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- Tasks: Provide short-term counselling and manage online referrals for client companies.
- Company: Join TELUS Health, a leader in EAP services supporting employee wellbeing.
- Benefits: Enjoy flexible working arrangements and the chance to make a real impact.
- Why this job: Be part of a supportive team that values mental health and collaboration.
- Qualifications: Must be an accredited practitioner or have significant counselling experience.
- Other info: Fluency in multiple languages is a plus; work from a dedicated consulting room.
The predicted salary is between 36000 - 60000 £ per year.
About TELUS Health
We provide comprehensive EAP services, offering emotional and practical support to client companies and their employees. Our counsellors deliver short-term counselling services to our clients.
About the role
We are seeking experienced counselors to join our Clinical Affiliates Network. This role involves providing short-term counseling services to client companies and their employees, managing online referrals, and collaborating with our Case Management team.
Key Responsibilities:
- Manage online referrals promptly
- Provide short-term counseling to clients
- Offer timely written/verbal feedback and case notes
- Report risk events to the Case Management Team
Qualifications and Requirements:
- BACP/UKCP/COSCA/BPS, NCS, BABCP accredited practitioner or equivalent
- If not accredited: Diploma level qualification, registered member of a professional counseling body, 3 years post-qualification experience, and 450+ counseling hours
- Ability to work within a short-term counseling model in an EAP context
- Must be fluent in either of these languages: Bulgarian, Czech, Danish, Hungarian, Italian, Romanian, Ukrainian, Welsh, Mandarin and Cantonese, Portuguese, Latvian, Turkish, Polish, Lithuanian
- Access to a suitable, dedicated consulting room with appropriate privacy and waiting area
- IT literacy, including proficiency with Microsoft Word, email, and online systems
- Understanding of organizational dynamics and workplace issues
- Ability to work collaboratively with the Case Management team
Independent EAP Counsellor employer: TELUS Health
Contact Detail:
TELUS Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Independent EAP Counsellor
✨Tip Number 1
Familiarise yourself with the EAP model and its specific requirements. Understanding how short-term counselling works in an EAP context will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with other professionals in the field. Engaging with fellow counsellors can provide insights into the role and may even lead to referrals or recommendations for positions within our Clinical Affiliates Network.
✨Tip Number 3
Showcase your language skills if applicable. If you are fluent in any of the specified languages, make sure to highlight this in conversations or interviews, as it can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your experience with online referrals and case management. Being able to articulate your familiarity with these processes will demonstrate your readiness for the role and your ability to collaborate effectively.
We think you need these skills to ace Independent EAP Counsellor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant qualifications and experience in counselling. Emphasise your accreditation and any specific training related to EAP services.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing support through EAP services. Mention your experience with short-term counselling and how you can contribute to TELUS Health's mission.
Highlight Language Proficiency: If you are fluent in any of the specified languages, make sure to mention this prominently in your application. This could set you apart from other candidates.
Demonstrate IT Literacy: Include examples of your proficiency with Microsoft Word and online systems in your application. This is crucial for managing online referrals and collaborating with the Case Management team.
How to prepare for a job interview at TELUS Health
✨Showcase Your Qualifications
Make sure to highlight your relevant qualifications, especially your BACP/UKCP/COSCA/BPS, NCS, or BABCP accreditation. If you're not accredited, emphasise your diploma and the extensive counselling hours you've completed.
✨Demonstrate EAP Experience
Be prepared to discuss your experience in short-term counselling within an Employee Assistance Programme (EAP) context. Share specific examples of how you've managed online referrals and provided effective support to clients.
✨Highlight IT Proficiency
Since the role requires IT literacy, mention your proficiency with Microsoft Word, email, and any online systems you've used. You might even want to share a quick example of how you've utilised technology to enhance your counselling practice.
✨Understand Workplace Dynamics
Familiarise yourself with common workplace issues and organisational dynamics. During the interview, demonstrate your understanding of these topics and how they relate to the counselling services you provide.
