAP counsellors to gain insights into the role and the company culture. This can provide you with valuable information that you can use to tailor your discussions and show that you’re a good fit for the team.
✨Tip Number 3
Brush up on your IT skills, especially with Microsoft Word and online systems. Being proficient in these tools is crucial for managing referrals and providing timely feedback, so consider taking a quick online course if you need a refresher.
✨Tip Number 4
Prepare to discuss your experience with short-term counselling models. Be ready to share specific examples of how you've successfully managed cases in a similar context, as this will highlight your suitability for the role.
We think you need these skills to ace Independent EAP Counsellor
Some tips for your application 🫡
Understand the Role: Familiarise yourself with the responsibilities of an Independent EAP Counsellor. Highlight your experience in providing short-term counselling and managing online referrals in your application.
Showcase Your Qualifications: Clearly outline your qualifications, including any relevant accreditations such as BACP or UKCP. If you are not accredited, emphasise your diploma-level qualification and post-qualification experience.
Demonstrate Language Proficiency: If you are fluent in one of the specified languages, make sure to mention this prominently in your application. This can set you apart from other candidates.
Tailor Your Application: Customise your CV and cover letter to reflect the specific skills and experiences that align with the job description. Use keywords from the job posting to ensure your application resonates with the hiring team.
How to prepare for a job interview at TELUS Health
✨Showcase Your Qualifications
Make sure to highlight your BACP/UKCP/COSCA/BPS, NCS, or BABCP accreditation during the interview. If you're not accredited, emphasise your diploma-level qualification and relevant experience, including your 450+ counselling hours.
✨Demonstrate EAP Knowledge
Familiarise yourself with the specifics of short-term counselling within an EAP context. Be prepared to discuss how you manage online referrals and provide timely feedback, as these are key responsibilities of the role.
✨Emphasise Language Skills
If you speak any of the required languages, make sure to mention this during the interview. Being fluent in languages like Romanian, Polish, or Mandarin can set you apart from other candidates.
✨Discuss Collaborative Experience
Talk about your experience working collaboratively with teams, especially in case management settings. Highlight any examples where you've successfully worked with others to support clients effectively.
